Page 1959 – 8theme.com

Forum Replies Created

Viewing 30 posts - 58,741 through 58,770 (of 68,227 total)

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Rose Tyler

Support staff

February 2, 2018 at 13:27

Hello,

Have you sorted out http://prntscr.com/i948yc ?

Regards

#183741 Copied In reply to: How to make the website text highlight-able and visible highlight color

Rose Tyler

Support staff

February 2, 2018 at 13:24

Hello,

Feel free to ask if you have any other questions.
Have a nice day.

Regards

#183739 Copied In reply to: Disable text and special character in the name field

Rose Tyler

Support staff

February 2, 2018 at 13:20

Hello,

Thanks for the topic.
You may use such screenshot maker as Lightshot and provide screenshot link in Private Content.

Regards

#183738 Copied In reply to: Product image comes through categorie banner

Rose Tyler

Support staff

February 2, 2018 at 13:18

Hello,

Done. You need to upload images with correct names, like http://prntscr.com/i94453

Regards

#183737 Copied In reply to: Image Menú

Rose Tyler

Support staff

February 2, 2018 at 13:07

Hello,

I’m not sure if understand your request. Please scan the site now using the plugin. If if you will be not satisfied with result, please explain the problem with more details for better understanding.

Regards

#183736 Copied In reply to: Alt attribute missing

Rose Tyler

Support staff

February 2, 2018 at 13:02

Hello,

Have you changed wp-admin access? I can’t log in.
1. If you want to have the top bar you need to change header type in Theme Options > General > Header Type.
2. If you use woocommerce to 3.2.6 version, go to Woocomerce > Settings > Products > Display > Shop page display.
3. Did you downgrade Woocommerce version?
4. These are examples of settings combination (Theme Option > E-commerce).

Regards

#183735 Copied In reply to: Image size problm

Rose Tyler

Support staff

February 2, 2018 at 12:35

Hello,

Please clear cache and check now. We’ve made changes in legenda/woocommerce/content-product.php.

Regards

#183731 Copied In reply to: Alt attribute missing

Rose Tyler

Support staff

February 2, 2018 at 12:26

Hello,

Please check now. The problem was caused by old versions of plugins https://prnt.sc/i931mo We’ve updated main plugins. Please note that correct update means theme update + update of all plugins that coma bungled with the theme. Here you may find latest plugins versions https://www.8theme.com/download-plugins/ you need to check versions of all plugins that comes bundled with our theme and update these plugins on your site if new versions available http://prntscr.com/i93cue

Regards

#183728 Copied In reply to: Update Theme

Rose Tyler

Support staff

February 2, 2018 at 11:41

You’re welcome!
Have a nice day.

Regards

#183722 Copied In reply to: Website pages disappeared after upgrading the WooPress theme

Rose Tyler

Support staff

February 2, 2018 at 11:12

Also, check theme version that you use on site and update theme to 4.17 version https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Regards

#183713 Copied In reply to: Theme contains obsolete copies of some WooCommerce template files

Rose Tyler

Support staff

February 2, 2018 at 11:11

Hello,

Please try to clear cache and then check these problems.
Could you please provide temporary wp-admin access in Private Content?

Regards

#183712 Copied In reply to: Theme contains obsolete copies of some WooCommerce template files

Rose Tyler

Support staff

February 2, 2018 at 11:08

Hello,

Thanks for the topic.
Please, make sure you have checked all the server requirements before the installation http://prntscr.com/i92cnu
Also, read our documentation https://www.8theme.com/demo/docs/royal/#!/slideshow https://www.8theme.com/demo/docs/royal/#!/9_footer
we are able to help with import, simply write what exactly slider and footer do you want to have on site and provide us with temporary wp-admin access in Private Content.

Regards

#183711 Copied In reply to: Error Demo Slider Default

Rose Tyler

Support staff

February 2, 2018 at 11:04

Hello,

The debug mode you may activate in /public_html/wp-config.php https://prnt.sc/i9283z
The problem relates to your changes in child theme https://prnt.sc/i92ags. I’ve activated parent theme and the site appeared.

Regards

#183710 Copied In reply to: Website pages disappeared after upgrading the WooPress theme

Rose Tyler

Support staff

February 2, 2018 at 10:48

Hello,

Thanks for the notice.
Soon will be released stable version of WooCommerce and new theme version. Please wait for this, after these updates, the problem will be solved.

Regards

#183709 Copied In reply to: Cross-sells product : Display Crashed after update CARD

Rose Tyler

Support staff

February 2, 2018 at 10:45

Hello,

Please try to activate now.

Regards

#183707 Copied In reply to: License activation for development server

Rose Tyler

Support staff

February 2, 2018 at 10:42

Hello, @JF

You’re welcome!
Have a nice day.

Regards

#183706 Copied In reply to: Instagram widget

Rose Tyler

Support staff

February 2, 2018 at 10:09

Hello,

1. You need to set correct image url http://prntscr.com/i91k2b
2. We’ve sent wp-instagram-widget.php file to your registration email.
You need to replace this file in lifestyle/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.

Regards

#183702 Copied In reply to: Pictures doesn’t appear

Rose Tyler

Support staff

February 2, 2018 at 10:08

Hello, @JF

Please check email.

Regards

#183700 Copied In reply to: Instagram widget

Rose Tyler

Support staff

February 2, 2018 at 10:05

Hello,

Sorry for the delay.
1. If you want such home page I can import this for you and new posts will be shown on home page via appropriate VC element. Unfortunately, I can’t login for now, because of wp-admin credentials are incorrect. Please check them.
2. Please check one more time or provide an alternative email.

Regards

#183699 Copied In reply to: Lifestyle setting

Rose Tyler

Support staff

February 2, 2018 at 09:59

Hello, @sgdheeban

First of all allow the registration. Navigate to Settings > General > Membership and mark Anyone can register.
Make sure that the popup enabled in Theme Options > http://prntscr.com/i91f8n
Also, please create a new topic for your questions https://www.8theme.com/forums/classico-wordpress-support-forum/ – http://prntscr.com/i91fmb Thanks in advance.

Regards

#183697 Copied In reply to: Registration and newsletter popup not working

Rose Tyler

Support staff

February 2, 2018 at 09:53

Hello,

Thanks for the screenshot. The slider works fine on my test site with latest theme version. I would recommend you check the problem 1) with parent theme activated on your site, 2) with default WC theme – Storefront. Also, try to disable all 3-rd plugins > clear cache and check then.

Regards

#183696 Copied In reply to: Image Gallery Issues for Single Page Products (Classico)

Rose Tyler

Support staff

February 2, 2018 at 09:41

Hello,

Please try to use the purchase code now.

Regards

#183694 Copied In reply to: Installation problem
Rose Tyler

Support staff

February 2, 2018 at 09:34
Hello,

Please add this code in custom css:

.page-heading h1 { line-height: 1.5; }

Regards
#183693 Copied In reply to: H1 special characters
Rose Tyler

Support staff

February 2, 2018 at 09:25

Hello,

Please try to use Yoast SEO plugin.

Regards

#183691 Copied In reply to: Help with Open Graph code for Facebook

Rose Tyler

Support staff

February 2, 2018 at 09:20

Hello,

Thanks for the topic.
Please provide screenshots of problems and temporary wp-admin access in Private Content.
Also, make sure that all required plugins were updated and activated https://www.8theme.com/documentation/xstore/plugins/included-plugins/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#183690 Copied In reply to: Issues with home & blog page

Rose Tyler

Support staff

February 2, 2018 at 09:18

Please try to activate theme now.

Regards

#183689 Copied In reply to: Deactivate the purchase code issue

Rose Tyler

Support staff

February 2, 2018 at 09:17

Hello, @Tagbag

Oh, sorry, the message about access relates to @khel.
But if you need any help feel free to ask.
Have a nice day.

Regards

#183688 Copied In reply to: there is no zoom in my theme

Rose Tyler

Support staff

February 2, 2018 at 09:07

Hello, @bengyu85

https://www.8theme.com/topic/deactivate-the-purchase-code-issue/#post-183685

Regards

#183686 Copied In reply to: Make it easier to deactivate your purchase code!

Rose Tyler

Support staff

February 2, 2018 at 09:07

Hello,

Thanks for the topic. Please provide your purchase code in Private content.

Regards

#183685 Copied In reply to: Deactivate the purchase code issue

Rose Tyler

Support staff

February 2, 2018 at 09:03

Hello, @nucleous

Please update theme to latest version https://www.8theme.com/documentation/xstore/theme-installation/theme-update/. Here you may find our changelog https://www.8theme.com/demo/xstore/update-history/?preset=blog_fixes

Regards

#183684 Copied In reply to: instagram not show images
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Viewing 58,770 results - 58,741 through 58,770 (of 68,227 total)

Viewing 30 posts - 58,741 through 58,770 (of 68,227 total)

← 1 2 3 … 1,958 1,959 1,960 … 2,273 2,274 2,275 →

Forum Replies Created

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