Forum Replies Created

Viewing 30 posts - 58,381 through 58,410 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 15:49

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 15:14

    Hello,

    Do you have this problem when parent theme is enabled or with child theme only? Do you have the problem when Storefront theme (default WC theme) is enabled? Try to disable all 3-rd party plugins and check if the problem will be solved.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 15:03

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 15:02

    Hello,

    Thanks for the topic.
    The menu can’t be imported because WordPress does not allow import of custom fields. You need to create an own menu. Please see screenshots of menu settings from our demo http://prntscr.com/icdim5 > http://prntscr.com/icdivx + http://prntscr.com/icdj28 + http://prntscr.com/icdjc2
    Please Use 8Theme Options to change styling of menu (8TO > Styling > Navigation, 8TO > Typography > Navigation and Secondary Navigation).
    Do not forget about “Import additional pages” option (8TO > Import / Export > Dummy content) that allow you import any page.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 14:35

    Hello,

    What versions of theme and VC plugin do you use?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 14:30

    Hello,

    Please add this code in Custom css for page http://prntscr.com/icd453:

    .ibox-symbol {
        height: 100%;
    }
    .ibox-symbol .icon-image {
        width: 140px !important;
        height: 140px !important;
        padding-top: 2.5px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 14:21

    Hello,

    Please check now.
    I’ve added some custom css code in Theme Options > Styling > Custom css and disabled Header overlap option.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 13:53

    Hello,

    Please add the code in functions.php file of child theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 13:52

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 13:51

    Hello,

    I’ve added in top bar widget area static block element, so now you may edit top bar content using VC – http://prntscr.com/iccith > http://prntscr.com/iccj07

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 13:29

    Hello,

    Follow the steps below to update theme through FTP:
    Download the zipped package from ThemeForest and extract to your desktop.
    In the extracted package you will find archive Classico_Theme_v.x.x.zip, which is the WordPress theme.
    Extract zip file and upload only extracted classico folder to /wp-content/themes/ folder on your server with overwriting.
    Please, re-save your Classico options after upgrading the theme. Navigate to admin panel > Theme Options and hit Save changes.
    Don’t forget to create backup of your files and database before starting update process!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 13:28

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 13:26

    Hello,

    If you mean the loader here – http://prntscr.com/icbdy5 > woocommerce/content-product.php http://prntscr.com/icc18g
    But if you want to change the loader on all site pages, you may activate “Use site preloader” option in Theme Options > General > Layout and upload own Preloader image.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 13:15

    Hello,

    Please check now.
    We made changes in xstore-child/woocommerce/single-product-content-booking.php and disabled Tabs in 8Theme Options -> E-Commerce -> Single product.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 13:07

    Hello,

    Please use this css code:

    .product .progress-button.state-success .content::after {
        top: 0px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 12:29

    Great. You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 12:01

    Hello,

    .page-404 {
        margin-top: 5%;
        margin-bottom: 5%;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 11:47

    Hello,

    Please delete this code:

    .products-grid .product-title, .productCarousel .product-title{
       min-height: 60px;
      margin-top: 10px;
    }

    and change this http://prntscr.com/icamut
    to:

    .products-grid .product {
        width: 33.33% !important;
    }
    .row-count-3 .product:nth-child(2n+1), .home .row-count-4 .product:nth-child(2n+1){
        clear: none !important;
    }

    + add this code:

    .products-loop.products-grid {
        display:  -webkit-box;
        display:  -webkit-flex;
        display:  -ms-flexbox;
        display:  flex;
        -webkit-flex-wrap:  wrap;
            -ms-flex-wrap:  wrap;
                flex-wrap:  wrap;
        float:left;
    }
    .products-loop.products-grid .product {
        position:  relative;
        padding-bottom: 35px;
    }
    .products-loop.products-grid .add_to_cart_button {
        position:  absolute;
        left:  3px;
        bottom:  0;
    }
    .products-loop.products-grid .product .price,
    .products-loop.products-grid .product  del {
        font-size: 14px !important;
    }
    .products-loop.products-grid .product .add_to_cart_button {
        padding: 5px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 11:23

    Hello, @dreamupstudio

    We’ve sent widgets.php file to your registration email.
    You need to replace this file in royal/framework/ folder and wait for 2 hours when instagram cache will be updated.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 11:21

    Hello,

    Please explain your problem in more details for better understanding, + provide some screenshots.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 11:18

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 11:18

    Hello,

    Could you please provide FTP access (not Cpanel) to both sites?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 11:02

    Hello,

    Please check now. If this is not what you looking for, please provide screenshot for better understanding the desired result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 10:43

    Hello,

    You’re welcome!
    1. http://prntscr.com/ic9twj
    2. Copy xstore/woocommerce/single-product/related.php file into child theme and do the necessary changes http://prntscr.com/ic9w82
    3. Please read how to create variable prodiuct – https://docs.woocommerce.com/document/variable-product/
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 10:34

    Hello,

    Unfortunately, I can’t login – http://prntscr.com/ic9sbt Please check one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 10:27

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 10:26

    Hello, @temppelinemanta

    1. You’re welcome!
    2. http://prntscr.com/ic9jga Please provide me screenshot of the problem.
    3. Add this code in Theme Options > Custom css > Custom css for mobile:

    .home .instagram-line-wrapper .instagram-banner {
       display: inline; 
       width: 100%; 
    }
    .home .instagram-line-wrapper .instagram-banner h2 {
        font-size: 23px;
    }
    .home .instagram-line-wrapper .instagram-banner h1 {
        display:  none;
    }

    4. Please see screenshot http://prntscr.com/ic9omy

    Reagrds

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 10:02

    Hello,

    Overlay layers in blog section. How to fix it?

    – please provide screenshot of the problem. You may use such screenshot maker as Lightshot.

    Where is the feedback form and how to edit it?

    – please describe me what the form do you looking for?
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 09:57

    Hello,

    We did changes in theme files. The fix will be included in next theme update.
    Please add this code in custom.css file of parent theme or is style.css file of child theme:

    a {
        color: #b3b5b3;
    }
    

    How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 09:53

    Hello,

    1. By default Categories widget shows in Shop sidebar if appropriate widget area is empty, but in your case, there was added a widget that shows nothing, so I simply deleted the unuseful element.
    2. You may check your site via GTMetrix service and follow the recommendations to speed up the site. Here are our main recommendations – https://www.8theme.com/reply/169282/
    Also, read this article – https://woocommerce.wordpress.com/2017/12/11/wc-3-3-image-size-improvements/
    3. Change the shortcode to Products element – http://prntscr.com/ic98yl
    Feel free to ask if you have any other questions.

    Regards

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    Viewing 58,410 results - 58,381 through 58,410 (of 68,187 total)
Viewing 30 posts - 58,381 through 58,410 (of 68,187 total)
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