Product Variation Error - by Sandra - on WordPress WooCommerce support

This topic has 3 replies, 2 voices, and was last updated 7 years, 1 months ago ago by Rose Tyler

  • Avatar: Sandra
    Sandra
    Participant
    March 2, 2017 at 11:26

    Hi
    I have a handful of products with variations on this page: https://glitterhaven.com.au/product-category/bulk-glitter/

    Problem is, it doesn’t matter which variation you select, it will always put the 100g in the cart.

    I have disabled all the plugins and it still happening.
    I have changed the theme back to Twenty Fifteen and it started working correctly.

    Plus in disabling everything I now have a fatal error with Ultimate Add Ons for Visual composer.

    Login details below.
    Please help.
    Thanks
    Sandra

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: Sandra
    Sandra
    Participant
    March 2, 2017 at 12:01

    Quick update: I was able to fix the fatal error with Ultimate add ons for visual composer, but the variations error still persists.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2017 at 14:54

    Hello,

    The problem persists only with your child theme. If you activate parent theme you’ll see the Add to cart is working fine. Please check it. So you need to check the customizations you’ve made in child theme files.

    Regards,
    Rose Tyler.

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