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Logo issue - by goodtore - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 6 years, 3 months ago ago by Rose Tyler

goodtore

Participant

January 20, 2018 at 16:00

Hello,

I have created and edited a new logo and it seems ok on the desktop:

But it seems on the mobile like that :

How could I resolve this issue?

Thanks,

Regards

#182505 Copied

7 Answers

Olga Barlow

Support staff

January 20, 2018 at 22:18

Hello,

We need to check footer static block content to find the reason of this issue. Can you provide me access to your Dashboard in Private content?

Regards

#182521 Copied

goodtore

Participant

January 20, 2018 at 23:10

Ok. Sounds cool but How could I share my dashboard with you?

Thanks

Regards

#182525 Copied

Rose Tyler

Support staff

January 22, 2018 at 08:02

Hello,

Please provide a link to your site and wp-admin access (login and password) in Private Content http://prntscr.com/i3s7t2.

Regards

#182550 Copied

goodtore

Participant

January 23, 2018 at 01:01

OK. I shared for you.

Thanks.

Please, contact administrator
for this information.

#182678 Copied

Rose Tyler

Support staff

January 23, 2018 at 09:11

Hello,

I’ve checked your site and do not see the problem http://prntscr.com/i4aq0k
Have you sorted out? If not, try to clear cache and check logo in footer one more time.

Regards

#182700 Copied

goodtore

Participant

January 23, 2018 at 23:25

OK. Issue resolved.

Thank you very much.

Regards.

#182767 Copied

Rose Tyler

Support staff

January 24, 2018 at 08:18

Hello,

You’re welcome!
Have a nice day.

Regards

#182780 Copied
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