What exactly window size?
Do you resize the browser window without page re-loading? I suppose your customers won’t re-size browser window using Dev tools.
add_action('init', function() {
if (class_exists('YITH_YWRAQ_Frontend') ) {
$instance = YITH_YWRAQ_Frontend::get_instance();
// show button in single page.
add_action( 'etheme_woocommerce_template_single_excerpt', function() {
do_action('yith_wcqv_product_summary');
}, 35 );
add_action('etheme_woocommerce_template_single_excerpt', array($instance, 'show_button_single_page'), 20);
}
});
We changed the previous code because in previous version added the YITH function to the add to cart hook but it is not used if the product is out of stock so your improved version should be ok for both cases.
Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support.
Regards
Please contact administrator for this information.
Rose Tyler
Support staff
June 12, 2022 at 09:36
Please clear all cache (plugin and browser) and check now. If this doesn’t help, provide FTP access, and change permission for the user so we can clear Rocket cache https://prnt.sc/G_LMlj8zrL08
Regards
Rose Tyler
Support staff
June 12, 2022 at 09:13
Hello,
Sorry, but your reply is unclear to me.
1/ Do you have this problem when our Email Builder is disabled?
2/ Do you have this problem when Storefront is activated?
Provide screenshots.
Regards
Rose Tyler
Support staff
June 12, 2022 at 09:11
Hello,
No limitation. Set menu with the problem and let us know then I will pass your question to our devs.
Regards
Rose Tyler
Support staff
June 12, 2022 at 09:09
Hello @Danny,
Everything is working the same with the code we sent but you didn’t configure YITH settings correctly and had Show add to quote option with value “Product in the Exclusion List only” and mostly your products in the list are out of stock ( https://prnt.sc/YyqRUndfh52s ) but you should have -> https://prnt.sc/SIJrh0ai7I2G to show Request quote for all products that are in stock.
Regards
Please contact administrator for this information.
Rose Tyler
Support staff
June 12, 2022 at 07:32
Hello @Danny,
I’ve passed your question to one of our developers. I will let you know once get an answer. Our developers team will be back at work after the weekend. Please be patient.
Please provide temporary wp-admin access.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
WooCommerce > Settings > Products > Inventory > Hide out of stock products from catalog. If this doesn’t work, try to disable all the third-party plugins (including cache plugin), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then.
Do you have this problem when Built-in Email Builder is disabled? When default WC theme – Storefront is activated?
Regards
Rose Tyler
Support staff
June 11, 2022 at 07:14
Hello,
Thanks for contacting us.
Go to Appearance > Themes > install and activate Storefront theme, deactivate XStore core plugin. Check how the delivery calculation works on Cart with the Storefront theme. Do you still have the mentioned issue with the Storefront theme? Record a video or make screenshots. Enable XStore theme and Core plugin again after testing. Let us know about the results.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem. If you are using CDN cache or server cache, clear them also.
