Hi @Bumaa,

You’re welcome!

Please find the information regarding the theme updates at the following link: https://xstore.8theme.com/update-history/

We strongly recommend updating the theme initially, followed by updates to the core plugin and other plugins.

Please be assured that we have not updated the theme on your site without your request.

If all modifications to the theme files were correctly implemented through the child theme on your end, you will not lose any changes after updating the parent theme.

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

Please read our documentation – https://www.8theme.com/documentation/xstore/xstore-features/learn-how-to-set-up-the-photo-reviews-feature-in-the-booster-sales-section-of-xstore/

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

It is a sidebar. Please go to Theme Options > Blog > Blog layout > Show Sidebar Only On Blog Page > On, or Sidebar Position > Without.

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello Ankit Khandelwal,

Thank you for reaching out to us with your concern.

We’ve checked and all content is visible on the frontend – https://prnt.sc/FPinSfOFvCWu and backend https://prnt.sc/TxdIXIF3c1Cm-

Best Regards,
8Theme’s Team

Dear Bagwani,

2) We recommend upgrading PHP to version 8.0 or 8.1, as the issue might be related to the current PHP version.

Best Regards,
8Theme’s Team

Hello Bagwani,

To achieve the desired result you need to edit the settings of the element, for example – https://prnt.sc/sQmW2NQ9y8W9

Best Regards,
8Theme’s Team

Hello EB Collection,

We appreciate your prompt response.

We would like to inform you that the functionality you referred to is not available by default in WooCommerce or our theme.
To proceed with this customization, you might need to use additional plugins (contact woocommerce to get suggestions https://wordpress.org/support/plugin/woocommerce/) or some custom coding depending on your specific requirements and current setup.
Should you require personalized customization services, we kindly invite you to submit a request via our customization panel at the following link: https://www.8theme.com/account/#etheme_customization_panel . This will enable you to engage directly with our team of technicians. Please be advised that customization services will incur additional charges, the exact amount of which will be communicated following a detailed review of your request.

Best Regards,
8Theme’s Team

Hello Daniel Partadzhiev,

Thank you for reaching out to us.

We’ve changed the email for your account at your request.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us with your query.

Colors should be changed one by one in settings of elements and via Theme Options > Styling.

Do you use WPBakery or Elementor page editor?

Best Regards,
8Theme’s Team

Hello EB Collection,

Thank you for reaching out to us.

We have reviewed your website and did not observe any issues. Could you please inform us which browser you are using? Additionally, ensure that you are on the latest version of the browser.

Since the problem persists on your end, we kindly ask you to perform the following test:
disable all third-party plugins that are not included with XStore
(https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issues.

Best Regards,
8Theme’s Team

Hello Bagwani,

We apologize for the delay in responding to your inquiry. We would like to inform you that our technical team will be able to continue working on your issue after the weekend. We appreciate your understanding and patience in this matter.

Best Regards,
8Theme’s Team

Hello Anoop,

Thank you for reaching out to us with your query.

We are pleased to inform you that we have successfully imported the demo content onto your site. Kindly review the updates at your convenience and do not hesitate to inform us if you require any additional assistance.

Best Regards,
8Theme’s Team

Hello Anoop,

Thank you for reaching out to us with your query.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello Salman,

https://prnt.sc/iw99e5TXnSme >
1/ We have reviewed your concerns regarding the image sizes on your website. Currently, the images do not appear to be displayed in a smaller size. However, if you wish to adjust the settings, please navigate to Theme Options > WooCommerce > Single Product > Layout, where you can edit all settings to achieve the desired result.

Alternatively, you may consider enabling the Single Product Builder https://prnt.sc/ZXBSCB-Iq2ix , which allows you to construct the layout from scratch.

2/ You need to enable this button via Theme Options (Theme Options > WooCommerce > Single product page > Layout). Please follow our instructions.

3/ Appearance > Widgets > Single product page sidebar > here are all available settings https://prnt.sc/qUKt40JYlJI_

https://prnt.sc/USEZBufNUy_0 – please go to Static blocks > edit https://prnt.sc/qH6iJbrbzami , the menu can be edited via Theme Options > Menus.
For more detailed guidance on enabling product categories for menus, please refer to our documentation: https://www.8theme.com/documentation/docs/how-to-enable-product-categories-for-menus/

Warm Regards,
The 8Theme Team

Hello cocofu,

Thank you for getting in touch with us.

To change the logo image, please navigate to XStore Builders, then proceed to ‘Header via Elementor’, and access the ‘Logo element settings’.

Best Regards,
8Theme’s Team