Make popup label clickable & Checkout Page not showing totals from cart

This topic has 8 replies, 3 voices, and was last updated 6 years, 6 months ago ago by Rose Tyler

  • Avatar: AmanziDigital
    AmanziDigital
    Participant
    September 27, 2017 at 09:30

    Hi Support,

    I am hoping you can help me with the following problems on my site.

    1. Make popup label clickable

    When adding a product to the cart, a label pops up saying

    “Product added. Please check your cart”

    Is there a way to make this clickable to the cart. I feel that customers should be able to checkout straight away after adding a product by giving them an option. Please advise what we can do here.

    2. Checkout Page not showing totals from cart

    when viewing the cart you are able to see the totals for all of the products. However, when you go to the checkout page the totals are missing. Is there a way to pull these over?

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 27, 2017 at 10:11

    Hello,

    1) We’ll improve it in next theme update. If you want to change it now, provide me FTP access to your site.
    2) I can’t check your site because password to your Dashboard is incorrect. Checkout has Totals http://prntscr.com/gq8y2h So, explain me in more details, please, and provide correct access to your site to check it.

    Regards

    Avatar: AmanziDigital
    AmanziDigital
    Participant
    September 28, 2017 at 15:03

    Hi,

    1. I turned off AJAX add to cart for simple products in the xstore themes which have done the job.

    2. Not seeing the product on my end. Please see screenshot attached. I have provided a new password in the Private content.

    Thanks

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 28, 2017 at 15:52

    Hello,

    Products are there http://prntscr.com/gqspsg but you changed the the font-size http://prntscr.com/gqssnf and it makes them very very small.

    Regards

    Avatar: AmanziDigital
    AmanziDigital
    Participant
    September 29, 2017 at 08:59

    Thanks for helping me with this. What I silly bug, should have picked that one up on my end so apologies on that. I am experiencing another issue that I am hoping you can help with. We are using the Home Paralax demo for the home page

    https://www.8theme.com/demo/xstore/home-presentation/?preset=header6

    http://www.dishydesigns.co.za/

    The image blocks have a gap between them on our version when viewing on a windows computer using chrome. The DEMO however, looks fine. Please advise how we can fix this.

    See image in link below

    https://screencast.com/t/yOF4AnnR

    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 29, 2017 at 09:21

    Hello,

    I’ve checked the page in Chrome http://prntscr.com/gr31po
    Is your problem solved?

    Regards

    Avatar: AmanziDigital
    AmanziDigital
    Participant
    September 29, 2017 at 10:06

    What browser and operating system are you using?

    When checking on Chrome ios, the issue is not there.

    However, the issue is there when checking on a computer.

    Task logged at:
    http://www.dishydesigns.co.za/
    Operating System: Windows
    Browser: Chrome 61.0.3163.100
    Resolution: 1600 x 900 px
    Browser Window: 1563 x 767 px
    Color Depth: 24 bit

    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 29, 2017 at 10:41

    Hello,

    You need to upload images with biggest dimensions http://prntscr.com/gr3xdp or change http://prntscr.com/gr3xmo (but http://prntscr.com/gr3xrd).

    Regards

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