Hello,

Please see screenshot http://prntscr.com/gsmxza and Theme Options > General > Header Settings
http://prntscr.com/gsmyn9 and http://prntscr.com/gsmyvq

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Is your problem solved? http://prntscr.com/gsmu20

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Yes, also you may provide me wp-admin access in Private Content and I will help you recreate the page.

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Hello,

Please add this code in custom.css:

.products-grid .product {
    margin-bottom: 20px;
}

How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.

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Hello,

You may add this code in Custom css for this page:

@media only screen and (max-width: 768px){
.vc_grid-item.vc_clearfix.vc_col-sm-4.vc_visible-item {
    width: 33.33%;
    display: inline-block !important;
}
}

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We’ve checked this problem with a default theme, and the problem persists. Unfortunately, we are able to help only in case problem related to our theme options or functionality and files.

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Hello,

Sorry for the delay. I enabled debug mode on your site and saw errors that relate to WordPress, your current theme version is not compatible with latest WordPress version, so you need update theme to the latest version. If after that, the problem won’t be solved, provide server error log so we could check your problem more deeply.

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Please provide wp-admin access in Private Content.

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Please read http://www.wpbeginner.com/plugins/how-to-turn-off-or-disable-comments-in-wordpress-pages/
I’ve checked on iPhone 6 and do not see the problem – http://prntscr.com/gsbc67

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You’re welcome!
Please find and check
$this.find('>li').first().find('> .open-this').removeClass( 'fa-angle-down' ).addClass('fa-angle-down').parent().addClass('opened').find('> ul.children').show(); line in your etheme.js file, because after theme update you will be need to repeat changes.

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If you made backup, you are able to restore your site to previous state.

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Hello, @frogsandbears,

The latest theme version is 3.1.
http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050, log in with your Envato account credentials and free download the latest version in Downloads section.
https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.

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In case, the problem relates to WPML, you need contact their support because we provide support for issues related strictly to our theme.

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Hello,

Sorry for the delay.
Could you please provide screenshots for better understanding?

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You’re welcome!

Regards