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Billing is a required field and shipping is a required field bug

This topic has 2 replies, 2 voices, and was last updated 6 years, 8 months ago ago by Rose Tyler

ashridhar

Participant

August 2, 2017 at 13:42

Hi there,

I have been having this issue for the last 2 weeks. In the checkout page, I am getting the bug “Billing is a required field” (& ship to a different address is unchecked) inspite of filling out all details. When the ship to is a different address is checked, then the error messages shown are “Billing is a required field” and “Shipping is a required field”

Note, I did not make any plugin updates or anything and this seems to have cropped out suddenly out of the blue. I tried to disable other plugins and try, but the issue persists. Can you please help urgently? Website link and the video of the bugs I am facing are under the private content space.

Please, contact administrator
for this information.

#169255 Copied Theme version: 3.0.3 WooCommerce version: 2.6.14

1 Answer

Rose Tyler

Support staff

August 3, 2017 at 09:35

Hello,

Please update theme
https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade (Theme Upgrade)
https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade (Requirements for Legenda)
https://youtu.be/KdWESIIPU1k
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/legenda/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update woocommerce and all required plugins https://www.8theme.com/download-plugins/.

Regards

#169320 Copied
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