Hello, @dkeijser,

As I see you have the following error in console ‘Failed to load resource: the server responded with a status of 500 (Internal Server Error)’.

You need to contact your hosting provider support regarding this issue as it’s related to server configuration.

Regards

You may activate all necessary plugins and check.

Regards

Please clear all cache on server, site, browser, because I provided gif of Chrome browser, also make sure that you use a new version of the browser.

Regards

Hello,

Do you use a child theme? Try to activate parent theme and to disable 3-rd party plugins and then check.
Let me know the result.

Regards

Please check if the same issue persists with default Woocommerce theme Storefront.
Did you try to disable 3-rd party plugins and then check product page?
Please provide wp-admin access in Private Content.

Regards

Hello,

Do you face any problem in work of your site or only have outdated files notice? We do not have critical errors in work of current theme version with WC 3.1.1 v, so you may simply ignore this message until theme update.
You may downgrade WC version https://en-gb.wordpress.org/plugins/woocommerce/advanced/ (PREVIOUS VERSIONS). Create backup of your files, database and theme options (Theme Options > Import/Export > Options > Export Options) to be able to restore the site to previous state if something goes wrong.

Regards

Hello,

You need to update theme and woocommerce http://prntscr.com/g9ipc7
contact your hosting provider support and ask them to increase the following PHP settings:
– post_max_size to 64M;
– upload_max_filesize to 64M;
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
Also, update all required plugins: https://www.8theme.com/download-plugins/.
Note we don’t guarantee full compatibility of 3rd-party plugins with the theme, but your problem may be solved with the latest theme version.

Regards

Hello,

I’ve sent your request to our developers.

Regards

Hello,

Please update theme http://prntscr.com/g9i6rl and all required plugins https://www.8theme.com/download-plugins/
Please follow the documentation https://www.8theme.com/demo/docs/classico/#theme_installation_and_upgrade
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/classico/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.
https://youtu.be/KdWESIIPU1k
(it’s for Legenda theme but the process is the same).

Regards

You’re welcome!

Regards

Hello,

Unfortunately, I can suggest you only the same – https://www.8theme.com/topic/custom-tab-position/
Your query requires additional customization which is beyond our basic support scope. If you need help with additional customization contact WP-Kraken team.

Regards

You’re welcome!

Regards

Hello, @langhedev,

You’re welcome!

Regards

You’re welcome!
We have contacted the plugin author, hope they fix it.
You may also report such issue in comment section https://codecanyon.net/item/wordpress-live-chat-plugin/3952877/comments

Regards

Hello, @triplestrength,

Please add this code in Theme Options > Custom css:

.menu-wrapper .menu > li:hover .nav-sublist-dropdown {
    top: 50px !important;
}

Regards