Forum Replies Created

Viewing 30 posts - 66,181 through 66,210 (of 68,220 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 22, 2017 at 14:07

    Hello,

    Please provide wp-admin and FTP access in Private Content.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 22, 2017 at 13:57

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 22, 2017 at 13:56

    Hello,

    We’re glad to hear that your issue was solved.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 22, 2017 at 13:55

    Hello,

    Please provide screenshot for better understanding.
    You can add brands to menu, go to Appearance > Menus > Screen Options http://prntscr.com/en2qri http://prntscr.com/en2r3l

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 22, 2017 at 13:45

    Hello,

    Please, check it now.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 22, 2017 at 12:07

    Hello,

    You need to add Custom font http://www.wpbeginner.com/wp-themes/how-to-add-custom-fonts-in-wordpress/ http://prntscr.com/en1gp9 and write font family to element http://prntscr.com/en1gvq

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 22, 2017 at 12:00

    Hello,

    Try to add this code in Global Custom CSS:

    .fixed-header .menu-main-container:first-child {
        display: none;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 22, 2017 at 11:57

    Hello,

    As I see, on example site used tabs element and on your site you can add tab widget and then use css or widget options to set needed font options http://prntscr.com/en1cth

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 22, 2017 at 11:49

    Hello,

    Please read about one page menu https://8theme.com/demo/docs/royal/index.html#!/3_one_page and then use widget to display the menu on home page. Let me know about result and I will give you css code to great hover effect.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 22, 2017 at 11:29

    Hello,

    You can add this code in Custom css http://prntscr.com/en11dd:

    .navbar {
        padding: 0;
    }
    .header-type-3 .header .menu > li > a {
        padding-bottom: 10px;
    }

    Also, see screenshot http://prntscr.com/en113w

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 22, 2017 at 11:24

    Hello,

    Sorry for the delay in answering.
    Go to Dashboard->Theme Options->Typography-> http://prntscr.com/en0zwm

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 22, 2017 at 11:20

    Hello,

    The wp-admin credentials are incorrect. Please check them.
    Please change this code

    .single-product .email-link {
        display: none !important;
    }

    to

    .single-product .single_add_to_cart_button {
        margin-right: 50%;
    }

    http://prntscr.com/en0y75
    Also, clarify with more details what exactly you mean about different numbers and show us screenshots? Please check if the problem persists with default Woocommerce theme Storefront, install it in Appearance > Themes and activate.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 22, 2017 at 11:04

    Hello,

    It because our typography options fonts was included in function in theme-functions.php file, you can check it.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 22, 2017 at 10:57

    Hello,

    Could you please clarify with more details what exactly you mean http://prntscr.com/en0pd4 and show us screenshots?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 22, 2017 at 10:53

    Hello,

    Sorry, but there is no such option in our theme and can be done only through the additional customisation that is out of our support scope.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 22, 2017 at 10:33

    Hello,

    So, is the issue solved?
    The wp-admin credentials are incorrect. Please check them.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 22, 2017 at 10:29

    Hello,

    Try to change your code to:

    .header-type-2.slider-overlap .top-bar, .header-type-2.slider-overlap .header {
        background-color: rgba(255, 255, 255, 0.69);
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 22, 2017 at 10:21

    Hello,

    We’re glad to hear that your issue was solved.
    Thank you for the notice.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2017 at 17:05

    Hello,

    We can’t access WP Dashboard. What is the correct url for wp-admin panel? Could you, please enable debug mode and check if you have any warnings and notices?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2017 at 16:57

    Hello,

    Please check if the problem persists with default Woocommerce theme Storefront, install it in Appearance > Themes and activate.
    Try to disable all 3-rd party plugins and then check.
    Let us know the result.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2017 at 16:44

    Hello,

    Try to change your code to

    ul.one li {
        list-style-type: circle;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2017 at 16:40

    Hello,

    I’m getting error “ERROR: Invalid username.”
    Please check the credentials.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2017 at 16:35

    Hello,

    I’ve disabled JCH Optimize Pro plugin. Please check your image now http://prntscr.com/empkfp.
    Please try to increse the Single Product Image size http://prntscr.com/emplnx http://prntscr.com/empm0d (WooCommerce->Settings->Products->Display) then regenerate thumbnails.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2017 at 16:25

    Hello,

    We need access to your FTP. If you don’t know FTP login details ask your hosting provider support.
    Please, also read this article https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ and place these translation files into the languages /wp-content/languages/themes/folder.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2017 at 16:15

    Hello,

    Yes, it is allowed.
    Feel free to ask if you have any questions.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2017 at 16:10

    Hello,

    You’re welcome!
    Have a nice day!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2017 at 16:03

    Hello,

    1. Please read this article http://mekshq.com/limit-number-of-tags-in-wordpress-tag-cloud-widget/ and add the code in function.php file of your child theme.
    2. Please update required plugin to the last versions and try to disable 3-rd party plugins, then check widget of product categories.

    Thank you.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2017 at 15:39

    Hello,

    You can add this code in Custom css to display it like http://prntscr.com/emou90

    .single-product .yith-wcwl-add-to-wishlist.add-to-wishlist-24681 {
        width: 100%;
        margin-left: 2%;
        margin-top: 10px;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2017 at 15:32

    Hello,

    Please read this article http://www.wpbeginner.com/wp-themes/how-to-add-custom-fonts-in-wordpress/

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2017 at 15:24

    Hello,

    Try to use another browser to login. Please check your computer a virus scan.

    Regards,
    Rose Tyler.

  • 1 2 3 2,206 2,207 2,208 2,272 2,273 2,274
    Viewing 66,210 results - 66,181 through 66,210 (of 68,220 total)
Viewing 30 posts - 66,181 through 66,210 (of 68,220 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.