Forum Replies Created

Viewing 30 posts - 65,671 through 65,700 (of 68,220 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 14:59

    Hello,

    You can add this code in Theme Options > Custom css:

    .wcppec-checkout-buttons {
        overflow: visible;
    }

    http://prnt.sc/evjyuv
    or http://prnt.sc/evk4lr

    .wcppec-checkout-buttons {
        overflow: visible;
    }
    .wcppec-checkout-buttons__separator{
        display:none;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 14:43

    Hello,

    You can add this code in Custom css for mobile:

    .mobile-nav-heading.close-mobile-nav {
        color: white;
    }
    .mobile-nav li a {
        color: white;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 14:39

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 14:38

    Hello,

    Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if this problem persists when default theme is activated.
    Try to disable 3-rd party plugins and update Visual Composer plugin https://www.8theme.com/download-plugins/page/2/. Then check.
    Let us know the result.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 14:33

    Hello,

    Feel free to ask if you need any other help.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 14:20

    Hello,

    Please, provide wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 14:16

    Hello,

    You can replace old plugin files to new, use FTP or cPanel.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 14:10

    Hello,

    Your last question is a bit unclear. Could you please clarify us with more details?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 14:04

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 14:03

    Hello,

    To change “Select Options’” you may edit wp-content/plugins/woocommerce/includes/class-wc-product-variable.php file (line number 42).

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 13:55

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 13:45

    Hello,

    Try to disable 3-rd party plugins and update Visual Composer plugin https://www.8theme.com/download-plugins/page/2/. Then check.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 13:33

    Hello,

    I’ve checked it in Firefox and seems it works fine there also.
    Try to clear browser cache and make sure that you are using the last Firefox version.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 13:27

    Hello,

    Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if this problem persists when default theme is activated.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 13:25

    Hello,

    To hide it on all pages you can use this code in Custom css for mobile:

    .sidebar {
        display: none !important;
    }

    if only for checkout and categories pages:

    .woocommerce-checkout .sidebar, .tax-product_cat .sidebar{
         display: none;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 13:20

    Hello,

    Please, add this code in Custom css for mobile:

    .home .header-wrapper {
       padding-bottom: 40px;
    }
    .home .divider {
        margin: 10px;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 13:12

    Hello,

    I’ve checked it and saw the same situation with official WooCommerce theme – Storefront. We’ll be able to help you only in case problem appears with our theme only and works fine with Storefront.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 13:02

    Hello,

    Please, add this code in Custom css:

    .step-title:after {
        display: none;
    }
    .woocommerce-checkout .shop_table .shipping th {
        width: 20%;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 12:55

    Hello,

    In this case, provide wp-admin and FTP access, please.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 12:54

    Hello,

    Yes, try to change the value to what you need and then check.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 12:52

    Hello,

    You’re welcome!
    The problem was related to php version, so we changed one of the function conditions.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 12:44

    Hello,

    Also, you can use this code:

    .payment_box p label {
        padding-left: 0;
        margin-top:10px;
    }

    To this http://prntscr.com/evibq8 add
    width: 100%;
    http://prntscr.com/eviby3 +
    margin-bottom: 15px;
    and

    #payment label {
        padding-left: 0;
    }

    This one you can add in Custom css for mobile, to hide sidebar on this page:

    .woocommerce-checkout .sidebar {
        display: none;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 12:25

    Hello,

    Please see screenshots http://prntscr.com/evi4ce http://prntscr.com/evi523

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 11:16

    Hello,

    You can change this code to:

    .home .products-grid .product {
        width: 50% !important;
    }

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 11:08

    Hello,

    As I see, you didn’t change file: on your site – http://prnt.sc/evh2g5 and need to be http://prnt.sc/evh2zz. Please, replace etheme.js file in js folder, use FTP.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 10:59

    Hello,

    Go to Settings > Permalinks and click “Save” button.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 10:54

    Hello,

    I’ve checked it https://gyazo.com/62c48b632e02559c4777069932691d75
    Is your problem solved?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 10:45

    Hello,

    Fixed. Please check it now.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 10:41

    Hello,

    You’re welcome!
    You need to delete this custom code http://prntscr.com/evgwyz

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2017 at 10:29

    Hello,

    Sorry, but we don’t have such feature for the category page.
    It requires additional customization in files which is beyond our basic support scope.

    Regards,
    Rose Tyler.

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    Viewing 65,700 results - 65,671 through 65,700 (of 68,220 total)
Viewing 30 posts - 65,671 through 65,700 (of 68,220 total)
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