Grocery Market Does Not Look The Same As Demo

This topic has 23 replies, 4 voices, and was last updated 1 years, 9 months ago ago by Rose Tyler

  • Avatar: jay4566
    jay4566
    Participant
    June 28, 2022 at 23:40

    So after taking ages to choose what demo I wanted, I chose the Grocery Market.

    The menu is messed up and the product categories under the main slider aren’t showing (the bit I actually wanted!)

    Please, contact administrator
    for this information.
    22 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 29, 2022 at 06:31

    Hello,

    Please provide URL of your site and temporary wp-admin access.

    Regards

    Avatar: jay4566
    jay4566
    Participant
    June 29, 2022 at 09:42

    I fixed the menu but the other issue remains, I have put the other details you wanted in the private content area

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 29, 2022 at 10:03

    Hello,

    Thanks for the reply. Clear cache and check categories on the Home page now. You need to add images for categories via Dashboard > Products > Categories > edit category.

    Regards

    Avatar: jay4566
    jay4566
    Participant
    June 29, 2022 at 10:13

    Ok thanks, I will do that but shouldn’t that of been included as part of the demo site?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 29, 2022 at 10:46

    Product Categories and Brands can’t be imported with exactly the same hierarchy and images, so edit/delete demo categories and add your own
    https://docs.woocommerce.com/document/managing-product-taxonomies/

    Regards

    Avatar: jay4566
    jay4566
    Participant
    June 30, 2022 at 00:07

    Hi, rather than start a new thread can you help with this question :

    Can you tell me what is going on with the drop down menu please.

    Under the options for the menu dropdown I have changed dropdown content zoom to 80% which adjusts it while using elementor but after I publish it it returns to the original size even though dropdown content zoom hasn’t changed from 80%

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2022 at 10:01

    Hello,

    Have you changed wp-admin access? We can’t log in. Please provide access.

    Regards

    Avatar: jay4566
    jay4566
    Participant
    June 30, 2022 at 10:39

    Hi yes it removed everytime. I will generate a new login. Thank you

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2022 at 10:49

    Hello,

    Do you want to change size here https://prnt.sc/ZuVa2Juv9_RU ? Go to Static blocks > edit menu static blocks using Elementor ( https://prnt.sc/HCUvZNwhO7KX > https://prnt.sc/mlB9v6YV-rMd ) change font-size https://prnt.sc/qcz82hkLCiTC

    Regards

    Avatar: jay4566
    jay4566
    Participant
    June 30, 2022 at 10:52

    No the menu to the left of that.

    Avatar: jay4566
    jay4566
    Participant
    June 30, 2022 at 10:54

    Hold on there is something wrong here

    The menu I want is now too small in Firefox and too big in Chrome!!

    Let me get you a screenshot

    Avatar: jay4566
    jay4566
    Participant
    June 30, 2022 at 10:58

    Why is this happening? It was perfectly aligned when I set it up but now it looks like this :

    Chrome – https://i.imgur.com/LwB43aO.jpg

    Firefox – https://i.imgur.com/WjKEHv1.jpg

    Edge is the same Chrome probably because they are using the same engine

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2022 at 12:54

    Hello,

    Check the next screenshots 1/ https://prnt.sc/97XqzXPRqjwU
    2/ https://prnt.sc/eLR7CVjm6San
    Clear cache of your browsers, cache of plugin and CDN cache, then check the result.

    Regards

    Avatar: jay4566
    jay4566
    Participant
    June 30, 2022 at 12:59

    Hi, I have done that and it still looks like the screenshots I posted.

    I found this before, it looked ok when you first set it but if you go back to the page and load it it will revert to looking incorrect.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2022 at 13:39

    Helo,

    Temporarily disable CDN and cache plugin, clear cache of your browser and check then.

    Regards

    Avatar: jay4566
    jay4566
    Participant
    June 30, 2022 at 13:51

    I have and looked at it through a VPN.

    Is it aligning for you?

    Avatar: jay4566
    jay4566
    Participant
    June 30, 2022 at 14:10

    I have just tried again and it looks lined up now thanks

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 30, 2022 at 15:21

    Hello,

    You are welcome.

    Regards

    Avatar: jay4566
    jay4566
    Participant
    July 1, 2022 at 12:55

    Hi, Can I ask something please.

    How do you make the gap between each category smaller? The gap is a bit larger than I would like at the moment and I don’t want to make the menu any smaller.

    Thanks

    https://i.imgur.com/UNMBHbn.png

    Please contact administrator
    for this information.
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