Hello Anas,

You’re welcome!

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us with your concern.

We kindly request that you update your theme and plugins, clear your cache, and then verify the results.
https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Best Regards,
8Theme’s Team

Hello Fernando,

Thank you for reaching out to us.

Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins, and we can not provide support for such plugins or custom 3rd-party code.

Have you tested how it works with the default WooCommerce theme – Storefront activated on your site?

Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

Should you require personalized customization services, we invite you to submit a request through our customization panel at the following link: https://www.8theme.com/account/#etheme_customization_panel. This will allow you to engage directly with our technical team.
Please note that customization services are subject to additional charges. The exact amount will be determined after a detailed review of your request.

Best Regards,
8Theme’s Team

Hello, Adarsh Singh,

Thank you for your screenshot.

Please go to Header Builder via Elementor > edit template for the entire site – https://prnt.sc/2jntnmU3oszI

https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/

Warm Regards,
The 8Theme Team

Hello Sadia,

Thank you for reaching out to us with your concerns.

Please update the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Clear cache and check the result.

Best Regards,
8Theme’s Team

Hello Storee,

Have you changed wp-admin access? We can’t access your Dashboard anymore.

Here is a video of Theme Options > General / Layout > Mobile Optimization – https://gyazo.com/f957e5ae081ed102ce08174a3441dcd6

Best Regards,
8Theme’s Team

Hello Anas,

We appreciate your prompt response.

We’ve edited the settings of the Price widget – https://gyazo.com/1b041428a3ec3b6a7a443346ceed261f Please check the result.

Best Regards,
8Theme’s Team

Hello Fernando,

If the issue you are observing is not related to the use of our theme and occurs when the Storefront theme is activated (as per our request for you to conduct this test), then we kindly advise you to direct this matter to the WooCommerce support service for further assistance – https://wordpress.org/support/plugin/woocommerce/

Best Regards,
8Theme’s Team

Hello Sahil,

How did you create it, an additional plugin was used?

Best Regards,
8Theme’s Team

Hello Bagwani,

Thank you for reaching out to us with your queries.

Regarding your concern about the absence of a child theme, it is generally advisable to use a child theme when making customizations. This approach ensures that your modifications are preserved when the parent theme is updated. Without a child theme, there is a risk that custom changes could be lost during an update.

Fortunately, you can indeed install a child theme at this stage. Installing a child theme will not affect the current data. However, any customizations directly made to the parent theme files would need to be manually transferred to the child theme.

To install a child theme, you can follow these steps:
– Download the child theme archive from this page – https://www.8theme.com/downloads/
– Go to Appearance > Themes > install the child theme, but do not activate yet.
– Please note that the child theme does not inherit the theme options of the parent theme, if you enable the child theme, you need to import options from the parent theme.
Go to Theme Options (when the parent theme is activated) > Import/Export > download the export file. After that Activate the child theme (Appearance > Themes) > go to Theme Options > Import/Export > import your options and reload the page without saving! Save options only after reloading. Check your site after that, and use the child theme.

Best Regards,
8Theme’s Team

Hello Elhadj07,

Thank you for reaching out to us.

1/ Theme Options > Styling > Typoghraphy settings for buttons.

2/ Custom CSS can be used to change the breadcrumb color of the wishlist page:

.woocommerce-wishlist .page-heading, .woocommerce-compare .page-heading, .woocommerce-account .page-heading {
    background-color: #E7E7E7;
}

https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us with your request.

Please read this article – https://woocommerce.com/document/editing-product-data-tabs/

There is no option to add an image for a tab, but custom CSS code can be used, for example:

.wc-tabs .et-woocommerce-tab:last-child a:after {
    content: url('/wp-content/uploads/2024/07/logo.png');
    width: 30px;
}

change /wp-content/uploads/2024/07/logo.png to the desired image URL.

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello Burak,

Loco Translate > Themes > XStore.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

This screenshot is from the video you provided https://gyazo.com/d697158472b7904b6fa78b6c705d5104 , and it shows that elements are hidden for mobile. Please click on an element to open its settings > Responsive settings.
Or provide us with the URL to editor from your video, and we will help you.

Best Regards,
8Theme’s Team

Hello Storee,

Thank you for reaching out to us.

Please try to disable Mobile Optimization (Theme Options > General).
In case you are using an additional cache plugin, both optimization options (plugin and theme options) conflict with each other and can not improve the speed together.

Best Regards,
8Theme’s Team