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Viewing 25 posts - 1 through 25 (of 25 total)
  • Avatar: Stefano
    Stefano
    Participant
    February 23, 2021 at 14:24

    Sorry but i have the same issue.

    i set full widht for shop page and now system show only 2 categories for page (https://prnt.sc/104tx1v https://packservices.cloud/categoria-prodotto/sicurezza-e-ambiente/) and if i select list in product loop, i see 2 products per line https://prnt.sc/104txlb

    Could you help me ?

    i need 4 categories box in shop and list as default view for product loop, but list with only one products for line.

    thank you

    Avatar: Stefano
    Stefano
    Participant
    February 23, 2021 at 13:52

    Sure,

    the dropdown menu I noticed that it does not work if I activate the full widht search, if I leave the classic it works instead.

    The fact remains, however, that when you open the dropdown on the click, then there is no button to close it and honestly it is a bit confusing as to use. You risk opening several menus on top of each other.

    Wouldn’t it be more correct to add a CLOSE button rather than if you open another menu or remove the focus of the mouse from the dropdown, it closes automatically?

    thank you

    Please contact administrator
    for this information.
    Avatar: Stefano
    Stefano
    Participant
    February 23, 2021 at 13:47

    Sorry, i wrong,

    it’s a field of an external plugin.

    sorry but if i click on CLOSE ticket it’s doesn’t work.

    Avatar: Stefano
    Stefano
    Participant
    February 16, 2021 at 09:39

    Hi,

    among other things, now I noticed that after updating the theme to the new version, the dropdown menu on the click and not on the mouse over does not work anymore 🙂

    To be clear, however, what I think should be added to the dropdown, is the X button that you put in the full width search dropdown

    https://prnt.sc/zpg2xg

    http://somup.com/crnDjgDYV7

    thank you

    Avatar: Stefano
    Stefano
    Participant
    February 16, 2021 at 09:33

    Hello,

    sorry for the slow site but we must then transfer it to a better performing server, I am attaching a video because honestly, sometimes it works and sometimes it doesn’t 🙂

    http://somup.com/crnDjxDYVO

    thank you

    Hi

    Avatar: Stefano
    Stefano
    Participant
    February 16, 2021 at 09:26

    Sure

    Please contact administrator
    for this information.
    Avatar: Stefano
    Stefano
    Participant
    February 16, 2021 at 09:25

    Hello,

    thank you very much.

    A clarification/pleasure, by setting the filters in the shop filter widget, the filter button appeared only when the product list appeared (https://prnt.sc/zpccbn)

    Now, however, the filters icon is always present, nothing bad would be missing but, if the user opens the filter sidebar when we are still in a macro category (https://packservices.cloud/categoria-prodotto/contenitori-in- plastic/)

    https://prnt.sc/zpcimk

    all filters of all categories and subcategories appear but it makes little sense, apart from being very heavy loading. Couldn’t the filters icon be displayed and loaded, only if the product list is present? would probably also speed up site navigation?

    thank you

    Avatar: Stefano
    Stefano
    Participant
    February 15, 2021 at 17:33

    Hi,

    as for the new release, I don’t know how, but the theme version has already been updated to 7.4.2

    I tried to set the full width search but the search bar disappeared

    https://prnt.sc/zmg297

    Should I have waited to update?

    thank you

    Avatar: Stefano
    Stefano
    Participant
    February 15, 2021 at 17:20

    Dear,

    surely I will be a donkey 🙂 but on the page you indicated I can’t find the link to request new features

    https://prnt.sc/zmem7z

    Avatar: Stefano
    Stefano
    Participant
    February 15, 2021 at 17:10

    Wow,

    great ! Number one ! 🙂

    I exaggerate, always about filters, have you ever thought you could create groups? In the sense that, for example, in our case, having a store with very heterogeneous products, we have many attributes which, however, are not always compiled for all products and categories.

    So in aspect> widget> shop filters we had to add them all as filters, there are over 50 but for each category we load a maximum of 6 or 7.

    It would be useful to be able to set for each category which filters to load. As long as this according to you would improve the site’s performance. I think having to load 5 attributes per page instead of 50 even having to check if they have matches or not, can make a difference!

    bye

    Avatar: Stefano
    Stefano
    Participant
    February 15, 2021 at 16:43

    Thank you !

    Avatar: Stefano
    Stefano
    Participant
    February 15, 2021 at 10:44

    Hi,

    sorry for the delay in the response.

    We have moved the site to a new server. We use WPRocket as cache. But I also tried to deactivate the module and / or clear the cache but it always has the same problem:

    https://packservices.cloud/prodotto/contenitori-in-metallo/contenitori-metallici-a-fondo-apibilità/contenitori-metallici-a-fondo-apibilità-fondello-doppio/

    The left column does not scroll all the way down correctly.

    thank you

    Please contact administrator
    for this information.
    Avatar: Stefano
    Stefano
    Participant
    February 12, 2021 at 15:32

    Ok,

    thank you very much !

    bye

    Avatar: Stefano
    Stefano
    Participant
    February 12, 2021 at 15:32

    Hello,

    i’ll try to find another solution, thank you. Because we have more than 20.000 items 🙂 i can’t do it manually.

    Thanks anyway for the explanations and help.

    Hi

    Avatar: Stefano
    Stefano
    Participant
    February 11, 2021 at 12:10

    Hi,

    it is slightly better but, having to use “necessarily” the list view, so the photo is slightly reduced, okay but how come they are not aligned and photos / descriptions in your opinion?

    https://prnt.sc/z31kyr

    thank you

    Avatar: Stefano
    Stefano
    Participant
    February 11, 2021 at 08:30

    Ok, thanks but a question,

    How do I know first which is the ID of a photo that I still have to import? 🙂

    That is, I have a new and empty site, I import my products and I have a product with 5 photos, there are no photos or images in the database.

    How do I tell WOO the ID of the photo if it doesn’t even exist yet :)?

    thank you

    Avatar: Stefano
    Stefano
    Participant
    February 10, 2021 at 18:05

    Sure,

    http://somup.com/crn6DMD6cz
    http://somup.com/crn6DLD6cN

    you find it in :
    https://packservices.cloud/prodotto/fusti-a-bocca-aperta-in-plastica-hdpe-omologati-adr-onu-sezione-quadrata/

    also look at the wish list icon that does not appear. I noticed that these two errors (sticky and wishlist) only appear if the product has variants.

    On simple products, however, everything works correctly

    http://somup.com/crn6DND6Vn

    https://packservices.cloud/prodotto/pallet-in-plastica-impilabili-mis-400-l-x-600-p-x-124-h-mm-4-piedi-dinamica-200-kg-statica-700-kg/

    thank you very much

    Avatar: Stefano
    Stefano
    Participant
    February 10, 2021 at 17:48

    WOW WOW WOW WOW

    Olga you are number one ! thank you
    What about the fact that the order recap in the cashier does not update when the city / state changes? depends on what ?

    if you try our site as a guest and change the city / state to Milan / Milan, the transport costs should change (at the moment we have not set all the provinces) and instead they change only if you change the payment method because the delivery recharges and updates.

    thank you

    Avatar: Stefano
    Stefano
    Participant
    February 10, 2021 at 13:34

    Thank you very much Olga, done, now it’s ok.

    A courtesy, we manage over 20,000 items and import everything with WP ALL IMPORT but I have a problem with importing additional images for variations.

    For simple product images we import everything with the image URL and it works. In case of additional images we separate with; URLs etc …

    For your field et_variation_gallery_images how do I do? Because if I pass the URL I have seen that it doesn’t work. What does this field expect as a content? I hope not the media ID because I can’t know it a priori during the import phase 🙂

    thank you

    Avatar: Stefano
    Stefano
    Participant
    February 10, 2021 at 10:58

    Hi,

    thank you very much. Fatto e funziona, ora importiamo correttamente i prodotti e le immagini,

    just a clarification, why now, however, if I click on an image in the product sheet, two “galleries” open up?

    https://packservices.cloud/prodotto/barattoli-in-metallo-cilindrici-con-coperchio-a-pressione-escluso-corpo-bianco-ed-interno-grezzo/

    if you click on the main photo, two galleries open, one above the other. To exit the zoom you have to close the “screen” twice.

    Avatar: Stefano
    Stefano
    Participant
    February 9, 2021 at 16:22

    Sorry,

    it’s a 404 page 🙂

    Avatar: Stefano
    Stefano
    Participant
    February 9, 2021 at 16:20

    Sorry,

    because I had disabled the module because otherwise we can not do our tests.

    I reactivated the module, I also send you a small video to make you understand what is missing, I know that the B2BKing developers have also written to you! Maybe if you then talk to each other about the reasons for the conflict, it is easier for you to speak the same language! I just see that it doesn’t work but I don’t know why 🙂

    http://somup.com/crnQoFDibB

    I also noticed that on the checkout page, if a user changes the shipping address, the system never updates the order recap, so it doesn’t update transport costs, totals, etc. …

    thank you

    Avatar: Stefano
    Stefano
    Participant
    February 9, 2021 at 10:57

    Sorry, yesterday we changed URL with new official

    packservices.cloud

    the error is it https://prnt.sc/yqxygg

    Please contact administrator
    for this information.
    Avatar: Stefano
    Stefano
    Participant
    February 8, 2021 at 13:40

    Hi,

    if active storefront everything works correctly.

    https://prnt.sc/ypj3sx

    thank you

    Please contact administrator
    for this information.
    Avatar: Stefano
    Stefano
    Participant
    February 3, 2021 at 13:10

    Hi,
    I probably explained myself badly.

    Try going to this page please:
    https://packservicesit.eu.mywoocart.com/categoria-prodotto/contenitori-in-plastica/taniche-e-canestri/

    and please watch my video, so maybe it’s clearer. I don’t understand why the unavailable options are not automatically deselected on the product page.

    https://screencast-o-matic.com/watch/crneljRBl3

    Please contact administrator
    for this information.
  • Viewing 25 results - 1 through 25 (of 25 total)
Viewing 25 posts - 1 through 25 (of 25 total)
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