Hello,

Unfortunately, we are not able to help in this case, because of the problem doesn’t relate to theme. You need to contact your hosting provider support or WordPress support.

Regards

Hello,

What woocommerce version do you use on site?
WC released the new major update. We will release a new theme version within few days. This version will be a fully compatible with Woocommerce 3.3.

Regards

Hello,

Please set for column with the image – padding top 0px.

Regards

Hello,

Yes, you need to create such folder structure in child theme and copy the file to make changes.

Regards

Hello,

You may use this css code in Theme Options > Custom css:

.single-product .page-heading .title {
    display:none;
}
.single-product .page-heading .woocommerce-breadcrumb {
   text-align: right;
   margin-top: 45px;
}

Regards

Hello,

Thanks for the topic.
You may activate whatsapp share button in Theme Options > General > Share buttons.
If you want to add link to whatsapp into our [8THEME] Social links VC element or 8theme – Social links widget, this requests additional customization in files (xstore/framework/widgets/socials.php
xstore/framework/shortcodes/follow.php).

Regards

Hello,

You can use manual import (.xml files you can find in XML files folder of theme package) to import needed page (unfortunately, we don’t have the import for separate sections from pages). But you may import the page and just delete unnecessary rows, then switch to default text editor, copy the code and add this code to end of the page where you need this section, enable VC editor after that and drag&drop the section to the place where you need it on your page.

Regards

Hello,

Image gallery and Media grid elements are default elements of VC. I can only suggest you use custom css code to make the lightbox of Media grid looks better. Please try to add this code in custom.css file of parent theme or in style.css file of child theme:

.pp_content_container .pp_close, div.pp_default .pp_expand {
    padding: 0;
}
@media only screen and (max-width: 480px) {
    .pp_default .pp_description {
        display: none !important;
    }
    .pp_content {
        height: 125px !important;
    }
}

Regards

Hello,

I can’t connect to FTP – http://prntscr.com/i81i20
Via admin panel, I do not see the child theme in Appearance > Themes. You need to download legenda child theme https://www.8theme.com/download-plugins/, make appropriate changes and activate the child theme on your site. Please try to do this one more time. Here you may see example of correct names for parent and child themes – http://prntscr.com/i81kgr

Regards

Hello, @JohnSpratt

WC released the new major update. We will release a new theme version within 24 hours. This version will be a fully compatible with Woocommerce 3.3.
Also, before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.

Regards

Hello,

You’re welcome!

Regards

Hello,

1. We did not make any changes. Likely such effect caused by cache. I’ve checked your Home page and the problem remains in explorer browser.
2. You’re welcome!

Regards

Hello,

If you want to apply custom css code on all pages of site, you need to add this in Theme Options > Styling > Custom css or in style.css file of child theme.
Also, custom css code can be added in Custom css for page – http://prntscr.com/i811gw and an effect of the code will be visible only on the particular page.
Let us know if you need any further assistance.

Regards

Hello,

We will release a new theme version soon. This version will be a fully compatible with Woocommerce 3.3.

Regards

Hello,

.single-product .product-information .cart button[type="submit"] {
    background-color: #2fd03b !important;
}

Regards