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Filter by brands not working - by IvanRyz

This topic has 10 replies, 2 voices, and was last updated 6 years, 5 months ago ago by Rose Tyler

  • Avatar: IvanRyz
    IvanRyz
    Participant
    October 26, 2017 at 21:06

    filter by brands not working/ i use woof filter.

    #176198 Copied
    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 07:36

    Hello,

    What version of theme do you use?
    Could you please provide wp-admin access in Private Content?

    Regards

    #176207 Copied
    Avatar: IvanRyz
    IvanRyz
    Participant
    October 27, 2017 at 14:44

    Theme version 1.9

    #176260 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 14:49

    Hello,

    Please provide wp-admin access in Private Content and explain your problem in details.

    Regards

    #176261 Copied
    Avatar: IvanRyz
    IvanRyz
    Participant
    October 27, 2017 at 15:03

    Theme has been updated to 2.0

    Please, contact administrator
    for this information.
    #176262 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2017 at 15:13

    Please provide also link to your site and explain the problem with the filter in details.

    Regards

    #176263 Copied
    Avatar: IvanRyz
    IvanRyz
    Participant
    October 27, 2017 at 15:16

    http://prideon.ru/brand/gant/ – problem link
    http://prideon.ru/product-category/woman/platya-i-sarafany/

    #176264 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2017 at 08:25

    Hello,

    Sorry for the delay.
    The brands filter created by 3-rd party plugin, so you need to contact plugin author to solve the problem.

    Regards

    #176332 Copied
    Avatar: IvanRyz
    IvanRyz
    Participant
    November 3, 2017 at 01:24

    Thanks!

    #176704 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 3, 2017 at 08:51

    You’re welcome!

    Regards

    #176714 Copied
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The issue related to '‘filter by brands not working’' has been successfully resolved, and the topic is now closed for further responses

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