Forum Replies Created

Viewing 12 posts - 1 through 12 (of 12 total)
  • Avatar: Sabrina
    Sabrina
    Participant

    Thank you, looks great now!

    Avatar: Sabrina
    Sabrina
    Participant

    Hello,

    I cleared my history and cache on phone, and the logo still looks blurred on the phone.

    Avatar: Sabrina
    Sabrina
    Participant

    Yes, please see private area

    Please contact administrator
    for this information.
    Avatar: Sabrina
    Sabrina
    Participant

    Hey, I tried doing what you said, and it still showed blurry on the phone. I changed both to 165 px. I even cleared my history and cache, and still blurry. Any more suggestions?

    Avatar: Sabrina
    Sabrina
    Participant

    Hello,

    Okay, so I did what you said, and it seemed to make the laptop/desktop clearer, but blurred the logo now on the cell phone. How can I have it so that it is clear on both?

    Avatar: Sabrina
    Sabrina
    Participant

    Great, thanks! It worked 🙂

    Avatar: Sabrina
    Sabrina
    Participant

    Sure no problem, see private content area please

    Please contact administrator
    for this information.
    Avatar: Sabrina
    Sabrina
    Participant

    Hi sorry, I am not sure how to do that. I am not sure where that file is. Can you please help me?

    Avatar: Sabrina
    Sabrina
    Participant

    Hello,

    I have contacted both my hosting company who extensively looked into the issue and also WooCommerce and they both came back saying this is a theme issue.

    Let me clarify better what the issue is now.

    1.) Okay, so you go through the process of choosing the item, check out, paypal (have a sandbox option too at this time) and everything works smoothly.

    2.) Once the order has been placed, it takes you to a thank you page and has the item listed that you purchase.

    3.) When you click on that item, instead of you being able to download the Powerpoint and activity, it just takes you back to the store.

    4.) No e-mail is sent to the customer either with what they had ordered. Only the Paypal receipt

    I need help for this. Please see private content area for details.

    Thanks,
    Sabrina

    Please contact administrator
    for this information.
    Avatar: Sabrina
    Sabrina
    Participant

    Hello, no – it does not work. This time though, I got it where I could pay, had to change paypal settings…

    Is there a way I can show you a screen shot to better explain my problem?

    Avatar: Sabrina
    Sabrina
    Participant

    Hello,

    I tried ordering one of my products (the one I put for 1 cent) and it lets me do the check out, brings me to PayPal, and then once I put in my ordering information for my credit card it takes me to a page that says

    “PayPal
    Were Sorry
    Things don’t appear to be working at the moment”

    [Try Again]
    [Return to Merchant]

    How do I fix this?

    I need it to get to a point where when the customer orders a product, they can pay with Paypal, and then they get that digital product e-mailed to their e-mail and their order information.

    Thanks,
    Sabrina

    Avatar: Sabrina
    Sabrina
    Participant

    Please see private content area

    Please contact administrator
    for this information.
Viewing 12 posts - 1 through 12 (of 12 total)

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