I’ve added the new map on your Contact Page. It works fine http://prntscr.com/egzeqz. Please, check and delete old element.
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 7, 2017 at 08:14
Hello,
Could you please provide wp-admin access in Private Content?
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 7, 2017 at 08:08
Hello,
Could you please check if the same issue persists with default WordPress theme Storefront?
Please let us know the result and provide wp-admin access in Private Content.
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 7, 2017 at 08:04
Hello,
Unfortunately, it is not possible to use different header type on mobile only. But you can write some css code to display it well on mobile, put your code in “Custom CSS for mobile” area (Theme Options > Custom CSS).
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 7, 2017 at 07:59
Hello,
Before theme update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package. Don’t forget to create back up of your files and database before starting update process! https://youtu.be/KdWESIIPU1k
(it’s for Legenda theme but the process is the same).
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 6, 2017 at 17:02
Hello,
Go to 8Theme Options > E-Commerce > Products Page Layout > Products per page.
Regards
Rose Tyler
Support staff
March 6, 2017 at 16:59
Hello,
Go to Products > Categories > edit the category and add slider shortcode in the category description, for example [rev_slider alias="slider name"]
Sorry for a delay.
I have checked your site and don’t see problem with content load.
Is your issue solved?
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 6, 2017 at 16:35
Hello,
I’ve changed Single Product Image size http://prntscr.com/egpuuo, you need to regenerate thumbnails.
Also, it isn’t the bug, you can see the same on our demo template.
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 6, 2017 at 16:10
Hello,
We’re glad to hear that your issue was solved.
Have a nice day!
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 6, 2017 at 16:09
Hello,
Sorry for a delay.
Please provide FTP credentials in Private Content, also, specify the path to your wp installation where this theme is installed.
Please, update the theme to the latest version 2.9.
Also, try to disable all 3rd-party plugins and check after that.
In the case it won’t work, please, provide FTP access in Private Content area.
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 6, 2017 at 15:19
Hello,
You can add this code in Custom css:
.menu .nav-sublist-dropdown ul {
background-color: blue;
}
.menu .nav-sublist-dropdown ul a {
color: white !important;
}
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 6, 2017 at 15:16
Hello,
Go to Appearance->Widgets and add Text widget in Left side top bar area or Right side top bar area.
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 6, 2017 at 15:10
Hello,
I’ve changed “Use custom footer for this page” to Default and Footer Background Color in Theme Options. Please, check it now.
Could you please provide wp-admin and FTP access in Private Content so we could check it?
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 6, 2017 at 13:30
Hello,
Have you edited original theme files?
Could you please provide wp-admin and FTP access in Private Content so we could check it?
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 6, 2017 at 13:21
Hello,
Thank you for your report. We’ll fix it in theme update.
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 6, 2017 at 13:19
Hello,
We’ve sent updated files to your email address. Please check it. Extract the archive and upload the files to the folder wp-content/themes/woopress/woocommerce/checkout.
You can edit this page and select Sidebar Position > Without Sidebar.
Regards,
Rose Tyler.
Rose Tyler
Support staff
March 6, 2017 at 12:42
Hello,
I’ve changed localization in Settings > General > Site Language.
Also, I checked your translation files and turned out that they were not relevant and did not contain the translation. I generated a new royal-nl_NL.mo and royal-nl_NL.po and placed them in wp-content/languages/themes.
You can translate theme use Loco Translate http://prntscr.com/egmwme. Please, check it.
