Forum Replies Created

Viewing 30 posts - 61,201 through 61,230 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2017 at 10:39

    Hello,

    Please go to Appearance > Install Plugins http://prntscr.com/h3t3fg

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2017 at 10:34

    Hello,

    Please try to add this code in Theme Options > Styling > Custom css:

    .price_slider_wrapper .button {
        margin-left: 0;
        margin-top: 10px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2017 at 10:24

    You’re welcome!
    You need to search “add to cart” in String Translation.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2017 at 10:15

    Hello, @richwebs,

    The smile_fonts folder is missing, so please provide FTP access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2017 at 09:44

    Hello, @MWinchoose,

    Done.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2017 at 09:44

    Hello, @irish,

    Please check now http://prntscr.com/h3se1p

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2017 at 09:39

    Hello,

    Could you please provide screenshots?
    You may use such screenshot maker as Lightshot and provide screenshot link in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2017 at 09:35

    Hello,

    You may add this code in Custom css for page http://prntscr.com/h3sabi:

    .page-content {
        padding-top: 0px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2017 at 09:32

    Hello,

    Did you make changes in a child theme?
    Don’t forget to update all required plugins https://www.8theme.com/download-plugins/ http://prntscr.com/gzbjpp

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2017 at 09:26

    Hello,

    Please provide wp-admin and FTP access in Private Content.

    Please read our documentation https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade
    Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/legenda/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

    Here you may find latest versions of required plugins – https://www.8theme.com/download-plugins/ http://prntscr.com/gzbjpp

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2017 at 09:15

    Hello,

    I want to insert the Wishlist icon into the header next to the basket and search the site. How can I do it?

    – you may add code of the link in royal/headers/header-structure-1.php file.
    We recommend you to make changes in a child theme.

    1. How to make, what would the in mobile version of “heder” worked, but in other versions (on the PC and the tablet) was “Enable header overlap”?

    – try to add this code in Theme Options > Custom css > Custom css for mobile:

    .header-overlap {
        position: relative;
    }
    

    2. The image is cropped in the Slider Revolution Slider. Below indicated “Save parameters”, but this does not give an effect. Changed the resolution of the image – the quality fell, the problem did not disappear.

    – please refer slider documentation https://www.themepunch.com/revslider-doc/slider-revolution-documentation/

    1. You may add this code in Theme Options > Custom css:

    .single-product .product_meta {
        display: none;
    }
    .single-product .product-information .menu-social-icons {
        margin-top: 15px;
    }

    2.

    .tabs .tab-content h2 {
        display: none;
    }

    3.

    .back-history {
        display: none;
    }

    4. Please read this article https://docs.woocommerce.com/document/fixing-blurry-product-images/
    Don’t forget Regenerate thumbnails after changes in WooCommerce-> Settings-> Product -> Display https://wordpress.org/plugins/regenerate-thumbnails/.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2017 at 08:58

    Hello, @richwebs,

    As I said before, you need to solve the problem that relates to wp-content/uploads/smile_fonts/Defaults/Defaults.css.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2017 at 08:44

    Hello,

    Please provide correct wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2017 at 08:41

    Hello,

    You may change Location of upsell products in Theme Options > Single Product Page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2017 at 08:28

    Hello,

    Please, make sure you have checked all the server requirements before the installation – http://prntscr.com/h3rkc5
    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2017 at 08:25

    Hello,

    Sorry for the delay.
    The brands filter created by 3-rd party plugin, so you need to contact plugin author to solve the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2017 at 08:21

    Hello,

    You may create Prefooter static block http://prntscr.com/h3ri5j and set it in Appearance > Prefooter widget area.
    Feel free to ask if you have any questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2017 at 08:15

    Hello,

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2017 at 08:13

    Hello,

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2017 at 08:09

    Hello,

    You may add Text widget with the link in Right side top bar area in Appearance > Widgets.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 16:16

    My account page is default page from woocommerce plugin, but as I see you do not use woocommerce, so there is no sign in link and account page on your site, in this case, only default WordPress loginisation can be used, like http://your_site_link/wp-login

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 15:53

    Hello,

    Did you make changes in template files? Could you please provide wp-admin access in Private Content?

    Please read doc https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (the same for royal theme) and use Loco Translate plugin to translate the theme.
    Feel free to ask if you have any questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 15:13

    Please provide also link to your site and explain the problem with the filter in details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 14:49

    Hello,

    Please provide wp-admin access in Private Content and explain your problem in details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 14:24

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 14:19

    Please update XStore Core plugin https://www.8theme.com/download-plugins/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 13:40

    Please go to Theme Options > Styling > Custom css http://prntscr.com/h2pqvx

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 13:00

    Hello,

    Sorry, but it is a bit unclear for me. Please explain your problem in details with screenshots.

    Also, you use old theme version. For now, the latest theme version is 2.0 http://prntscr.com/h2p3wk. Instruction for theme update you may find here – https://www.8theme.com/reply/171485/.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 12:33

    Hello,

    Try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins), clear cache and then check.
    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 12:02

    You’re welcome!

    Regards

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    Viewing 61,230 results - 61,201 through 61,230 (of 68,187 total)
Viewing 30 posts - 61,201 through 61,230 (of 68,187 total)
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