Page 862 – 8theme.com

Forum Replies Created

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Rose Tyler

Support staff

June 29, 2022 at 13:17

Hello,

Could you record a video of the problem?

Regards

#327533 Copied In reply to: Legenda Update 4.3.2 made my website to stop working correctly

Rose Tyler

Support staff

June 29, 2022 at 13:15

Hello @Dittemila,

Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#327525 Copied In reply to: Mobile menu drop down is not working. can you please help?

Rose Tyler

Support staff

June 29, 2022 at 13:11

Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Also, try to downgrade the version of Elementor plugin and check then.

Regards

#327520 Copied In reply to: I got an error when updating themes and plugins

Rose Tyler

Support staff

June 29, 2022 at 13:09

Hello,

Please provide FTP access. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#327518 Copied In reply to: I got an error when updating themes and plugins

Rose Tyler

Support staff

June 29, 2022 at 13:08

Hello,

Thanks for the reply.
I passed the issue to our developers. I’ll inform you once get an answer.

Regards

#327517 Copied In reply to: Issue with Multilingual Reviews Displayed in all Language

Rose Tyler

Support staff

June 29, 2022 at 12:55

Hello,

Thanks for letting us know.
Have a nice day!

Regards

#327446 Copied In reply to: Xstore Search Doesn’t Pressing Enter Key

Rose Tyler

Support staff

June 29, 2022 at 12:54

Hello,

Download xstore-sales-top-bar.php file from this page – https://dropmefiles.com.ua/en/VBcH
then add the code to your child-theme/functions.php file

Regards

#327445 Copied In reply to: Theme options – how can i change options?

Rose Tyler

Support staff

June 29, 2022 at 12:52

Hello,

Please provide temporary wp-admin and FTP access, so we can take a closer look.
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#327444 Copied In reply to: Issue with Multilingual Reviews Displayed in all Language

Rose Tyler

Support staff

June 29, 2022 at 12:50

Hello,

Please provide FTP access also.

Regards

#327443 Copied In reply to: Using Woocommerce search filters but they are not displaying properly

Rose Tyler

Support staff

June 29, 2022 at 12:49

Hello,

To add language and currency switcher you need an additional plugin. Multilingual plugin should have the language switcher widget that you could add to the header using Widget header builder element.

Regards

#327442 Copied In reply to: Drop down menu of language work incorrect

Rose Tyler

Support staff

June 29, 2022 at 12:39

Hello,

https://prnt.sc/fDfuirq4FRwJ
you added a static block with Fancy Button element which calls the same static block this element is in. So that started the loop that created such issue for you. Be careful when you create content in such way.

Regards

#327440 Copied In reply to: Issue with product additional custom block

Rose Tyler

Support staff

June 29, 2022 at 12:38

Hello,

Do you use Elementor or WPBakery? Could you provide URL of your site?

Regards

#327439 Copied In reply to: How to add font awesome icons in the footer

Rose Tyler

Support staff

June 29, 2022 at 12:37

Hello,

Please do the update and check then – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#327438 Copied In reply to: Xstore core plugin not found when you click on plugin details to update plugin

Rose Tyler

Support staff

June 29, 2022 at 12:32

Hello,

Theme Options > Typography
Translation of XStore Core plugin

Regards

#327437 Copied In reply to: I don’t find a way to change/edit a few fields in the website

Rose Tyler

Support staff

June 29, 2022 at 12:31

Hello,

Theme options > Breadcrumbs > font settings, Theme options > Typography

Regards

#327436 Copied In reply to: Fonts arent same on all the site even if global fonts are declared

Rose Tyler

Support staff

June 29, 2022 at 12:28

Hello,

You’re welcome!
Have a nice day!

Regards

#327434 Copied In reply to: Slider revolution moved at side at home page

Rose Tyler

Support staff

June 29, 2022 at 12:27

Hello,

Clear cache and check now https://prnt.sc/rOv3iNETb3Gx

Regards

#327433 Copied In reply to: About Translate Problem on Single Product Page

Rose Tyler

Support staff

June 29, 2022 at 12:23

Hello,

So you are using an additional plugin.
Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support.
Have you tried to contact the support of that plugin first? Please do this, then let us know the result.

Regards

#327432 Copied In reply to: Using Woocommerce search filters but they are not displaying properly

Rose Tyler

Support staff

June 29, 2022 at 11:03

Hello,

Do you use server cache or CDN? Please clear all cache and check one more time. If this doesn’t help, provide temporary FTP access.

Regards

#327426 Copied In reply to: YITH WooCommerce Wishlist – Translation Romanian

Rose Tyler

Support staff

June 29, 2022 at 10:55

Hello,

Thanks for the reply.
Edit page using Elementor > Slider settings https://gyazo.com/9734eb137a0fba5a1fbb93bf3125e9e8
Theme Options > Styling > Background Image

Regards

#327425 Copied In reply to: How to change background web and button.
Rose Tyler

Support staff

June 29, 2022 at 10:51
Try the next code

.content-product .products-page-cats { font-size: 0px; } .content-product div.products-page-cats > a:nth-child(1) { font-size: 14px; }

Regards
#327423 Copied In reply to: Only show primary category in archive page
Rose Tyler

Support staff

June 29, 2022 at 10:49

Hello,

Header Builder > Cart > https://prnt.sc/_0FrQ1Yst5Mb
Header Builder > Logo > Computed Box > Margin-bottom try -50px

Regards

#327422 Copied In reply to: Style requirements webshop in the header builder

Rose Tyler

Support staff

June 29, 2022 at 10:46

Product Categories and Brands can’t be imported with exactly the same hierarchy and images, so edit/delete demo categories and add your own
https://docs.woocommerce.com/document/managing-product-taxonomies/

Regards

#327419 Copied In reply to: Grocery Market Does Not Look The Same As Demo

Rose Tyler

Support staff

June 29, 2022 at 10:44

Hello,

Edit product > [8theme] Product Options > Primary category

Regards

#327418 Copied In reply to: Only show primary category in archive page

Rose Tyler

Support staff

June 29, 2022 at 10:03

Hello,

Thanks for the reply. Clear cache and check categories on the Home page now. You need to add images for categories via Dashboard > Products > Categories > edit category.

Regards

#327342 Copied In reply to: Grocery Market Does Not Look The Same As Demo

Rose Tyler

Support staff

June 29, 2022 at 09:59

Hello,

Please create separate topics for different questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/

Theme Option > Styling > settings of butttons

Theme Options > Header builder > delete Newsletter element from the header content https://prnt.sc/edQ2in-oSV4a

https://prnt.sc/ZTkKke_sO6DV – contact your hosting provider about this Mixed content issue.

Apearance > Widgets > Header banner > add the static block

If you want to create the multilanguage site you need a special plugin for these purposes https://colorlib.com/wp/wordpress-multilingual-plugins/

Regards

#327341 Copied In reply to: Theme options – how can i change options?

Rose Tyler

Support staff

June 29, 2022 at 07:22

Hello,

You selected different settings for posts – https://prnt.sc/6qYkNnQHwTZW

Regards

#327327 Copied In reply to: Principal post image in breadcrumb cant do it

Rose Tyler

Support staff

June 29, 2022 at 07:13

Hello,

Thanks for using our theme and for contacting us.
XStore Core – a plugin that includes additional functionality of the XStore theme (Portfolio, Testimonials, Static Blocks, Header Builder, Sales Booster etc.). This plugin is required.
https://www.8theme.com/documentation/xstore/plugins/included-plugins/

We can’t log in – https://prnt.sc/M2g4_rmZaTK5 ( IPs 176.98.91.20 and 91.218.90.31 ) Please check.

Regards

#327322 Copied In reply to: Theme setup switching from my old active theme

Rose Tyler

Support staff

June 29, 2022 at 07:09

Hello,

Go to Single Product Builder > add elements, for example – https://gyazo.com/077ab7b9471a1dd0d48eb2cfa81b4317 or move the related products element into the desired section – https://gyazo.com/9f270f299369bd0270de557e5c8adce4 Edit settings of Elements – https://prnt.sc/_EEPrPImhtRr
https://woocommerce.com/document/related-products-up-sells-and-cross-sells/

Regards

#327320 Copied In reply to: Product page settings for related products

Rose Tyler

Support staff

June 29, 2022 at 06:51

Hello,

Sales Booster is our feature, you do not need any additional plugin (our XStore Core plugin is required for this and many other options).

Regards

#327318 Copied In reply to: Sales Booster Query – Is this 3rd party or part of theme now?
← 1 2 3 … 861 862 863 … 2,273 2,274 2,275 →

Viewing 25,860 results - 25,831 through 25,860 (of 68,231 total)

Viewing 30 posts - 25,831 through 25,860 (of 68,231 total)

← 1 2 3 … 861 862 863 … 2,273 2,274 2,275 →

Forum Replies Created

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