Hello Anas,

Thank you for your understanding and cooperation.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello khurram virk,

“we have added the button on single product page through builder” – please provide screenshots.

Best Regards,
8Theme’s Team

Hello parasite,

Thank you for letting us know.

Best Regards,
8Theme’s Team

Hello,

Thank you for contacting us and for using XStore.

We have identified that the issue you are experiencing was triggered by a recent update to the Elementor plugin. To resolve this, we kindly ask you to apply the patch we have provided. Detailed instructions on how to use the XStore patcher can be found here: https://www.8theme.com/documentation/docs/how-to-use-xstore-patcher/

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello gurhan,

Thank you for reaching out to us.

We would like to inform you that the header in your example was specifically designed for the XStore theme, rather than the Royal theme.

Best Regards,
8Theme’s Team

Hello CMYKgroup,

Thank you for contacting us and for using XStore.

We have identified that the issue you are experiencing was triggered by a recent update to the Elementor plugin. To resolve this, we kindly ask you to apply the patch we have provided. Detailed instructions on how to use the XStore patcher can be found here: https://www.8theme.com/documentation/docs/how-to-use-xstore-patcher/

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello cocofu,

Private Content

Kind Regards,
8theme team

Hello Sam,

Thank you for reaching out to us with your request. We understand that you would like to set Roboto as the default font across all details on your current website. We are more than happy to assist you with this:
– XStore > Theme Options > Typography
– Elementor settings https://prnt.sc/OcMOczdahOhU
– settings of every Elementor element, for example – https://prnt.sc/n1rCYWYIMkUq

Best Regards,
8Theme’s Team

Hello Gbp,

Thank you for reaching out to us with your query regarding the text in the mobile menu of your website.

Upon reviewing your site, we have noticed that the text has already been updated. We recommend clearing your browser’s cache to view the changes.
https://gyazo.com/c95c52986ba3f0112061c7ed1d7e6925

Should you require further assistance or have any more questions, please feel free to reach out.

Best Regards,
8Theme’s Team

Hello MehdiB,

Please read this article – https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/

Best Regards,
8Theme’s Team

Hello JS7319,

Thank you for reaching out to us with your query.

We have temporarily disabled the Jetpack plugin on your website as a corrective measure. Should you wish to continue using this plugin, please reach out directly to the plugin’s support team for further assistance.

Best Regards,
8Theme’s Team

Hello Zafar,

The lightbox was disabled in settings. Please clear cache and check how it works now.
https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/

Best Regards,
8Theme’s Team

Hello Alzain,

Thank you for reaching out to us regarding your issue with the Revolution Slider plugin. We understand that it is asking for a registration key, and we are here to assist you.

Please read detailed information about bundled plugins here https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
Free versions of the WPBakery or Revolution slider or any other premium plugin just do not exist!

We would like to inform you that all premium plugins included with our theme are external products for which we have secured the Extended License, allowing us to incorporate them into our theme. Please note that registration of these plugins is not mandatory, as they are fully operational without activation.

The activation feature within these plugins is designed for customers who wish to receive automatic updates and direct support from the plugin developers. Additionally, plugin authors may introduce exclusive or just additional features to encourage customers to purchase the plugins directly from them. Unfortunately, this is a situation that affects not only us but all theme authors on the ThemeForest platform.

You can only download Revolution-sliders-from-XStore-Demos.zip from this page – https://www.8theme.com/downloads/ > unzip archive > find slider https://prnt.sc/00FUPguR1QB8 and Import it on your site via Slider Revolution > Manual import > https://prnt.sc/5E0VeebWM2ft

Unfortunately, if you want to import templates from the Revolution slider template library you need to buy the personal license of the revolution slider. Extra features do not come with the extended license, this is Revolution slider authors rules. We and all theme authors on the ThemeForest platform can do nothing about this.

https://www.sliderrevolution.com/documentation/layer-animations/#:~:text=To%20add%20an%20additional%20animation,animation%20for%20the%20new%20Keyframe.

Best Regards,
8Theme’s Team

Hello JS7319,

We hope this message finds you well. We kindly request that you reach out directly to the support teams of the MailPoet plugin or the Elementor plugin for assistance with your inquiry. Unfortunately, we are only equipped to provide support for our theme.

Thank you for your understanding.

Best Regards,
8Theme’s Team

Hello Anas,

Please register the theme already.

Read more – https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/

Best Regards,
8Theme’s Team