Forum Replies Created

Viewing 30 posts - 55,321 through 55,350 (of 68,187 total)
1 2 3 … 1,844 1,845 1,846 … 2,271 2,272 2,273
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 14:15

    Please clear cache and check now.

    Regards

    #192786 Copied In reply to: Product Slider Item Widths
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 14:04

    Hello,

    You’re welcome!
    Please read about widget areas – https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/

    Regards

    #192783 Copied In reply to: Two column layout on mobile and reduce padding on header
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 13:41

    Please provide us with FTP access.

    Regards

    #192780 Copied In reply to: Product Slider Item Widths
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 13:09

    Hello,

    You can edit the file header.php. We recommend making changes in the child theme not to lose changes after the theme update.

    Regards

    #192777 Copied In reply to: insert any things in header next to de logp
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 12:39

    Hello,

    1. I would recommend you to check Responsive Options – https://prnt.sc/jgj78j
    2. Please add this code in Theme Options > Styling > Custom css:

    .header-wrapper header > .container .container-wrapper {
    padding-top: 10px;
    padding-bottom: 10px;
}

    Also, disable Breadcrumbs in Theme Options > General > Breadcrumbs > Breadcrumbs Style and go to Theme Optioons > General > Header settings > Header overlaps the content > Off + remove margin-top: -68px for this row http://prntscr.com/jgjbf0

    Regards

    #192773 Copied In reply to: Two column layout on mobile and reduce padding on header
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 12:25

    Hello @nebcreative,

    1. You can add this css code in Theme Options > Styling > Custom css:

    .sidebar-widget.widget_product_categories .widget-title {
    color: #1e1e1e;
    font-size: 16px;
    background-color:  transparent;
    text-align:  left;
    margin-bottom: 0px;
    padding-left: 0px;
}

    2. Disable WooCommerce Infinite Scroll and Ajax Pagination plugin or set settings correctly – https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

    Regards

    #192772 Copied In reply to: Some astetic issues i cant figure out
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 12:16

    Hello,

    Does it work the same way with a default theme?
    Have you tried to disable all 3rd-party plugins?

    Regards

    #192770 Copied In reply to: Global map of my shops in my site
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 12:05

    My pleasure 🙂

    Regards

    #192768 Copied In reply to: change color of search or header
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 11:58

    What version of the Safari browser are you using?

    Regards

    #192767 Copied In reply to: WPBakery not working again
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 11:00

    I do not see the problem – http://prntscr.com/jghzpi Please clear cache and check one more time, or describe the issue in more details.

    Regards

    #192762 Copied In reply to: WPBakery not working again
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 10:49

    Hello,

    Credentials to wp-admin panel are incorrect. Please check them.
    Have you checked if the problem occurs with a default theme?

    Regards

    #192760 Copied In reply to: WPBakery not working again
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 10:12

    Hello,

    Please add this code in Custom css:

    .secondary-menu-wrapper .secondary-title, .secondary-menu-wrapper .secondary-title:after {
    color:  white;
}
.secondary-menu-wrapper .secondary-menu-toggle .icon-bar,
.header-smart-responsive .header-wrapper .menu-more .menu-more-toggle span,
.header-smart-responsive .header-wrapper .menu-more .menu-more-toggle span:after, 
.header-smart-responsive .header-wrapper .menu-more .menu-more-toggle span:before {
    background:  white;
}
.header-smart-responsive .header-wrapper .menu-more .menu-more-toggle:after {
    border-color:  white;
}
.secondary-menu-wrapper .secondary-title {
    top: -8px;
}
.et-secondary-visibility-on_hover .secondary-menu-wrapper:hover .menu {
    top: 86%;
}
.header-wrapper.header-advanced .secondary-title {
    border:  none;
}

    Regards

    #192758 Copied In reply to: Secondary Menu Issues
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 09:50

    You’re welcome.

    Regards

    #192757 Copied In reply to: picture no show,when adding to cart
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 09:38

    Hello,

    Thanks for your questions.

    How do I replace front page images with my own?

    – please see screenshots – https://prnt.sc/jggr56 (column settings > Design Options > Background) http://prntscr.com/jggru6
    Find more – https://wpbakery.com/video-tutorials/

    The images on my product page are so huge that they are running through the menu on the top of the screen. I have no idea how to reset this.

    – Page Layout can be changed via Theme Options > E-commerce > Single Product Page.
    Also, disable “Header overlaps the content” in Theme Options > General > Header Settings (the overlap can be activated on a separate page via [8theme] Layout options > http://prntscr.com/jggumo)

    When I added a slider 1000 x 500 as per the specs for revolution slider, its automatically increasing the size that displays which cuts the image off

    – here you will find documentation and video tutorials for slider https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
    Let us know if you need any further assistance.

    Regards

    #192754 Copied In reply to: Any video tutorials?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 09:19

    Hello,

    Our theme does not have any compatibility issues with default WP editor, so you can contact WordPress support and ask about enabling the editor.
    Please note if you make any error WP won’t save your file and we faced the situations when WP just remove all the content from the file if any error was made and WP moves back the changes. And it was not just with our theme. That’s why WP editor is not a good tool for development. Use FTP to implement new features.
    Also, do not forget to use a child theme to implement changes.

    Regards

    #192752 Copied In reply to: where is theme editor?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 09:13

    Hello,

    Does it work the same way with the parent theme?
    Have you tried to disable all 3rd-party plugins?

    Regards

    #192751 Copied In reply to: picture no show,when adding to cart
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 09:06

    Hello,

    You need to change this part of custom css code http://prntscr.com/jggg31 to http://prntscr.com/jggggf

    /* make category description less wide */
@media only screen and (min-width: 1201px){ 
.tax-product_cat .read-more-wrap {
    max-width: 75%;
    margin: auto;
}
}
@media only screen and (max-width: 1200px){ 
.tax-product_cat .read-more-wrap {
    max-width: 85%;
    margin: auto;
	}
}

/* Prices on category and product page page less weighty */

.products-grid .product .product-name {
    font-size: 14px;
    font-weight: 200;
}
.products-grid .product .price {
    font-size: 20px;
    font-weight: 300;
}
.single-product h2.product-name {
    font-size: 20px;
    font-weight: 200;
}
.single-product-page .product-info .price {
    font-size: 20px;
    font-weight: 300;
}
/* Change Menu Font */

.top-bar a {
    font-family: Raleway;
    line-height: 1.5 !important;
    color: #6f6f6f !important;
	font-size: 16px;
    font-weight: 300;
}
	
.header .shopping-cart-widget .widget_shopping_cart_content .bottom-btn a {
    font-size: 12px !important;
}

    Regards

    #192749 Copied In reply to: What CSS controls the product price font size?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 08:50

    Hello,

    Theme Options > Blog Layout > Sidebar position > Without or Edit page > Page Layout > Sidebar Position > Without sidebar.

    Regards

    #192744 Copied In reply to: remove Search bar in checkout page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 08:28

    Hello,

    You’re welcome!
    Here you can find a few video tutorials – https://www.8theme.com/videos/ I hope they will be useful.
    Have a nice day.

    Regards

    #192742 Copied In reply to: change color of search or header
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 08:20

    Yes, close this media query – https://prnt.sc/jgfxfa
    Let me know result.

    Regards

    #192740 Copied In reply to: CSS showing an error
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 08:16

    You’re welcome!

    Regards

    #192738 Copied In reply to: Product widget
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 08:15

    Hello,

    What exactly problem did you get after theme update? Please provide us with temporary FTP access also.

    Regards

    #192737 Copied In reply to: Website breaks when we try to update the Theme
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 07:44

    Please see screenshot – https://prnt.sc/jgfk8t

    Regards

    #192735 Copied In reply to: Registering Theme on a test domain
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 07:40

    Hello,

    Thanks for the topic.
    Please go to Theme Options > E-commerce > Products Page Layout > Product content elements.

    Regards

    #192734 Copied In reply to: How to hide categories from product page view
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 07:38

    Hello,

    Thanks for the topic.
    Please read our documentation – https://www.8theme.com/documentation/xstore/theme-installation/demo-content/, try to do the import using .xml files (Tools > Import > WordPress) https://www.8theme.com/download-plugins/ (XStore XML files v 4.24).
    Also, make sure you have checked all the server requirements before the installation – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
    Let us know if you need help with this and provide temporary wp-admin access in the Private Content area.

    Regards

    #192733 Copied In reply to: Demo Site not installed
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 07:33

    Hello,

    Please try to activate theme now.

    Regards

    #192732 Copied In reply to: Activation number limit
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 07:30

    You’re welcome!

    Regards

    #192730 Copied In reply to: Change Variant hamburger layout menu
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2018 at 07:30

    Hello @Vernaire,

    Please try to set – http://prntscr.com/jgfe54 in Theme Options > General > Header settings, if it won’t work for your header type, add this custom css in Theme Options > Styling > Custom css:
    .header-wrapper header > .container .container-wrapper {padding-top: 0.5em; padding-bottom: 0.5em;}
    Also, “Logo max width” can be changed in Theme Options > General > Header settings.

    Regards

    #192729 Copied In reply to: reduce space on header
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 17:03

    “Custom class” means text you added in “Extra class name” field https://prnt.sc/jg65ju, like – http://prntscr.com/jg7139
    in this case, the custom css should be:

    .top-bar p:empty {
  display:none;
}
.top-bar .widget_icl_lang_sel_widget, .top-bar .top-content {
    display:  inline-block;
}
.top-bar .top-content {
    margin-top: 10px;
    position: absolute;
    left: 50%;
    transform: translateX(-50%);
}

    Regards

    #192712 Copied In reply to: change color of search or header
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2018 at 16:09

    You’re welcome!

    Regards

    #192703 Copied In reply to: WP BAKERY PLUGIN DOES NOT ALLOW ME TO USE THE BACKEND EDITOR?
  • 1 2 3 … 1,844 1,845 1,846 … 2,271 2,272 2,273
    Viewing 55,350 results - 55,321 through 55,350 (of 68,187 total)
Viewing 30 posts - 55,321 through 55,350 (of 68,187 total)
1 2 3 … 1,844 1,845 1,846 … 2,271 2,272 2,273

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