Our developers already gave me a solution, please provide FTP access, because previous one is incorrect, and I will fix the problem.
Regards
Our developers already gave me a solution, please provide FTP access, because previous one is incorrect, and I will fix the problem.
Regards
Hello,
Sorry for the delay and inconvenience. I’ve checked our list of tasks, the problem is planned to be solved in 3.4 theme version.
Regards
Hello,
Please add this code in Theme Options > Styling > Custom css:
.header-color-dark .menu-wrapper .menu > li.current-menu-item > a:after {
background-color: #657891;
}
.header-color-dark .menu-wrapper .menu > li.current-menu-item > a {
color: #657891;
}
::selection {
background: #B0C4DE;
}
Regards
Hello,
Please try to activate theme now.
Regards
Hello,
You’re welcome!
Regards
Hello,
Thank you for the notice, seems it is our bug. It will be fixed in next theme update that will be available soon.
Feel free to ask if you have any other questions.
Regards
Hello,
Problems relate to outdated files and should be fixed after update theme to latest version, 4.9 version fully compatible with latest woocommerce version. Please update theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
Don’t forget to create backup of your files and database before starting update process.
Regards
Hello,
I am glad that you sorted out.
Feel free to ask if you have any other questions.
Regards
Hello,
The theme is 100% clean.
To solve the problem, please update theme to latest version that fully compatible with latest woocommerce version.
Regard
Hello,
I am glad that you sorted out.
You’re welcome!
Regards
Hello,
Please provide link to your site and wp-admin access in Private Content. I will be glad to help you.
Regards
Hello,
Please provide link to your site and wp-admin access in Private Content.
Regards
Hello,
Please check now.
Regards
Hello,
It is also requested additional customization in files. Customizations are not covered under our Support Policy.
Regards
Hello,
Please Contact your hosting provider support and ask them to increase the following PHP settings:
– memory_limit to 128M;
– post_max_size to 64M;
– upload_max_filesize to 64M;
then try to install needed version.
Regards
Hello,
Please provide wp-admin and FTP access in Private Content.
Regards
Hello,
You may change logo in Theme Options > Header > Logo image and in Page Layout > Logo image for this page. If you do not want to use logo at all, you may add custom css code in Theme Options > Custom css, for example,
.header-logo {
opacity: 0;
}
Regards
Hello,
You’re welcome!
Regards
Hello,
On ThemeForest already available a new theme version 3.4 that fully compatible with latest woocommerce version. So you may update theme https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade and all required plugins https://www.8theme.com/download-plugins/ to solve your problem.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/legenda/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Regards
Hello,
Sorry for the delay.
Our developer of legenda theme said that did not face problems from your post on our test site via google webmaster tool, so I asked you checked with the default theme. If the same problem persists not only with our theme but with default theme too, it means that the problem does not depend on theme functionality. We will be able to help you only with issues related strictly to our theme or plugins that come bundled with our theme.
Regards
I can’t check your Home page, because of http://prntscr.com/gwzxi7
By the way, you need to update theme https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/
Regards
On ThemeForest you may see theme version 1.1, on your site current theme version is 1.0, so please update theme, also here latest plugin versions – http://prntscr.com/gwzu6z
Feel free to ask if you have any other questions.
Regards
Hello,
The wp-admin credentials are incorrect. Please check them.
Regards
Also, please update theme to 3.3 version https://www.8theme.com/demo/docs/royal/#!/installation_upgrade and all required plugins: https://www.8theme.com/download-plugins/ http://prntscr.com/gtwfrk
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.
Regards
Hello,
You’re welcome!
Thank you for the notice.
Regards
Hello,
Please update theme to latest version.
Also, update all required plugins: https://www.8theme.com/download-plugins/ http://prntscr.com/gtwfrk
Regards
Hello,
Fixed. Please check.
Please do not make changes in template files of parent theme. A new theme version that will be compatible with latest woocommerce version will be released within 3-4 days, until theme update, you need to ignore message about outdated files.
Also, before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.
Regards
WPBakery Page Builder is new name of Visual Composer plugin, so you may find here https://www.8theme.com/download-plugins/ latest version http://prntscr.com/gwyyj8
Regards
I am glad that you sorted out.
Regards