Hello, Thom,

Thank you for contacting us and for using XStore.

Mentioned strings should be translated for XStore theme and XStore Core plugin. Please rename xstore-nl.po to xstore-nl_NL.po and xstore-core-nl.po to xstore-core-nl_NL.po.

Thank you for your cooperation and we look forward to hearing from you.

Kind Regards,
8theme team

Hello, Juergen,

Thank you for contacting us and for using XStore.

Please go to Appearance > Themes > Install and activate the official WooCommerce theme Storefront for a few mins and check if your issue appears with our theme only or with the default WooCommerce theme too.

Thank you for your cooperation and we look forward to hearing from you.

Kind Regards,
8theme team

Hello, BubbaDan,

Thank you for your response.

We will have another specialist review your inquiry in greater detail and will be in touch with you.
We kindly ask for your patience and request that you do not alter access.

Kind Regards,
8theme team

Hello, Bl4cKb3ltsh0p,

You’re welcome!

Kind Regards,
8theme team

Hello, GREGA,

Thank you for contacting us and for using XStore.

You can activate the theme now.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Dear Mady,

Thank you for your response.

You can use the next custom CSS code:

.shopengine-wishlist.badge, .shopengine-comparison.badge {
    display: none;
}

To create temporary wp-admin access, please follow these steps next time:
– Create an account via Dashboard (Users > Add new) with an administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email or ours.

Kind Regards,
8theme team

Hello, Alexmdm89,

Thank you for your response.

The slider is loading normally – https://gyazo.com/a78be43061ae893ef20b7171b91caa60

Regarding errors, they come not only from our theme, but also from third-party plugins https://prnt.sc/Hlcfymnj4c44 , and this is because your whitelists

In order to resolve this – https://prnt.sc/28DgM5tVohNc , you need to add our server’s IP address ( 136.243.62.35 ) to your whitelist.

In order to resolve issues with third-party plugins, it is necessary to add the IP addresses of their servers.

Kind Regards,
8theme team

Hello, Marie,

Thank you for contacting us and for using XStore.

Please check this topic – https://www.8theme.com/topic/how-come-newsletter-block-is-missing-from-mobile-nav-header-builder/

Kind Regards,
8theme team

Hello, Danial,

Thank you for your response.

Private Content.

“I wanna add the shortcode in the menu” – Please describe your request and the desired result in more detail with screenshots.
You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file sharing service such as WeTransfer https://wetransfer.com/ to upload ready images there and provide us with URLs.

Kind Regards,
8theme team

Hello, BubbaDan,

Thank you for your response.

If you want to use the Single Product Builder and have the Paypal button, provide us with FTP access, and our dev team will take a closer look at what can be done to help you.

Have a nice day!

Kind Regards,
8theme team

Hello, Pedro Monteiro,

Thank you for contacting us and for using XStore.

Please read this article – https://woocommerce.com/document/coupon-management/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Dear Mady,

Thank you for your response.

Please provide URL of page where Wishlist and Compare persists. Also, provide temporary wp-admin access via the Private Content area.

Kind Regards,
8theme team

Hello, Catholicans,

Thank you for contacting us and for using XStore.

Please update the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and XStore Core plugin – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Kind Regards,
8theme team

Hello, Mady,

Thank you for contacting us and for using XStore.

Could you please, provide us with more information (screenshots/videos) about the issue you found? It is important to add that you need to check other web-sites from your device because it could be just a “Safari” feature so it could be depended on your browser settings which are not related to the theme you use.
Also, please, ensure that you don’t have any plugins that could create such issue. You may disable all 3d-party plugins that are not come bundled with our theme.

Thank you for your cooperation and we look forward to hearing from you.

Kind Regards,
8theme team

Hello, Kiki,

Thank you for your response.

Go to Theme Options > Styling > Alerts > select text color
then add the next code in the Theme Custom CSS area:

.woocommerce-message:before {
    left: 10px;
}

Kind Regards,
8theme team