Hello Petar,

We hope this message finds you well. Upon reviewing your website, we are pleased to inform you that the issue appears to have been successfully resolved.

Should you require any further assistance, please do not hesitate to contact us.

Warm Regards,
The 8Theme Team

Hello, @Pites,

Yes, it is correct, here is what we wrote https://prnt.sc/U91yfioETrLF Please wait for the new update.

Best Regards,
The 8Theme Team

Hello, @Pites,

We hope this message finds you well. We would like to inform you that we have downgraded the version of the WPBakery plugin on your website. We kindly ask you to clear your cache and verify that everything is functioning correctly.

It appears there is an issue with version 7.7 of the plugin. Version 7.7.1 is expected to resolve this issue; however, it is not currently available. We will need to wait for the update to be released. In the meantime, we recommend continuing to use the previous version of the plugin.

Also, we would recommend use Text tab when you text edit content, for example – https://we.tl/t-pt22OXvHc5

Thank you for your attention to this matter. Should you have any questions or require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello Diderino,

We appreciate your prompt response.

https://prnt.sc/VYswLRkOXXm- https://prnt.sc/GZWvxgXJ807v

Best Regards,
8Theme’s Team

Hello, Abhimanyu,

We hope this message finds you well.
I am writing to provide some assistance with the header configurations in XStore Builders, specifically within the Header Builder section.

Currently, you have multiple headers set up, including a distinct one for the front page. Should you decide that the overlap feature on the Home page is unnecessary, you can easily modify the settings to utilize a single header across the entire site.

We’ve changed the settings to https://prnt.sc/p1ChIkP-n_ee https://prnt.sc/DBoi8dJKmLCh Please clear cache and check the result.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best regards,
The 8Theme Team

Hello,

The problem is caused by 1 Razorpay: Signup for FREE PG plugin. Please disable this plugin before the demo content importing.

Best regards,
8Theme’s Team

Hello, MEXESS,

Thank you for reaching out to us with your queries.

1/ Please go to Header Builder via Elementor > edit template > Cart > Off-Canvas/Dropdown > Automatically Open Canvas.

2/ Try to use Blank page template https://prnt.sc/OhXlFI6H-dNc

Best Regards,
8Theme’s Team

Hello, Adeeb Ahmed,

Private Content

Best Regards,
8Theme’s Team

Hello, Adeeb Ahmed,

Thank you for reaching out to us with your concerns. We understand the importance of having your sliders and buttons appear just the way you want them on your website.

Padding settings can be used, for example https://prnt.sc/cK-RUlga21Gw

Best Regards,
8Theme’s Team

Hello,

We’ve checked the page from Mobile and the Slider is visible – https://prnt.sc/MpjMJvI5vnwx

Could you please check from different devices and provide us with a video of the problem?

Best Regards,
8Theme’s Team

Hello, Adeeb Ahmed,

Thank you for reaching out to us with your concern.

Could you please provide the URL of the page from which your screenshot was taken? This will help us address your issue more effectively.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us with your query.

This is how products can be shown in Off-Canvas cart with our theme – https://prnt.sc/X1MlMi4I_rWX

If you require personal customization services, we invite you to submit a request through our customization panel at: https://www.8theme.com/account/#etheme_customization_panel , and continue conversations with the technicians team directly.
Please be advised that customization services will incur additional charges, the exact amount of which will be communicated following a detailed review of your request.

Best Regards,
8Theme’s Team

Hello, Allen,

We hope this message finds you well. Regarding your inquiry, we advise you to reach out directly to WooCommerce for support. You can contact them via their support page at https://wordpress.org/support/plugin/woocommerce/. The settings you are inquiring about are managed through this plugin, and the outcome will remain consistent regardless of the theme you have activated.

Best Regards,
8Theme’s Team

Hello, Simone,

We appreciate your prompt response.

Please update the theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ > clear cache and check the result.

If this doesn’t help, provide us with FTP access.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello, @Leszek,

We hope this message finds you well. We would like to inform you that the table you mentioned is not included in the default theme functionalities. To incorporate this feature, you may need to utilize an additional plugin that facilitates the generation and display of the table.

Alternatively, the table can be manually inserted if preferred, for example – https://prnt.sc/Bzu2t_1Ziazy https://www.w3schools.com/html/html_tables.asp

Should you have any suggestions for improvement to new theme versions, we warmly invite you to submit a detailed request on our task board at https://www.8theme.com/taskboard/. This will enable our technical team to efficiently review and address your concerns.

If you require personal customization services, we invite you to submit a request through our customization panel at: https://www.8theme.com/account/#etheme_customization_panel , and continue conversations with the technicians team directly.
Please be advised that customization services will incur additional charges, the exact amount of which will be communicated following a detailed review of your request.

Best regards,
The 8Theme Team