No way! Internet Explorer Stoped Working

This topic has 7 replies, 3 voices, and was last updated 7 years, 5 months ago ago by Eva Kemp

  • Avatar: grupomedida
    grupomedida
    Participant
    October 11, 2016 at 22:17

    Hey guys.

    I just enable my production site and when i try to view the site with Internet Explorer shows INTERNET EXPLORER STOPPED WORKING.

    Need a fix now. I try to 3 notebooks, and 2 VMs and the same problem.

    6 Answers
    Avatar: grupomedida
    grupomedida
    Participant
    October 11, 2016 at 23:19

    PD. I try every fix in this forum, i even try to download the latest version from themeforest and still not working.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 12, 2016 at 07:41

    Hello,

    What version of Internet Explorer are you using?
    I checked your site in IE 10 and don’t see the problem. See screenshot: http://prntscr.com/cssvnm
    Please show a screenshot of the issue.

    Regards,
    Rose Tyler.

    Avatar: grupomedida
    grupomedida
    Participant
    October 12, 2016 at 15:36

    Internet Explorer 11 is CRASHING i need urgent assistance.

    Chrome OK
    EDGE OK
    Firefox OK

    Avatar: Eva
    Eva Kemp
    Support staff
    October 12, 2016 at 15:41

    Hello,

    Please provide FTP and WP admin credentials in Private Content.
    May we reupload theme files? Please confirm you have a backup.

    Regards,
    Eva Kemp.

    Avatar: grupomedida
    grupomedida
    Participant
    October 12, 2016 at 15:46

    Try in 15 minutes. Will be backed up.

    Thanks

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 12, 2016 at 18:44

    Hello,

    I’ve reuploaded theme files. Please clear browser cache and check the site.

    Regards,
    Eva Kemp.

  • Viewing 7 results - 1 through 7 (of 7 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.