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Viewing 30 posts - 60,571 through 60,600 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 11:32

    Fixed. Please clear cache and check now.
    We’ve made changes in child theme and created 1 English product for testing.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 10:54

    Hello,

    You may use this code to change colors of top bar:

    .top-bar {
        background-color: red;
        color: white;
    }
    .top-bar a {
        color: white !important;
    }

    How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 10:43

    You’re welcome!
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 10:22

    You use Post grid, so buttons text translation relate to Visual Composer. You need to make the translation of Read more button in Visual Composer plugin translation.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 09:49

    Hello,

    Please try to add Slider element in content of static block.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 09:41

    Hello,

    You may find settings of single product page layout in Theme Options > E-Commerce > Single Product Page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 09:37

    Hello,

    I have synchronized your translation. Please check and translate new strings or strings that were changed http://prntscr.com/hdnw34 > http://prntscr.com/hdnw67

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 09:23

    Hello,

    1-2. Please go to Theme Options > E-Commerce > Single Product Page > Enable Lightbox for Product Images > Off.
    Try to use this code:

    .single-product .product-information .cart button[type="submit"] {
        margin-left: 33%;
    }

    Try to change color in Theme Options > Styling > WooCommerce.

    3. You may set IDs of products http://prntscr.com/hdnl45 http://prntscr.com/hdnley
    4. You may set http://prntscr.com/hdnphv and for other images add http://prntscr.com/hdnpt6 and this code in Custom css:

    @media only screen and (max-width: 480px) { .extra_class>.vc_column-inner {
        padding: 0;
    }  }

    = http://prntscr.com/hdnq0v

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 09:17

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 09:01

    Hello,

    1. Please provide screenshot for better understanding.
    2. Please provide link to your site and wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 08:59

    Oh I see, I’ve passed the menu problem to our developers.
    As a temporary solution, you may add the code in console and clear column width fields, then save your menu https://gyazo.com/22ede0afe196c69591fcdf3ba38fa1ad + https://gyazo.com/da08c04708c2cdd0afaba05c6cd4a255

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 08:51

    Hello,

    We use basic search in the theme, which doesn’t include attributes, tags, etc

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 08:48

    Hello,

    Please change permissions to 777 for “tmp” folder in the directory /royal/framework/inc/really-simple-captcha.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 08:39

    You’re welcome!
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 08:36

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 08:35

    Hello,

    You may select needed font settings in slider element settings http://prntscr.com/hdn6dv
    Could you please provide link to your site?
    1.0 version means that you use a child theme, it is correct, you may check parent theme version in Appearance > Themes > Legenda Theme Details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 08:24

    Hello,

    I’ve enabled description – http://prntscr.com/hdn33u, you need to clear http://prntscr.com/hdn3dn

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 08:13

    Hello,

    Did you create Registration Page https://www.8theme.com/demo/docs/royal/#!/4_registration_page ?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2017 at 08:12

    Hello,

    You may deactivate theme in Theme Options http://prntscr.com/hdmzkr

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 21, 2017 at 17:02

    My pleasure 🙂
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 21, 2017 at 16:56

    Hello,

    Please try to add this code in Theme Options > Styling > Custom css:

    #right span.wpcf7-not-valid-tip {
        float: right;
        max-width: 93%;
    }
    #right .wpcf7-form-control-wrap {
        display: inline-block;
    }
    .wpcf7 #right input[type="checkbox"]:not(:checked), .wpcf7 #right input[type="checkbox"]:checked {
        position: relative;
        margin-top: 0;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 21, 2017 at 16:48

    You’re welcome!

    Please go to WooCommerce > Settings > WishList and select “Use shortcode” for Position option http://prntscr.com/hddtk9. Then check Use buttons instead of a simple anchors to display wishlist button in the form of heart http://prntscr.com/hddtnp.
    Please go to Theme Options > Single product page > Enable Lightbox for Product Images and Show share buttons.

    Related to the Revolution Slider there are different fonts used, so they also need to be activated(import)?

    – please provide some screenshots to better understanding the problem.

    Related to the shifted content on Homepage I reconized on your demo that you have an additional class vc_row wpb_row vc_row-fluid “vc_custom_1461674364661” which indicates a css command magrin-top with -30px.
    This also need to be added manually?

    – please provide link to your site to be able to see the shifted content problem.

    By the way for your information in backend on the theme settings page there is just between Legenda Logo and activation code “v 1.0 Theme” noted is that correct?

    – Could you please provide screenshot?
    You may use such screenshot maker as Lightshot and provide screenshot link in Private Content.

    Thanks in advance!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 21, 2017 at 16:23

    You’re welcome!
    We would be happy if you share your experience of using the product and the support quality you received. You can rate our product on Themeforest http://prntscr.com/hddift https://themeforest.net/downloads
    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 21, 2017 at 16:02

    Hello,

    Please provide wp-admin and FTP access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 21, 2017 at 15:59

    Please try to add this code in custom.css file of parent theme or in style.css file of child theme:

    .single-product-page .product-info .product_meta .cart {
        clear: both;
        display: inline-block;
        float: left;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 21, 2017 at 14:32

    Hello,

    Your question relates to woocommerce, so you need to contact woocommerce support.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 21, 2017 at 14:29

    Hello,

    You need update theme https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade
    and update all required plugins https://www.8theme.com/download-plugins/ http://prntscr.com/gzbjpp
    Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/legenda/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 21, 2017 at 14:27

    Hello,

    Thanks for the topic. Hope you are having a nice day.

    Could you please provide link to your site?
    Please check if your system meets theme requirements:
    – file_get_contents() function should be enabled in the server configuration;
    – PHP version: 5.3 or higher;
    – max_execution_time: no less than 180;
    – memory_limit: no less than 96M;
    – upload_max_filesize: no less than 20M.

    Unfortunately, menu can’t be imported, you need to create an own menu. Please read our documentation https://www.8theme.com/demo/docs/legenda/#!/primary_menu and watch video https://www.8theme.com/videos/.
    Let us know if you need any further assistance.

    Please check settings of featured product slider – http://prntscr.com/hdbhhq and make sure that you marked products as featured http://prntscr.com/hdbi4y

    Please read how to create footer in our documentation and watch https://www.8theme.com/videos/ (Legenda WordPress Theme – How to create footer)
    To enable VC editor for static blocks go to wp-admin panel > Visual Composer > Role Manager > Post Types > Custom > tick “static block”,
    You may provide wp-admin access in Private Content and I will create examples of footer static blocks.

    the fearued post and newsletter block missing

    – Please see screenshot http://prntscr.com/hdbjrj You can use MailChimp to create newsletter form:
    https://www.8theme.com/demo/docs/legenda/index.html#!/newsletters

    You need to create own products and upload images, because we provide only few products as examples.
    Woocommerce documentation can be useful – https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/setup-products/

    the category layout do not have the left side navigation,…

    – category pages inherit layout of shop page, and you may select sidebar position in Theme Options – http://prntscr.com/hdbmrr and add needed elements in Shop sidebar – http://prntscr.com/hdbn67

    WP Bakery Page Builder is a new name of Visiual Composer plugin.

    Feel free to ask if you need any other help.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 21, 2017 at 14:05

    Soon will be available new version of Massive addons plugin – https://www.8theme.com/download-plugins/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 21, 2017 at 14:00

    Hello,

    Hope you are having a nice day.
    It is not a default registration form and not our registration form. What do you use to create such registration form?

    Regards

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    Viewing 60,600 results - 60,571 through 60,600 (of 68,231 total)
Viewing 30 posts - 60,571 through 60,600 (of 68,231 total)
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