An section not availible in mobile version

This topic has 11 replies, 3 voices, and was last updated 2 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: fahd
    fahd
    Participant
    July 30, 2024 at 14:20

    hi
    an section not availible in mobile version but exist in disktop version ..this video and photo explain the problem :
    https://ibb.co/Z1Gs72k
    video :
    https://streamable.com/59kd33

    10 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 30, 2024 at 14:38

    Hello,

    Thank you for reaching out to us.

    This screenshot is from the video you provided https://gyazo.com/d697158472b7904b6fa78b6c705d5104 , and it shows that elements are hidden for mobile. Please click on an element to open its settings > Responsive settings.
    Or provide us with the URL to editor from your video, and we will help you.

    Best Regards,
    8Theme’s Team

    Avatar: fahd
    fahd
    Participant
    July 30, 2024 at 14:48

    the element is on in the responsive .you can see this image
    https://ibb.co/1GkGcs4

    Avatar: fahd
    fahd
    Participant
    July 30, 2024 at 15:25

    I provided you a video before

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 30, 2024 at 15:26

    Hello,

    We appreciate your prompt response.

    This is not that setting because as you can see it is not activated. Please provide URL to the editor from your video.

    Best Regards,
    8Theme’s Team

    Avatar: fahd
    fahd
    Participant
    July 30, 2024 at 15:31

    I don’t undrestand what do you mean by”provide URL to the editor from your video.”

    Avatar: fahd
    fahd
    Participant
    July 30, 2024 at 15:34

    Do you mean the url of that page where the probleme exist?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 30, 2024 at 15:34

    Hello,

    You are showing how you edit settings, please copy the URL from the browser and provide it here.

    Best Regards,
    8Theme’s Team

    Avatar: fahd
    fahd
    Participant
    July 30, 2024 at 15:41

    https://linkup.ma/wp-admin/post.php?post=8558&action=elementor

    I provided you before the admin information

    Avatar: fahd
    fahd
    Participant
    July 30, 2024 at 18:20

    thank you the probleme is solved

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 30, 2024 at 18:20

    Dear fahd,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

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The issue related to '‘an section not availible in mobile version’' has been successfully resolved, and the topic is now closed for further responses

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