Hello,

Unfortunately, I can’t log in. Please check.
Please, make sure you have checked all the server requirements before the installation https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

Regards

Hello,

To change Newsletter go to Theme Options > E-Commerce > Promo Popup, there you may see shortcode [block id="4632"] where id is your static block id.
https://www.8theme.com/documentation/xstore/support/static-blocks/

Regards

Hello,

Soon will be available a new theme version, very likely after theme update, your problem should be solved.

Regards

One of your 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) creates the problem. Please, try to disable all 3-rd party plugins and then check.

You are right it works, but in admin panel, you may see http://prntscr.com/gwhj60, to solve this simply update the theme when the new update will be available.

Regards

Hello,

Seems you updated woocommerce plugin to latest version, so please also update theme to 4.9 version http://prntscr.com/gwhas0.

Regards

Hello,

Please check your Home page now.

Regards

As I see you updated WooCommerce to the latest version but current theme version is not compatible with WC 3.2.0, a new theme update will be released within 2-3 days, so don’t forget to update theme.

(Please follow instructions and update theme via FTP
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.
Also, update all required plugins: https://www.8theme.com/download-plugins/ http://prntscr.com/gtwfrk)

When I disabled all 3rd-party plugins, VC page editor got working without any errors in console https://prnt.sc/gwgqok Now I’ve activated them back. You can deactivate them one by one to find the needed plugin.
Sorry, but we don’t provide support for 3rd-party plugins.
I do not see slider on your page the first row of the page contains images, as you may see on previous screenshot. If you want to show slider on home page, simply create one https://www.themepunch.com/revslider-doc/slider-revolution-documentation/ and set on page using VC element http://prntscr.com/gwgtjb.

Regards

Hello,

1. All available breadcrumbs settings you may find in Theme Options > General > Breadcrumbs. If you want to use different breadcrumbs images for some pages instead of the image that were selected in Theme Options then go to Pages > edit page > upload featured image for your page and it will appear in breadcrumbs.
Also, every page has its own breadcrumbs settings, edit page and scroll down to 8theme – Layout settings > http://prntscr.com/gwfdca
3. Please try to add this code in Theme Options > Styling > Custom css:

.mobile-menu-wrapper {
    background-color: black;
}
.mobile-menu-wrapper .menu > li > a, .mobile-menu-wrapper .mobile-sidebar-widget.etheme_widget_socials a {
    color: white !important;
}

4. You may change header background http://prntscr.com/gwfg2f
5. This relates to Breadcrumbs settings in Theme Options.

Regards

You’re welcome!

Regards

Hello,

You’re welcome!
I see that you already updated woocommerce plugin to latest version, so please wait for next theme update that will be released today to fix this issue, the new theme version will be compatible with WC 3.2.0.

Regards

Hello, @mazajnet,

I’ve enabled Search by products option https://prnt.sc/gt1ix6
Please check search results now http://prntscr.com/gwezjr.

Regards

Hello,

Sorry, but we don’t provide support for 3rd-party plugins.

Regards

In this case, I would recommend you update theme http://prntscr.com/gwej6a
soon will be released new theme version that should be compatible with the latest woocommerce version and there this problem will be solved.
https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/

Regards

1. Please see these screenshots http://prntscr.com/gweeab > http://prntscr.com/gweef3
2. On our demo, you may see simple examples of images that you need to change to own images.

Regards

Hello,

You may use custom css code, for example, try to add this code in Theme Options > Styling > Custom css:

.home .banner .banner-subtitle:after {
    content: '';
    display: block;
    height: 3px;
    background: black;
    position: absolute;
    left: 15px;
    top: 45%;
    width: 0;
    -webkit-transition: all 0.5s ease;
    -moz-transition: all 0.5s ease;
    -o-transition: all 0.5s ease;
    transition: all 0.5s ease;
}
.home .banner:hover .banner-subtitle:after {
    width: 34%;
}

https://gyazo.com/374db904f98131cb84cf7548af7a5a16

Regards