We’ve sent widgets.php file to your registration email.
You need to replace this file in royal/framework/ folder and wait for 2 hours when instagram cache will be updated.
Regards
Rose Tyler
Support staff
February 2, 2018 at 13:56
Hello,
1. Contact your hosting provider support and ask them to increase the following PHP settings:
– post_max_size to 64M;
– upload_max_filesize to 64M; http://prntscr.com/i94dsk
2. Please check the sider and footer now.
I’ve created “Footer 2” and “Footer Bottom” static blocks.
Also, we’ve sent admin.js file to your registration email. You need to replace the file in royal/framework/js folder via FTP.
Regards
Rose Tyler
Support staff
February 2, 2018 at 13:33
Hello,
You’re welcome!
Looks like after changing theme on site to the default and back, some widgets changed their positions. You may set widgets to appropriate areas in Appearance > Widgets.
Regards
Rose Tyler
Support staff
February 2, 2018 at 13:30
Hello,
<h3 style="color: #1c1a19; text-align: center; font-weight: 900; line-height: 1.1; font-size: 1.55rem;">JOIN XSTORE NEWSLETTER</h3>
<p style="color: #999; text-align: center; line-height: 1.4;">You can be always up to date with our company news!</p>
<p style="text-align: center;">[mc4wp_form]</p>
<p style="color: #999; text-align: center; line-height: 1.4;">*Don’t worry, we won’t spam our customers mailboxes</p>
I’m not sure if understand your request. Please scan the site now using the plugin. If if you will be not satisfied with result, please explain the problem with more details for better understanding.
Regards
Rose Tyler
Support staff
February 2, 2018 at 13:02
Hello,
Have you changed wp-admin access? I can’t log in.
1. If you want to have the top bar you need to change header type in Theme Options > General > Header Type.
2. If you use woocommerce to 3.2.6 version, go to Woocomerce > Settings > Products > Display > Shop page display.
3. Did you downgrade Woocommerce version?
4. These are examples of settings combination (Theme Option > E-commerce).
Regards
Rose Tyler
Support staff
February 2, 2018 at 12:35
Hello,
Please clear cache and check now. We’ve made changes in legenda/woocommerce/content-product.php.
Regards
Rose Tyler
Support staff
February 2, 2018 at 12:26
Hello,
Please check now. The problem was caused by old versions of plugins https://prnt.sc/i931mo We’ve updated main plugins. Please note that correct update means theme update + update of all plugins that coma bungled with the theme. Here you may find latest plugins versions https://www.8theme.com/download-plugins/ you need to check versions of all plugins that comes bundled with our theme and update these plugins on your site if new versions available http://prntscr.com/i93cue
The debug mode you may activate in /public_html/wp-config.php https://prnt.sc/i9283z
The problem relates to your changes in child theme https://prnt.sc/i92ags. I’ve activated parent theme and the site appeared.
Regards
Rose Tyler
Support staff
February 2, 2018 at 10:48
Hello,
Thanks for the notice.
Soon will be released stable version of WooCommerce and new theme version. Please wait for this, after these updates, the problem will be solved.
Regards
Rose Tyler
Support staff
February 2, 2018 at 10:45
Hello,
Please try to activate now.
Regards
Rose Tyler
Support staff
February 2, 2018 at 10:42
Hello, @JF
You’re welcome!
Have a nice day.
Regards
Rose Tyler
Support staff
February 2, 2018 at 10:09
Hello,
1. You need to set correct image url http://prntscr.com/i91k2b
2. We’ve sent wp-instagram-widget.php file to your registration email.
You need to replace this file in lifestyle/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.
Regards
Rose Tyler
Support staff
February 2, 2018 at 10:08
Hello, @JF
Please check email.
Regards
Rose Tyler
Support staff
February 2, 2018 at 10:05
Hello,
Sorry for the delay.
1. If you want such home page I can import this for you and new posts will be shown on home page via appropriate VC element. Unfortunately, I can’t login for now, because of wp-admin credentials are incorrect. Please check them.
2. Please check one more time or provide an alternative email.
Thanks for the screenshot. The slider works fine on my test site with latest theme version. I would recommend you check the problem 1) with parent theme activated on your site, 2) with default WC theme – Storefront. Also, try to disable all 3-rd plugins > clear cache and check then.
