Hello, Mosaraf,

We have reviewed the issue and created a patch that resolves it. Kindly apply the patch to your website at your earliest convenience
https://prnt.sc/luIOrscxrzdX
https://www.8theme.com/documentation/xstore/xstore-features/how-to-use-xstore-patcher/

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello, Abhinandan,

Thank you for contacting us and for using XStore.

Please check this video of how to open brand page – https://gyazo.com/19fa07993a0597234f2ae18da7e3f479

If this does not address your query, kindly provide more details about your request. Additionally, we would appreciate it if you could grant us temporary wp-admin access to your site so we can assist you further.

Warm Regards,
The 8Theme Team

Hello,

You’re welcome!

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us and providing detailed information regarding the issue you’re experiencing with the wishlist page.

Please follow this article https://www.8theme.com/documentation/xstore/xstore-builders/xstore-my-account-page-builder-with-elementor/ and replace [woocommerce_my_account] shortcode with My Account element using Elementor on My account page.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello, Adrian,

It seems that the issue with the translations is caused by the latest WordPress update. You may either downgrade to a previous version or wait for the next update.

Best Regards,
8Theme’s Team

Dear Customer,

If you are referring to the possibility of asking general questions on the forum related to all websites using the XStore license (including both live and staging sites), you can certainly do so here, as you have always done. Simply post your question, specifying the website it pertains to, and you will receive a response.

Best regards,
8Theme’s Team

Hello, Sergiu,

You can leave the 5 stars here – https://themeforest.net/downloads

In case the patches indicate they have been applied but the “Apply” button becomes active again, kindly follow the solution provided in this topic: https://www.8theme.com/topic/white-screen-when-update-elementor-and-elementor-pro-nd-dont-apply-patch/#post-415211

Kind Regards,
8theme team

Hello,

Thank you for reaching out to us.

There is no such option, but you can try to use custom CSS code:

/* Center align related and cross_sells products if there are 3 items */
@media (min-width: 768px) {
    .elementor-widget-woocommerce-product-etheme_related .swiper-wrapper,
    .elementor-widget-woocommerce-product-etheme_cross_sells .swiper-wrapper {
        display: flex;
        justify-content: center;
    }
}

display: flex; and justify-content: center;: These properties will center the items within the container.

Best Regards,
8Theme’s Team

Hello, ziga32,

Thank you for your understanding and cooperation.

Warm Regards,
The 8Theme Team

Hello, ziga32,

We have noticed that while your WordPress installation has been updated to version 6.7, the theme and plugins have not yet been updated. We kindly request that you update them at your earliest convenience to ensure optimal performance and security of your website.

Should the issue persist after updating, it is possible that the recent WordPress update may have caused some translation-related problems. In this case, we recommend reaching out to WPML support for further assistance. Alternatively, you may consider downgrading your WordPress version. However, we remain hopeful that either WordPress or WPML will release an update soon to resolve these issues.

Thank you for your attention to this matter.

Warm Regards,
The 8Theme Team

Hello, Sayan Kundu,

Thank you for reaching out to us.

We understand that you would like to remove an image from the wishlist under the “select option” feature. We are happy to assist you with this.
Custom CSS code can be used:

.xstore-wishlist-action .actions-buttons img {
    display: none;
}

https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

Best regards,
8Theme’s Team

Hello, Ram Yadav,

Please provide the URL of the page from your screenshot.

Here is what we see on your site – https://prnt.sc/CBdO7xSPR51b
Please provide us with temporary FTP access.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best regards,
8Theme’s Team

Hello,

https://grabclever.com/wp-content/uploads/2024/11/Pet-Banner-4.jpeg – https://prnt.sc/o0SCb2tt89JB

Best Regards,
8Theme’s Team