Forum Replies Created

Viewing 30 posts - 55,861 through 55,890 (of 68,223 total)
1 2 3 … 1,862 1,863 1,864 … 2,273 2,274 2,275
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2018 at 16:11

    Great.
    Have a nice day.

    Regards

    #191379 Copied In reply to: Centre logo for Mobile devices
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2018 at 15:51

    Hello,

    Please clear cache and check one more time – http://prntscr.com/j6gt0q

    Regards

    #191376 Copied In reply to: Centre logo for Mobile devices
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2018 at 15:32

    Hello,

    1. Please check the code one more time https://prnt.sc/j6gg79 and http://prntscr.com/j6ggk6
    2. Please update xstore theme to the latest version. Also, check if the problem persists while parent theme activated on site.

    Regards

    #191373 Copied In reply to: Theme Options
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2018 at 15:21

    Hello,

    Have you deleted 

    .header-wrapper .header-logo {
    text-align: center;
    width: 100%;
    position:  absolute;
    top: 50%;
    transform: translateY(-50%);
}

    from Theme Options > Styling > Custom css > Custom css for mobile?

    Regards

    #191371 Copied In reply to: Centre logo for Mobile devices
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2018 at 15:16

    Hello,

    I am glad that you sorted out.
    Feel free to ask if you have any other questions.

    Regards

    #191370 Copied In reply to: contact page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2018 at 15:01

    Hello,

    You’re welcome!

    Regards

    #191364 Copied In reply to: Brands not working
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2018 at 15:00

    I am glad that you sorted out. Could you please provide temporary wp-admin access so we could check the problem more deeply? Have you disabled “Product Image Hover” in Theme Options? What hover effect was selected?

    Regards

    #191363 Copied In reply to: Layout broken after 3.7.1 update
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2018 at 14:35

    Hello,

    Great.
    Have a nice day.

    Regards

    #191358 Copied In reply to: Product video not working
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2018 at 14:29

    You’re welcome!
    Have a nice day.

    Regards

    #191356 Copied In reply to: add_theme_support ( titie-tag )
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2018 at 14:28

    Product Categories widget is the default WC widget and all available options can be found in settings http://prntscr.com/j6f20h
    If you need something more, I would recommend you to contact Woocommerce support.
    Feel free to ask if you have any other questions.

    Regards

    #191355 Copied In reply to: Shop Page Side Bar Categroies
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2018 at 14:24

    Hello,

    I guess there is a problem with product content which contains html or php code, pay attention to these two products (content) http://prntscr.com/j6fd5g

    Regards

    #191353 Copied In reply to: Layout broken after 3.7.1 update
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2018 at 14:22

    Please copy et_theme_init function to child-theme/functions.php from woopress/framework/theme-functions.php
    and add in your function this string http://prntscr.com/j6fbuc (as a temporary fix).
    We will add it in next theme update.

    Regards

    #191352 Copied In reply to: add_theme_support ( titie-tag )
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2018 at 14:13

    Have you changed currency https://prnt.sc/j6f695 ?
    To be able to help we need to see the problem or even re-create it on our side. Please provide us with temporary wp-admin access and describe in details what should we do to be able to see the problem. Thanks in advance.

    Regards

    #191350 Copied In reply to: Rupees symbol is not not visible in some device
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2018 at 14:08

    Hello,

    I’ve checked your site in Chrome browser (latest version).
    Have you cleared cache?
    Please provide a screenshot of the problem.

    Regards

    #191347 Copied In reply to: Product video not working
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2018 at 13:03

    Hello,

    Customize > Woocommerce > Product Catalog > Products per row.
    I do not see the problem in firefox browser http://prntscr.com/j6e6ai Please clear cache and check one more time. Also, make sure that you use not very old browser version.

    Regards

    #191339 Copied In reply to: brand pages number of columns and breadcrumbs of brands in firefox
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2018 at 12:59

    Hello,

    I do not see the problem http://prntscr.com/j6e4h6
    Is it solved?

    Regards

    #191338 Copied In reply to: Product video not working
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2018 at 12:43

    Hello,

    Unfortunately, there is no such possibility for header type 11.
    But you can edit your header-structure file in /wp-content/themes/royal/headers.
    admin – file
    1 – 1
    2 – 1
    3 – 1
    4 – 1
    5 – 1
    6 – 2
    7 – 2
    8 – 3
    9 – 1
    10 – 4
    11 – 4
    12 – 4
    13 – 5
    14 – 5
    15 – 1
    16 – 1
    17 – 6
    18 – 2
    Also, we recommend you to make all changes in the Child Theme.
    https://codex.wordpress.org/Child_Themes

    Regards

    #191337 Copied In reply to: how to add top bar with currency converter same as demo
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2018 at 12:35

    Hello,

    I am using the same browser version. Likely your problem relates to cache. Have you tried to clear cache or check single product page on another computer?

    Regards

    #191336 Copied In reply to: Rupees symbol is not not visible in some device
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2018 at 12:28

    Hello,

    Appeatance > Widgets > Shop Sidebar > add Product Categories widget and select “Show as dropdown”.

    Regards

    #191335 Copied In reply to: Shop Page Side Bar Categroies
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2018 at 12:25

    Hello,

    Please describe your question in more details.

    Regards

    #191334 Copied In reply to: add_theme_support ( titie-tag )
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2018 at 12:22

    Hello,

    Please delete this – http://prntscr.com/j6dm35

    Regards

    #191333 Copied In reply to: Revolution Slider – Responsiveness
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2018 at 12:17

    Hello,

    Go to Settings > Permalinks > try to re-save permalinks, check if this helps.

    Regards

    #191332 Copied In reply to: Brands not working
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2018 at 12:12

    Do you want to remove these arrows or change color?

    Regards

    #191330 Copied In reply to: reduce size picture of products and remove the box of custom and valuations
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2018 at 10:56

    You’re welcome!

    Regards

    #191318 Copied In reply to: How to hide specific Element (Row) on mobile vision? Please help
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2018 at 10:49

    Hello,

    You can use such screenshot maker as Lightshot and provide links of screenshots.
    Could you please provide temporary wp-admin access in the Private Content area?

    Regards

    #191316 Copied In reply to: how to edit and area above footer royal theme
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2018 at 10:44

    You’re welcome!

    Regards

    #191315 Copied In reply to: Moving website to root and Licence
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2018 at 10:43

    Hello,

    Customize > Woocommerce > Product Catalog > Default product sorting http://prntscr.com/j6cbjz
    You can contact WooCommerce support to get help with this, it’s not our theme option.

    Regards

    #191314 Copied In reply to: Can i choose products on shop homepage?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2018 at 10:38

    Oh I see, if you want to change the width of main image container on the single product, you need to disable zoom in Theme Options > Single Product Page > http://prntscr.com/j6c9km

    Regards

    #191311 Copied In reply to: reduce size picture of products and remove the box of custom and valuations
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2018 at 10:28

    Hello,

    All will be ok.

    Regards

    #191308 Copied In reply to: Moving website to root and Licence
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2018 at 10:22

    1. https://prnt.sc/j6c1ga

    Regards

    #191306 Copied In reply to: reduce size picture of products and remove the box of custom and valuations
  • 1 2 3 … 1,862 1,863 1,864 … 2,273 2,274 2,275
    Viewing 55,890 results - 55,861 through 55,890 (of 68,223 total)
Viewing 30 posts - 55,861 through 55,890 (of 68,223 total)
1 2 3 … 1,862 1,863 1,864 … 2,273 2,274 2,275

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