Forum Replies Created

Viewing 30 posts - 59,071 through 59,100 (of 68,223 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2018 at 11:45

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2018 at 11:44

    Hello,

    You’re welcome!

    If you love Classico and have something nice to say don’t hesitate to tell about this!
    We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

    Have a nice day too 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2018 at 11:42

    Hello, @diegomunoz8

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2018 at 11:27

    Hello,

    I’ve changed Permalinks Common Settings from Plain to Day and name. Please check pagination now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2018 at 10:49

    Hello,

    You may create popup content using VC via Static block, then go to Theme Options > E-Commerce > Promo Popup and use see shortcode to add your static block [block id="4632"] where id is your static block id https://www.8theme.com/documentation/xstore/support/static-blocks/
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2018 at 10:43

    Hello,

    We can’t connect to FTP. What hostname should we use?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2018 at 10:07

    Hello,

    Please, provide temporary access to your Dashboard in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2018 at 10:01

    Hello,

    1. You may use this code in Custom css:

    .sidebar .widget_product_categories .widget-title {
        font-size: 1.1428em;
        color: #000;
        background-color: transparent;
        padding-left: 0px;
        text-align: left;
        padding-bottom: .7142em;
        margin-bottom: 1.0714em;
        border-bottom: 1px solid #e6e6e6;
    }

    2. I’ve added tasks about “drop down” and “hierarchy” options to our list, so I hope this will be added in one on next theme update.
    For now, you may use this css code:

    .sidebar .sidebar-widget.etheme_widget_brands > ul{
      max-height: 300px;
      overflow-y: auto;
    }
    .sidebar .sidebar-widget.etheme_widget_brands > ul li a{
      font-size: 1em;
      line-height: 1.2857em;
      font-weight: 500;
      padding: .5714em 0;
      text-transform: capitalize;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2018 at 09:58

    Hello,

    Please provide some screenshots for better understanding and temporary wp-admin access in Private Content.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2018 at 09:55

    Hello,

    We’ve sent a file with code to your registration email. Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2018 at 09:37

    Hello,

    Please provide wp-admin and FTP access in Private Content, because of credentials from the previous post are incorrect.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2018 at 09:34

    Hello,

    Please explain your query in more details and provide some screenshots, for better understanding.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2018 at 09:28

    Hello,

    You’re welcome!
    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2018 at 09:25

    Hello,

    I’ve activated the parent theme on your site and all works fine with the parent theme. Please check this.
    So these problems caused by changes in your child theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2018 at 09:15

    Hello,

    Our theme doesn’t have such functionality, but you may try to use some 3-rd party plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2018 at 09:12

    Hello,

    Please try to activate “Smart menu” in Theme Options > General > Header Settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2018 at 09:05

    Hello,

    The 1 license can be used for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only, please read more – https://themeforest.net/licenses/standard
    Let us know if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2018 at 09:00

    Hello, @Eugen

    We’ve sent the file to your registration email.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2018 at 08:58

    Hello,

    You may import XML file of the Home page (Tools > Import > WP > upload needed .xml file and import). Archive with XML files you can download here https://www.8theme.com/download-plugins/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2018 at 08:30

    Hello,

    My pleasure 🙂
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2018 at 08:24

    Hello,

    I’m glad that you sorted out.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2018 at 08:23

    Hello,

    Go to Appearance > Widgets > After the products area https://www.8theme.com/documentation/docs/widgets-custom-widget-areas/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2018 at 08:22

    Hello,

    We don’t have New label and you may look for additional plugin to implement this, for example, https://wordpress.org/plugins/advanced-product-labels-for-woocommerce/ or https://woocommerce.com/products/woocommerce-advanced-product-labels/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2018 at 08:18

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2018 at 08:16

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 23, 2018 at 17:00

    Hello,

    Please read this article https://www.themepunch.com/faq/video-not-showing-up-on-mobile/
    Also, you may hide elements on different devices http://prntscr.com/i4hmrehttps://wpbakery.com/video-academy/category/responsive/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 23, 2018 at 16:43

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 23, 2018 at 16:11

    Hello,

    I do not have these problems on my test theme installation.
    Do these problems persist once you activate parent theme?
    Please provide temporary wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 23, 2018 at 15:52

    Hello,

    You’re welcome!
    Youn need to disable catalog mode http://prntscr.com/i4giox

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 23, 2018 at 15:50

    Hello,

    When I disabled all 3rd-party plugins – https://prnt.sc/i4gaak https://prnt.sc/i4gaf2
    Now I’ve activated them back. You can deactivate them one by one to find the needed plugin.

    Regards

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    Viewing 59,100 results - 59,071 through 59,100 (of 68,223 total)
Viewing 30 posts - 59,071 through 59,100 (of 68,223 total)
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