Page 1940 – 8theme.com

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Rose Tyler

Support staff

February 16, 2018 at 10:55
Hello,

Unfortunately, there is no such option and this is requested additional customization in files.
If you do not want to see product tags in this position, you may hide them, add css code in Theme Options > Styling > Custom css:

.single-product .product-information .product_meta { display: none; }

Regards
#185284 Copied In reply to: Move product tag
Rose Tyler

Support staff

February 16, 2018 at 10:48

Hello,

Make sure that WooCommerce Infinite Scroll and Ajax Pagination plugin activated on your site, you may find correct settings for the plugin in our documentation https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/
Feel free to ask if you have any other questions.

Regards

#185281 Copied In reply to: pagination

Rose Tyler

Support staff

February 16, 2018 at 10:46

Hello,

Done. Please check now.

Regards

#185280 Copied In reply to: Update Xstore core plugin 1.0.21

Rose Tyler

Support staff

February 16, 2018 at 10:41

You’re welcome!

Regards

#185278 Copied In reply to: Change Parallax Background Image

Rose Tyler

Support staff

February 16, 2018 at 10:40

Dear fabio_vito,

Please provide me link to page with the problem. I’ve checked your site and a few category pages and do not see the problem.

Regards

#185277 Copied In reply to: URGENT: products disappeared after updating the theme to 3.6

Rose Tyler

Support staff

February 16, 2018 at 10:35

Dear Rob van Gils,

Please create a new topic for your problem http://prntscr.com/ifhygq.
Also, provide FTP access in Private Content.
Thanks in advance.

Regards

#185273 Copied In reply to: Mega Menu

Rose Tyler

Support staff

February 16, 2018 at 10:25

Hello,

I do not see the problem with the top bar. Is this solved?
This relates to Breadcrumbs Style that selected in Theme Option. You may change this or use custom css code.

Regards

#185271 Copied In reply to: Edit 404 page.
Rose Tyler

Support staff

February 16, 2018 at 10:19
Hello,

1-2. What woocommerce version do you use?
3. You may add this code in Theme Options > Custom css or in style.css file of child theme:

.single-product .product-information .email-link, .single-product .product-information .product_meta { display: none; }

4. What exactly do you mean? We provide support on this forum and you can post questions into the Private Content area. Also, you may contact us via this form https://www.8theme.com/contact-us/ but the forum is the fastest way.
5. Could you please provide temporary wp-admin access in Private Content?

Regards
#185270 Copied In reply to: Products gallery
Rose Tyler

Support staff

February 16, 2018 at 10:09

Hello,

I’ve checked your menu and seems this works fine https://prnt.sc/ifhlmj Is this correct? This one looks different http://prntscr.com/ifhls6 because of “Design” that selected in menu settings http://prntscr.com/ifhmb4 http://prntscr.com/ifhmhc

Regards

#185269 Copied In reply to: Mega Menu for no reason different

Rose Tyler

Support staff

February 16, 2018 at 10:02

Hello,

Do you use latest theme version? You may check theme version in Appearance > Themes > http://prntscr.com/ifhjxg

Regards

#185268 Copied In reply to: Shipping Option Issues

Rose Tyler

Support staff

February 16, 2018 at 09:55

Hello,

Could you please provide temporary wp-admin access in Private Content?

Regards

#185266 Copied In reply to: changing header logo image

Rose Tyler

Support staff

February 16, 2018 at 09:39

Hello,

Oh I see, you use WC 3.3.0 version, but theme version is 3.3 http://prntscr.com/ifh9v6. Soon will be released new theme version, that will be fully compatible with latest woocommerce version (3.3.1 v).
Actually, WC even has withdrawn WooCommerce 3.3.0 update because of conflict with many themes and released 3.3.1 after some time.
Anyway, before any major WooCommerce or WordPress update you need to be sure that your theme supports it and don’t update them if not.

Regards

#185263 Copied In reply to: Look of category page

Rose Tyler

Support staff

February 16, 2018 at 09:33

Hello,

You’re welcome!
Sorry, your question is a bit unclear to me. If you mean share functionality, if yes looks like this not available for Instagram.
Could you please explain in details your query to help me understand more?

Regards

#185261 Copied In reply to: Compare page

Rose Tyler

Support staff

February 16, 2018 at 09:25

Hello,

Please read this article https://woocommerce.wordpress.com/2017/12/11/wc-3-3-image-size-improvements/
Categories style you may change in Theme Options > E-commerce > Categories or using custom css code.

Regards

#185259 Copied In reply to: Category images

Rose Tyler

Support staff

February 16, 2018 at 09:18

Hello,

Could you please provide link to page and temporary wp-admin access so we can take a closer look?

Regards

#185258 Copied In reply to: woo Recent Products

Rose Tyler

Support staff

February 16, 2018 at 09:09

Hello,

You may find the file in classico/framework folder.

Regards

#185257 Copied In reply to: Where can I edit the top bar and the social media links in footer

Rose Tyler

Support staff

February 16, 2018 at 09:07

Hello,

You’re welcome!
Ok.
Have a nice day.

Regards

#185256 Copied In reply to: Classico Child Theme

Rose Tyler

Support staff

February 16, 2018 at 09:06

Hello,

Please see screenshot https://prnt.sc/ifgw0s
If you want to change something else, please provide a screenshot for better understanding.

Regards

#185255 Copied In reply to: Change Parallax Background Image

Rose Tyler

Support staff

February 16, 2018 at 09:02

Hello,

Theme Options > General > Header Settings > Breadcrumbs background.

Regards

#185254 Copied In reply to: Edit 404 page.

Rose Tyler

Support staff

February 16, 2018 at 09:00

Hello,

You updated theme but did not update woocommerce plugin. You need to update woocommerce to 3.3.1 version and also update all others required plugins https://www.8theme.com/download-plugins/ https://www.8theme.com/faq/ (How to update plugins included in theme?).
Feel free to ask if you have any other questions.

Regards

#185253 Copied In reply to: URGENT: products disappeared after updating the theme to 3.6

Rose Tyler

Support staff

February 16, 2018 at 08:56

Hello,

Customize > Woocommerce > Product Catalog > http://prntscr.com/ifgsl0

Regards

#185252 Copied In reply to: Look of category page

Rose Tyler

Support staff

February 16, 2018 at 08:51

Hello, @largstone17

What versions of theme and WC do you use?
Could you please provide temporary wp-admin access in Private Content?

Regards

#185251 Copied In reply to: Product Category Widget

Rose Tyler

Support staff

February 16, 2018 at 08:50

Hello, @largstone17

Do you use default VC element or GMAPS for VC? The last one has API key field http://prntscr.com/czidd2

Regards

#185249 Copied In reply to: Google Maps / API Key

Rose Tyler

Support staff

February 16, 2018 at 08:37

Hello,

Please try to activate theme now.

Regards

#185246 Copied In reply to: You have reached activation number limit.

Rose Tyler

Support staff

February 16, 2018 at 08:36

Hello,

Thanks for the topic.
Could you please provide temporary wp-admin access in Private Content?

Regards

#185245 Copied In reply to: My Instagram Slider doesn't work

Rose Tyler

Support staff

February 16, 2018 at 08:32

Hello,

Theme Options > General > Breadcrumbs > Breadcrumbs background.
Feel free to ask if you have any other questions.

Regards

#185244 Copied In reply to: Need to remove this search bar

Rose Tyler

Support staff

February 15, 2018 at 17:07

Hello, @QDH

Please see screenshot http://prntscr.com/if6ce1
Could you please provide temporary wp-admin access in Private Content?

Regards

#185218 Copied In reply to: Share Icons Menu/Topbar

Rose Tyler

Support staff

February 15, 2018 at 16:39

P.S. Today will be released new theme version 4.19 and the problem should be fixed after the update.

Regards

#185216 Copied In reply to: 8thme products module

Rose Tyler

Support staff

February 15, 2018 at 16:25

Hello,

Now I see the problem on your site. But the problem does not occur on my test installation of latest theme version. I would recommend you to update the theme and all required plugins to latest versions and check if the problem solved.

Regards

#185215 Copied In reply to: Problem with YITH WooCommerce Zoom Magnifier plugin

Rose Tyler

Support staff

February 15, 2018 at 16:21

You’re welcome!
Have a nice day.

Regards

#185214 Copied In reply to: How to remove custom widget area?
← 1 2 3 … 1,939 1,940 1,941 … 2,273 2,274 2,275 →

Viewing 58,200 results - 58,171 through 58,200 (of 68,231 total)

Viewing 30 posts - 58,171 through 58,200 (of 68,231 total)

← 1 2 3 … 1,939 1,940 1,941 … 2,273 2,274 2,275 →

Forum Replies Created

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