Hello,

Thank you for reaching out to us.

This decision is entirely up to you, so you may test both options one by one and compare the results you obtain.

Best regards,
8Theme’s Team

Hello,

Could you kindly specify on which exact page and for which specific product the code is not functioning?

Best Regards,
8Theme’s Team

Hello,

We’ve changed the code https://prnt.sc/erMRbMzliXF5
Please clear cache and check.

Best Regards,
8Theme’s Team

Hello,

We appreciate your prompt response.

Theme Options > Theme Custom CSS > Desktop:

.etheme-product-grid-content  .products-page-brands {
    min-height: 50px;
}

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

Please watch this video – https://www.8theme.com/documentation/xstore/video-tutotials/xstore-sticky-header-with-elementor/

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

To improve your website’s loading time, we recommend following this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Best Regards,
8Theme’s Team

Hello, @Olga777,

You’re welcome!

If you encounter any issues, please don’t hesitate to reach out to us.

Best regards,
8Theme Team

Hello,

Thank you for reaching out to us.

Theme Options > Woocommerce (Shop) > Shop elements > Quick view > Images height

Best Regards,
8Theme’s Team

Hello, Leon,

Thank you for reaching out to us with your request.

We understand that you would like the font color and size of the regular selling price to match the sale price when a product has only one regular price, both on the product category page and the single product page. Below is the CSS code that should help you achieve the desired styling:

/* Product Category Page */
/* With-discount product */
.etheme-product-grid .price del {
font-size: 16px;
font-weight: 500;
color: #ADADAD;
}
/* Without-discount product */
.etheme-product-grid .price {
color: #000000 !important;
}

/* Single Product Page */
/* With-discount product */
.single-product .price del {
    font-size: 16px;
    font-weight: 500;
    color: #ADADAD;
}
/* Without-discount product */
.single-product .price {
font-size: 18px !important;
font-weight: 600 !important;
color: #000000 !important;
}

https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

Best Regards,
8Theme’s Team

Hello, @Olga777,

We kindly request that you review and adjust the settings according to your preferences – https://prnt.sc/wBzixQG4c0nq

Should you need any further assistance, please do not hesitate to reach out.

Best regards,
8Theme Team

Hello,

Thank you for contacting us and for using XStore.

Please note that we handle marketing and pre-sales inquiries via email. For any technical support or assistance, we kindly ask that you continue the conversation through our support forum.

We have made some improvements to the demo content on your website. Kindly review the changes and let us know if you require any further assistance.

Additionally, we recommend that you avoid activating plugins that you do not use, as they may cause conflicts and slow down your website’s performance.

Thank you once again for your trust in our services.

Best Regards,
8Theme’s Team

Hello, Ve01,

1/ You are unable to perform the automatic update because you have renamed the theme and core plugin. Therefore, you will either need to manually perform the update or revert the names to their original state, after which you can proceed with the update through the standard process.

Theme can be manually updated in the next way: download XStore – Installable Archive from this page https://www.8theme.com/downloads , go to Appearance > Themes > Add New > Upload archive > Install > Replace with uploaded, and the theme will be updated.

Then, download the Core plugin archive from this page – https://www.8theme.com/downloads/
Go to Dashboard > Plugins > Add new > Upload plugin > Choose plugin (downloaded from https://www.8theme.com/downloads) > Install now > click on “Replace current with uploaded” and the plugin will be updated on your site.

2/ Additionally, we noticed that you are using several third-party plugins. If the Core plugin cannot be activated after the update, it is likely that one of the third-party plugins is causing a conflict. In this case, we recommend disabling all third-party plugins, activating the Core plugin, and then re-enabling the third-party plugins one by one to identify the source of the conflict.

3/ Please refrain from updating the WooCommerce plugin in the future until you have confirmed that the theme version you are using is fully compatible with the latest WooCommerce version. You can verify this by checking the changelog or by reaching out to us for confirmation
https://xstore.8theme.com/update-history/

4/ Regarding the product images on the category page, you need to regenerate thumbnails using Regenerate Thumbnails plugin.

Best regards,
8Theme’s Team

Hello, Incanda,

Thank you for reaching out to us.

Could you kindly provide us with some screenshots and temporary access to your WordPress admin panel to assist you further?

Best Regards,
8Theme’s Team

Hello,

We suggest disabling all third-party plugins (including cache plugins and disable CDN on your site) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ). After that, clear the cache of the browser, and then check the result. It is possible that one of the additional plugins is causing the issue.

If this doesn’t help, provide us with temporary FTP access.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

XStore Builders > Archive products builder > edit template using Elementor https://prnt.sc/CXnQrPViWOu7

Best Regards,
8Theme’s Team