Forum Replies Created

Viewing 30 posts - 68,011 through 68,040 (of 68,221 total)
1 2 3 … 2,267 2,268 2,269 … 2,273 2,274 2,275
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 10, 2016 at 09:03

    Hello,

    Please update the theme and check it.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
    Don’t forget to make backup of the site before update.
    Here is video tutorial how to update theme.
    https://youtu.be/KdWESIIPU1k
    (it’s for Legenda theme but the process is the same).

    Regards,
    Rose Tyler.

    #136205 Copied In reply to: Save button on Add Single image in Visual Composer does not work
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 10, 2016 at 08:47

    Hello,

    Please update the theme and all required plugins to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Don’t forget to make backup of the site before update.
    Here is video tutorial how to update theme.
    https://youtu.be/KdWESIIPU1k
    Also you can download the latest plugins versions at this link https://www.8theme.com/download-plugins/.

    Regards,
    Rose Tyler.

    #136204 Copied In reply to: Pictures on the website is no longer displayed.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 10, 2016 at 07:53

    Hello,

    Please add this code in Theme Options > Custom CSS > Global Custom CSS

    .menu-main-container .menu li.lastItem a {
  color: black;
}
.menu-main-container .menu li.lastItem a:hover {
  color: #afafaf;
}

    Regards,
    Rose Tyler.

    #136197 Copied In reply to: Red menu links
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 10, 2016 at 07:43

    Hello,

    To change it go to Appearance > Widgets > Footer Copyright and Footer Links http://prntscr.com/c3u3cr.

    Regards,
    Rose Tyler.

    #136193 Copied In reply to: Footer at very bottom of page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 10, 2016 at 07:25

    Hello,

    You can add this code in Custom CSS file:

    .wpb_wrapper .wpb_content_element {
    margin-bottom: 0;
}

    Regards,
    Rose Tyler.

    #136188 Copied In reply to: Gap below slider
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2016 at 16:07

    Hello,

    You have to edit Contact page template in wp-content/themes/legenda/contacts.php and the file wp-content/themes/legenda/framework/theme-functions.php in line 1719 (the section “Send message from contact form”). Also, we recommended to make all changes in Child Theme.

    Regards,
    Rose Tyler

    #136154 Copied In reply to: Edit form on Contacts page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2016 at 15:52

    You will disable them just to test mine. Once you do this you’ll be able to activate them again.

    Regards,
    Rose Tyler

    #136150 Copied In reply to: Tablet menu issue
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2016 at 15:35

    Hello,

    Please disable all 3rd-party plugins and check your site after that.

    Regards,
    Rose Tyler

    #136145 Copied In reply to: Tablet menu issue
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2016 at 15:16

    You can send it in Private Content, it is visible only for our technical support.

    Regards

    #136143 Copied In reply to: Website issue after admin login.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2016 at 12:30

    Hello,

    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    #136120 Copied In reply to: Css problems
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2016 at 12:16

    You can use only one Header Type for all pages http://prntscr.com/c3h3um

    Regards,
    Rose Tyler.

    #136116 Copied In reply to: DIFFERENT MENU TYPES.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2016 at 10:43

    Hello,

    Add this code in Global Custom CSS:

    .blog-post .meta-post{
   display: none; 
}
    .format-gallery .post-gallery-slider .owl-controls .owl-buttons div{
   border: 2px solid #000;
}
.format-gallery .post-gallery-slider .owl-controls .owl-buttons div:before{
    color: #000;
}
.format-gallery .post-gallery-slider .owl-controls .owl-buttons .owl-prev {
    left: 20px;
    opacity: 1;
}
.format-gallery .post-gallery-slider .owl-controls .owl-buttons .owl-next {
    right: 20px;
    opacity: 1;
}

    Regards,
    Rose Tyler.

    #136092 Copied In reply to: Webshop questions
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2016 at 10:17

    Hello,

    Please provide us with FTP credentials.

    Regards,
    Rose Tyler.

    #136087 Copied In reply to: Pictures on the website is no longer displayed.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2016 at 09:43

    Hello,

    Please, read our documentation how to use menu
    https://8theme.com/demo/docs/royal/index.html#!/primary_menu
    https://8theme.com/demo/docs/royal/index.html#!/3_one_page

    Regards,
    Rose Tyler.

    #136080 Copied In reply to: DIFFERENT MENU TYPES.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2016 at 09:33

    Hello,

    Glad to hear the problem has been resolved.
    Have a nice day.

    Regards,
    Rose Tyler.

    #136077 Copied In reply to: SINCE UPDATING BLOG IS LEFT WITH NO EXCERPT ?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2016 at 08:46

    Hello,

    Please, see screenshots http://prntscr.com/c3eswp

    Regards,
    Rose Tyler.

    #136068 Copied In reply to: Remove Out Of Stock Badge
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2016 at 08:13

    Hello,

    You can add this code in Custom CSS:

    .blog-post .wp-picture{
   display: none;
}
.blog-post h6.active {
    display: none;
}
.blog-post .entry-title {
    display: none;
}
.single-post .page-heading {
    display: none;
}

    Regards,
    Rose Tyler.

    #136062 Copied In reply to: Image and title post
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2016 at 07:55

    Hello,

    Check WooCommerce documentation to see all the available settings https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/shipping/ Or contact WooCommerce support for detailed information. Our theme does not include any additional options for shipping.

    Regards,
    Rose Tyler.

    #136060 Copied In reply to: Shipping Help!
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2016 at 07:32

    Hello,

    Changes you made in files did not affect BD but once we enabled WP debug we saw the error message that is related to your DB. Please, resolve the problem with you BD ( contact your hosting provider) then reply back about font issue.

    Regards,
    Rose Tyler.

    #136055 Copied In reply to: https stylesheet googleapis Lato font
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2016 at 07:02

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    #136047 Copied In reply to: code in post masonry grid
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2016 at 15:13

    Hello,

    On post no text. You need to write an excerpt http://prntscr.com/c33b6z.

    Regards,
    Rose Tyler.

    #135996 Copied In reply to: code in post masonry grid
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2016 at 14:00

    Hello,

    This is what I see http://prntscr.com/c32jgo, please give me full access rights to files.

    Regards,
    Rose Tyler.

    #135972 Copied In reply to: Legenda: Variable Product Images Squashed
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2016 at 13:35

    Hello,

    Please provide us with FTP credentials.

    Regards,
    Rose Tyler.

    #135962 Copied In reply to: Legenda: Variable Product Images Squashed
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2016 at 12:03

    You’re welcome!
    If you have any questions feel free to contact us.

    Regards,
    Rose Tyler.

    #135942 Copied In reply to: IE 11 issues
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2016 at 10:49

    You can add this code in Global Custom CSS

    .term-description .category-description-author .category-description-author--content {
    padding-left: 1.5rem;
}

    Regards,
    Rose Tyler.

    #135928 Copied In reply to: IE 11 issues
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2016 at 10:38

    You’re welcome!
    If you have any questions feel free to contact us.

    Regards,
    Rose Tyler.

    #135922 Copied In reply to: do not show the weight on cart…
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2016 at 10:31

    Hello,

    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    #135918 Copied In reply to: Single Portfolio Category Page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2016 at 10:16

    Hello,

    Unfortunately, there is no such option. This requires additional customization.

    Regards,
    Rose Tyler.

    #135916 Copied In reply to: Scroll Speed – One Page Navigation
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2016 at 10:04

    Hello,

    The issue has been fixed. Check site now.

    Regards,
    Rose Tyler.

    #135913 Copied In reply to: IE 11 issues
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2016 at 09:58

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    #135910 Copied In reply to: RTL Problem
  • 1 2 3 … 2,267 2,268 2,269 … 2,273 2,274 2,275
    Viewing 68,040 results - 68,011 through 68,040 (of 68,221 total)
Viewing 30 posts - 68,011 through 68,040 (of 68,221 total)
1 2 3 … 2,267 2,268 2,269 … 2,273 2,274 2,275

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