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Viewing 30 posts - 56,221 through 56,250 (of 68,223 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 6, 2018 at 09:20

    Hello,

    Please read our documentation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
    Likely you simply need to synchronize translation files.
    Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization, you’ll be able to translate new strings or strings that were changed.
    Also, don’t forget to backup all the files before any update.
    If the problem won’t be solved even after synchronization, please let me know what FTP username can I use.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 6, 2018 at 09:14

    Hello,

    Sorry, but we don’t provide support for 3-rd party plugins as it’s out of our support scope. Sometimes, not always, you need additionally customize theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make theme compatible with all the existing plugins.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 6, 2018 at 08:57

    Hello,

    I’ve checked your site in Chrome, Firefox and Safari but can’t see problems – http://prntscr.com/j1m0u2
    Do you use CDN? If yes, contact CDN support also.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 6, 2018 at 08:44

    Hello,

    I am glad that you sorted out.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 6, 2018 at 08:43

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 6, 2018 at 08:41

    Hello,

    Please add this code in Global Custom css:

    .header-type-4 .header .shopping-cart-widget .fa {
        color: white !important;
        padding-top: 0px;
    }
    .fixed-header .fa-shopping-bag {
        color:  white !important;
    }

    this css add in custom for page with the form:

    .wpcf7 input[type="text"], .wpcf7 input[type="email"], input[type="password"], .wpcf7 input[type="tel"], .wpcf7 input[type="number"], .wpcf7 input[type="search"], .wpcf7 textarea {
        width: 100% !important;
    }
    .wpcf7 label {
        width: 98%;
    }

    http://prntscr.com/j1lusx

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 6, 2018 at 08:32

    Hello,

    You can create your custom contact form using “Contact Form 7” plugin.
    For example – http://prntscr.com/j1lqgy

    <div>
     <div class="row">
       <div class="col-md-6">
        [text* text-123 placeholder "Your name"]
       </div>
    <div class="col-md-6">
        [email email-962 placeholder "Your e-mail"]
       </div>
    
     </div>
        <div class="row">
         <div class="col-md-12">
          [textarea textarea-969 placeholder "Your message"]
         </div>
        </div>
       [submit "submit"]
    </div>

    Read more – https://contactform7.com/docs/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 6, 2018 at 08:22

    Hello,

    Please add this code in Theme Options > Custom css:

    .fixed-header-area.color-light .menu > li.current-menu-item > a {
        background-color: white;
        color:  red !important;
    }

    Let me know result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 6, 2018 at 08:16

    Hello,

    Please check what errors do you have in the browser console.
    Have you tried to disable all 3-rd-party plugins?
    Also, enable WP debug mode to find out what error appears on your site, it will point you in the right direction what you need to fix.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 6, 2018 at 08:13

    Hello,

    1. Please see screenshot http://prntscr.com/j1lic7
    2. Polylang and qTranslate plugins are free.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 6, 2018 at 08:00

    Hello,

    We are glad that the problem was solved.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 6, 2018 at 07:58

    Hello,

    Have you sorted out http://prntscr.com/j1lccu ? If not, please describe the desired result, I will make changes in your Custom css.
    Do not forget to clear cache before checking changes.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 6, 2018 at 07:53

    Hello,

    Please, make sure you have checked all the server requirements before the installation https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
    Install and activate all required and recommended plugins (Appearance > Install plugins). Then install the desired version (Theme Options > Import / Export > Dummy content > Import demo versions).

    If you don’t want to import all our dummy content, or you just need separate pages from our demo, or if you can’t use one click import according to the server settings, Import of .XML files is your best option. We’ve included all the demo versions and additional pages in the Import to XML Files folder of the theme’s package, where you’ll be able to see the theme’s .xml files and Revolution Slider archive files. XStore Theme Options can also be imported by copying the text file and pasting its content into the Import from File field on the Import/Export tab in XStore Theme Options.

    Vertical menu is a secondary menu, that can’t be imported because WP does not support custom menu options, you need to create own menu. Please read more https://www.8theme.com/documentation/xstore/menu-set-up/
    To create secondary menu go to Appearance > Menus > create menu and choose as secondary in Theme Locations. Mega menu works almost the same way for the secondary menu as for the main menu but in vertical design https://www.8theme.com/documentation/xstore/menu-set-up/mega-menu/
    In 4.16 theme version Menu options were moved into popup https://prnt.sc/idhhcf so to be able to see all menu settings, you need to click on “8Theme Page Options”.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 6, 2018 at 07:33

    Hello,

    A) Theme Options > General > Header Settings > http://prntscr.com/j1l2gc
    B) Have you sorted out http://prntscr.com/j1l3ek ?
    C) Theme Options > E-commerce > Products Page Layout > Product content elements
    D) Unselect Popup background color in Theme Options > E-commerce > Promo Popup

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 6, 2018 at 07:25

    Hello,

    Please delete this code from custom css – http://prntscr.com/j1l1hq

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 6, 2018 at 07:21

    Hello,

    Please add this code in Theme Options > Styling > Custom css:

    .product-information .fixed-content {
        display:  -webkit-box;
        display:  -webkit-flex;
        display:  -ms-flexbox;
        display:  flex;
        -webkit-box-orient:  vertical;
        -webkit-box-direction:  normal;
        -webkit-flex-direction:  column;
            -ms-flex-direction:  column;
                flex-direction:  column;
    }
    .product-information .cart, 
    .product-information  .product-share {
        -webkit-box-ordinal-group: 2;
        -webkit-order: 1;
            -ms-flex-order: 1;
                order: 1;
    }
    .product-information .product_meta {
        margin-top:  0;
        margin-bottom:  10px;
    }
    .product-information .product_meta ul {
        padding-left:  0;
    }
    .product-information .product_meta .wcml_currency_switcher {
        margin-top:  0;
        margin-bottom:  0;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 6, 2018 at 07:19

    Hello,

    Make sure Display location > Main menu http://prntscr.com/j1kza2

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 6, 2018 at 07:15

    Hello,

    Please add code in cusrom css:
    1.

    .single-product .product-information .price {
        font-size: 18px;
    }

    2.

    .single-product .quantity input[type=number] {
        width: 50px !important;
    }

    3.

    .single-product .product-information .cart button[type=submit]:hover {
        border: 1px solid #000000;
        line-height: 37px !important;
    }
    .single-product .product-information .cart button[type=submit] {
        line-height: 37px !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 6, 2018 at 07:05

    Hello,

    Have you sorted out http://prntscr.com/j1kvfv ?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 6, 2018 at 07:01

    Hello,

    Please make sure you use the latest version of Massive Addons for Visual Composer plugin (2.3.3).
    What PHP version do you use?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 6, 2018 at 06:55

    You’re welcome!
    Please clear cache and check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 15:52

    2. The default demo language links doesn’t work, it’s just an option to show that you can create multilingual site. If you plan to create multilanguage site you may use WPML plugin https://wpml.org/documentation/related-projects/woocommerce-multilingual/, but if you want to simply translate site to one language I would recommend you use Loco translate plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (the same for woopress theme).
    3. Please add this code in Theme Options > Custom css:

    .top-links {
        overflow: visible !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 15:40

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 15:29

    Hello,

    Do you use default VC element? Have you checked if this issue appears with our theme only or with a default theme too?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 15:22

    Please see screenshots from our demo http://prntscr.com/j1a4m9 https://prnt.sc/j1a5b4 http://prntscr.com/j1a5nb
    I would recommend you to use static blocks to display required menus, for example, https://prnt.sc/io664z edit the mega menu content by editing the Static blocks http://prntscr.com/io66gb

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 15:16

    Hello,

    Please click on Check Again button http://prntscr.com/j1a33t

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 15:01

    Hello,

    By default, there is no such possibility, but this possible to do via css customization or additional customization in files. Please describe in details the desired result, we will try to help you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 14:52

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 14:45

    Hello,

    Please make sure you added content in the sidebar area https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 14:21

    Please change this code:

    .single-product .product_meta, .single-product .page-heading .title {
        display: none;
    }

    to

    .single-product .product_meta, .single-product .page-heading {
        display: none;
    }

    And the cart in the header still black?

    – could you please provide temporary wp-admin access in the Private Content?

    Regards

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    Viewing 56,250 results - 56,221 through 56,250 (of 68,223 total)
Viewing 30 posts - 56,221 through 56,250 (of 68,223 total)
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