Before proceeding with the import, please ensure that all third-party plugins are disabled. If this does not resolve the issue, we would be happy to assist you with the import process. In order to do so, we kindly request temporary wp-admin access and the URL of the desired demo.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best regards,
8Theme Team
Rose Tyler
Support staff
November 26, 2024 at 15:58
Hello,
Thank you for contacting us and for using XStore.
Could you please use a different file-sharing service to send the video?
Best regards,
The 8Theme Team
Rose Tyler
Support staff
November 26, 2024 at 15:53
Hello,
Since the question you have asked is not directly related to our area of expertise, we regret to inform you that we are unable to assist you in this matter. However, you may consider searching for the information online or reaching out to ChatGPT for further assistance.
Warm Regards,
The 8Theme Team
Rose Tyler
Support staff
November 26, 2024 at 15:36
Hello, Martin,
Thank you for reaching out to us and for providing detailed information about the issues you are experiencing with the waitlist function. We truly appreciate your feedback, as it helps us improve our products and services.
Regarding the points you mentioned:
1/ This feature is currently available exclusively for simple products.
2/ Custom CSS code can be used: .single-product .et-availability-notify-popup .et-popup-content label {display: inline-block;}
3/ If you would like to request the addition of new features and options, we kindly invite you to submit your suggestion on our Taskboard at the following link: https://www.8theme.com/taskboard/ . Should your request receive sufficient support from other customers, our development team will carefully consider including it in one of our future updates.
Best regards,
8Theme’s Team
Rose Tyler
Support staff
November 26, 2024 at 15:26
Hello, Anand,
We appreciate your prompt response.
Go to Archive Products Builder with Elementor > add “Horizontal Filters Toggle” element to the page content, then go to Theme Options > Woocommerce > Shop > Shop page filters > Opened state > Off.
The code you mentioned can be used as it is because, on smaller screen sizes, the mobile menu will already be applied. However, if you need to apply the code specifically for certain devices, you can do so by navigating to Theme Options > Theme Custom CSS. There, you will find dedicated areas for customization. For example, you can add code that will only apply to desktop devices.
It appears that the theme currently activated on your website is not one of ours. Could you kindly provide us with the link to your website, as well as access credentials, where our theme, XStore, is being used?
Could you please provide temporary wp-admin access? We need to check your settings.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Should you have any other inquiries or issues related to our theme, we encourage you to contact us without hesitation.
Best Regards,
8Theme’s Team
Rose Tyler
Support staff
November 26, 2024 at 10:19
Hello,
We hope this message finds you well.
It seems that the page URL has been changed. Could you kindly provide us with the updated URL at your earliest convenience?
Thank you for your attention to this matter.
Best Regards,
8Theme’s Team
Rose Tyler
Support staff
November 26, 2024 at 09:21
Hello,
Thank you for reaching out to us.
XStore Builders > Product Archive Builder with Elementor > edit template > edit settings, for example – https://prnt.sc/asJ18s9KeZ_3
Best regards,
8Theme’s Team
Rose Tyler
Support staff
November 26, 2024 at 09:16
Hello,
Thank you for reaching out to us.
Fixed.
Please do not use URLs with “=” and “?” symbols in settings of Menu list element https://prnt.sc/JR4TBAyyf1r5
About “Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the elementor-pro domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/u673830010/domains/amtinfotech.in/public_html/wp-includes/functions.php on line 6114” – it was caused by a WordPress update and should be fixed from their side.
We’ve disabled the debug mode https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/ to hide the notice https://prnt.sc/-SQtuNQMw2lc > https://prnt.sc/rgLmwK7AYscW
Best regards,
The 8Theme Team
Rose Tyler
Support staff
November 26, 2024 at 08:55
Hello,
The red color on your screenshot with the custom CSS code indicates that there was an error. We have identified (unclosed } ) and resolved it.
2/ To better understand your request, we kindly ask you to provide additional details, such as examples, screenshots, or relevant links.
Best regards,
8Theme’s Team
Rose Tyler
Support staff
November 26, 2024 at 08:28
Hello, Tommy,
1/ In the screenshot we provided, you can see an option that was developed specifically for an element included with our theme. This option also has a description, which is visible in the screenshot. We kindly recommend reviewing this description for further clarification https://prnt.sc/Sk9G1GedcrQ0
2/ Answered already. Please check the result https://prnt.sc/5pBOpenJV3EM and let us know if you need any further assistance (describe the desired result in more detail).
Private Content
Best regards,
8Theme’s Team
Please contact administrator for this information.
Rose Tyler
Support staff
November 26, 2024 at 08:22
Hello,
Please clear cache and check how it works now.
We’ve replaced the shortcode with our “My Account” element.
Best regards,
8Theme’s Team
Rose Tyler
Support staff
November 26, 2024 at 08:17
Hello, Safe Desires,
We suggest disabling all third-party plugins (including cache plugins and disable CDN on your site) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ). After that, clear the cache of the browser, and then check the result. It is possible that one of the additional plugins is causing the issue.
