Forum Replies Created

Viewing 30 posts - 67,711 through 67,740 (of 68,231 total)
1 2 3 … 2,257 2,258 2,259 … 2,273 2,274 2,275
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2016 at 09:28

    Hello,

    If you want to make equal size for all the product images, either upload images with the same sizes or enable Hard Crop in WooCommerce-> Settings-> Product -> Display and Regenerate thumbnails after that. Also, you can try to add Custom code for image size.

    Regards,
    Rose Tyler.

    #144110 Copied In reply to: How to make all products image same size?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2016 at 09:09

    Hello,

    Try to disable third-party plugins one by one, very likely one of them caused the issue.

    Regards,
    Rose Tyler.

    #144103 Copied In reply to: What is the latest version of The Leader?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2016 at 08:05

    Hello,

    The problem is caused by 3rd-party plugin – WooMedia WooCommerce Rewards. I have disabled it and don’t see the problem anymore.

    Regards,
    Rose Tyler.

    #144089 Copied In reply to: Error on IOS devices when trying to add to cart variable product
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2016 at 07:21

    Hello,

    Please show us the link of your page where you have the problem.

    Regards,
    Rose Tyler.

    #144075 Copied In reply to: header height and widget color change
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2016 at 07:11

    Hello,

    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    #144074 Copied In reply to: How to make all products image same size?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 26, 2016 at 12:42

    Hello,

    There are no such options in our theme. You can use some 3rd-party plugins, but we don’t guarantee full compatibility with our theme. For example https://yithemes.com/themes/plugins/yith-woocommerce-product-bundles/

    Regards,
    Rose Tyler.

    #144002 Copied In reply to: Can you guys do this?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 26, 2016 at 11:58

    Hello,

    You can find it in your Custom CSS http://prntscr.com/cz4j25 and also add:

    .content-product .footer-product {
    display: block !important;
}
.quick-view-popup .product-images img, .quick-view-popup .product-images-slider img{
    width: 100%;
}

    Regards,
    Rose Tyler.

    #143997 Copied In reply to: Product zoom effect and modal box
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 26, 2016 at 11:24

    Hello,

    Unfortunately there is no such option. You can use some 3rd-party plugins, but we don’t guarantee full compatibility with our theme.
    This query requires additional customization which is beyond our basic support scope.
    If you wish you can contact our customization service https://www.8theme.com/customization-services/
    Also, you can to try enable quick view and replace this code

    .footer-product {
    display: none !important;
}

    with this one

    .quick-view-popup .product-images, .quick-view-popup .product-images-slider{
 width: 100%;
}
.quick-view-popup .product-information{
 display: none !important;
}
.wishlist-disabled .show-quickly{
 color: #fff;
}

    Regards,
    Rose Tyler.

    #143989 Copied In reply to: Product zoom effect and modal box
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 26, 2016 at 10:36

    Hello,

    The credentials are incorrect. Please check them.
    If you mean zoom effect, unfortunately, it can’t be made for products on Shop page.

    Regards,
    Rose Tyler.

    #143982 Copied In reply to: Product zoom effect and modal box
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 26, 2016 at 07:34

    Hello,

    Sorry for a delay.
    I’ve checked your site on iPad and don’t see any issues. Have you resolved the issue?
    If you still have the problem try to disable third-party plugins one by one, very likely one of them caused issue.

    Regards,
    Rose Tyler.

    #143942 Copied In reply to: Duplicate User Profile in Myaccount->Addresses
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 26, 2016 at 07:12

    Hello,

    Your images have different original sizes.
    You should upload them with similar dimensions, then edit Woocommerce settings > Products > Display and add the correct size of the thumbnail image. Use hard crop if you want to crop images. Then regenerate thumbnails.

    Regards,
    Rose Tyler.

    #143940 Copied In reply to: Product Gallery Photo Size
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2016 at 12:49

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    #143871 Copied In reply to: HELP! Categories and products not working
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2016 at 12:45

    Hello,

    Categories – fixed. Please check it now.
    Could you please clarify with more details about products and show us screenshot?

    Regards,
    Rose Tyler.

    #143865 Copied In reply to: HELP! Categories and products not working
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2016 at 12:12

    Hello,

    Fixed. Please check it now.

    Regards,
    Rose Tyler.

    #143856 Copied In reply to: Product zoom effect and modal box
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2016 at 12:10

    Hello,

    WP Dashboard credentials are incorrect. Please check them.

    Regards,
    Rose Tyler.

    #143855 Copied In reply to: Duplicate User Profile in Myaccount->Addresses
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2016 at 07:18

    Hello,

    To remove the background image go to Page editor and change it using Visual Composer http://prntscr.com/cyl67p http://prntscr.com/cyl6a6

    Regards,
    Rose Tyler.

    #143802 Copied In reply to: Remove background image from paralax area
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2016 at 10:23

    Hello,

    The problem is caused by 3rd-party plugin – PixelYourSite. I have disabled it and don’t see the problem anymore.

    Regards,
    Rose Tyler.

    #143716 Copied In reply to: Search function display is broken.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2016 at 07:22

    Hello,

    We’re glad to hear that your issue was solved.
    If you have any questions feel free to contact us.

    Regards,
    Rose Tyler.

    #143659 Copied In reply to: Product in Woocommerce shop page linking to wrong product – responsive mode only
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2016 at 07:14

    Hello,

    You can translate “No products were found” in the file wp-content/themes/royal/woocommerce/loop/no-products-found.php in line 16.

    Regards,
    Rose Tyler.

    #143655 Copied In reply to: Translation
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2016 at 07:04

    Hello,

    Add this code in Custom CSS for mobile section:

    .register .button {
    background-color: #e91f6b;
}

    Regards,
    Rose Tyler.

    #143653 Copied In reply to: Register Button
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2016 at 07:02

    Hello,

    You can add this code in Custom CSS:

    .single-product .bc-type-1 {
    display: block;
}
.single-product .page-heading .title {
    display: block;
}

    Regards,
    Rose Tyler.

    #143652 Copied In reply to: Breadcrumbs
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 21, 2016 at 14:22

    Hello,

    Fixed. Please check it now.

    Regards,
    Rose Tyler.

    #143537 Copied In reply to: How can i make home page as look like in demo.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 21, 2016 at 14:07

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    #143531 Copied In reply to: How can i make home page as look like in demo.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 21, 2016 at 13:28

    Hello,

    You can add Custom Link with name Home to menu, fill in URL (url to page Home), for example, http://prntscr.com/cx34qe

    Regards,
    Rose Tyler.

    #143523 Copied In reply to: How can i make home page as look like in demo.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 21, 2016 at 13:08

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    #143517 Copied In reply to: Search Form
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 21, 2016 at 13:01

    Hello,

    You can add this code in Custom CSS:

    .search .page-description {
    display: none;
}
.search .empty-category-block h2 {
    margin-top: 20px;
}

    Regards,
    Rose Tyler.

    #143508 Copied In reply to: Search Form
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 21, 2016 at 07:33

    Hello,

    The problem is caused by 3rd-party plugin – Woocommerce Checkout Terms Conditions Popup. I have disabled it and don’t see the problem anymore.

    Regards,
    Rose Tyler.

    #143464 Copied In reply to: Duplicate User Profile in Myaccount->Addresses
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 21, 2016 at 07:28

    Hello,

    You can add this code in Custom CSS:

    .header-type-5 .header .menu-wrapper .menu > li > a {
    color: black;
}
.breadcrumbs-type-8:not(.home) .top-bar a {
    color: black !important;
}
.top-bar a, .languages li a, .top-links li.popup_link:before, .top-links li:after, .top-bar .widget_nav_menu .menu > li > a, .top-bar .widget_nav_menu .menu > li, .topbar-widget .menu-social-icons li i {
    color: black;
}
.page-heading.bc-type-8 .breadcrumbs {
    color: black;
}
.page-heading.bc-type-8 .breadcrumbs a {
    color: black;
}
.breadcrumbs-type-8 .page-heading.bc-type-8 h1.title {
    color: black !important;
}

    Regards,
    Rose Tyler.

    #143463 Copied In reply to: Page Titles, Menu, and content not appearing on some pages?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 21, 2016 at 07:08

    Hello,

    Please provide us with wp-admin access in Private Content, also you can add this code in Custom CSS:

    .vc_custom_1476850313039 {
    background: transparent;
}

    Regards,
    Rose Tyler.

    #143461 Copied In reply to: Remove background image from paralax area
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 20, 2016 at 10:59

    Hello,

    Please read here how to add custom tabs:
    https://docs.woocommerce.com/document/editing-product-data-tabs/

    Regards,
    Rose Tyler.

    #143338 Copied In reply to: Custom tabs
  • 1 2 3 … 2,257 2,258 2,259 … 2,273 2,274 2,275
    Viewing 67,740 results - 67,711 through 67,740 (of 68,231 total)
Viewing 30 posts - 67,711 through 67,740 (of 68,231 total)
1 2 3 … 2,257 2,258 2,259 … 2,273 2,274 2,275

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