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Viewing 30 posts - 51,751 through 51,780 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 16:25

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 15:44

    Hello,

    Please check now – http://prntscr.com/lfwrz6
    It looks like the problem was caused by cache. We’ve renamed large-resolution.css file > large-resolutions.css (legenda/css folder) and that fixed the problem. I would recommend you to clear server cache.
    You can delete the custom css code from style.css file of the child theme. Please note, that changes in child theme will affect your site only in case the child theme is activated on site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 15:29

    Hello,

    Please clear cache and check one more time http://prntscr.com/lfwphx

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 15:13

    Hello,

    Fixed. Please clear cache and check now.
    This also will be fixed in the next theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 14:40

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 14:38

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 14:29

    Delete or change this custom css code http://prntscr.com/lfvu2w

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 14:27

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 14:22

    Hello,

    Please provide screenshot for better understanding.
    Also, provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 14:20

    Please provide us with temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 14:12

    Hello,

    Have you cleared browser cache? http://prntscr.com/lfvls1

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 14:10

    Please change this code https://gyazo.com/d8cf2c1df852bdf60a680a5a6e9036c9 to:

    .st-pusher, .step-title span,
    .register-link .register-popup .popup-title span,
    .login-link .login-popup .popup-title span,
    .cart-popup-container, .register-link .register-popup, 
    .login-link .register-popup, .register-link .login-popup, 
    .login-link .login-popup, .meta-title span,
    .quick-view-popup, .product-navigation .product-arrows, .comment-reply-title span {
        background-color: black !important;
    }
    .btn:hover {
        color: white;
        border-color: white;
    }
    .shop-table .table-bordered td.product-price span, 
    .shop-table .table-bordered td.product-subtotal span,
    .shop_table .order-total td, .order-list .media-heading a,
    .shopping-container .big-coast, .woocommerce-shipping-calculator a,
    .product-title a, .product-navigation .next-product:before,
    .product-information .yith-wcwl-add-to-wishlist a, .must-log-in a,
    .product-information .email-link:before, .product-images .email-link:before,
    .product-information .email-link, .tabs .tab-title.opened {
        color: white;
    }
    form .form-row input.input-text, 
    form .form-row textarea,
    .coupon input[type=text], .quantity input[type="number"] {
        color: #333333;
    }
    .order-review .step-title span {
        background-color: #333333 !important;
    }
    .meta-title:after {
        background-color: white;
    }

    4. Please provide temporary wp-admin access http://prntscr.com/lfvkna

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 13:55

    Hello,

    There is no such possibility.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 13:38

    Hello,

    Please add this code in Theme Options > Styling > Custom css > Global custom css:

    .woocommerce-advanced-product-label {
        z-index: 3;
    }

    Let us know the result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 13:32

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 13:21

    Please change the previous code https://prnt.sc/lfuw5w
    to

    .single-product .meta-title span, .step-title span, .quantity input[type=”number”], .st-menu-content,
    .login-link .login-popup, .login-link .login-popup .popup-title span,
    .product-navigation .product-arrows {
        background-color: #565656;
    }
    select, .cart-popup-container p, .login-link .login-popup .popup-title span, 
    .login-link .login-popup label, .emodal-text p, .emodal .emodal-title, .shopping-container .small-h,
    .form-row input.input-text, form .form-row textarea, .quantity input[type="number"] {
        color: #565656;
    }
    .order-review .step-title span {
        background-color: #777777;
    }
    .login-link .login-popup label,
    .login-link .login-popup .popup-title span,
    .header-wrapper.color-dark .shop-text, .product-title a,
    .product-information .yith-wcwl-add-to-wishlist a,
    .product-information .email-link, .product-information .email-link:before,
    .product-navigation .next-product:before,
    .shop-table .table-bordered .remove-item, .tabs .tab-title.opened, 
    .shop-table .table-bordered td.product-price span, .shop-table .table-bordered td.product-subtotal span,
    .cart-collaterals .cart_totals h2, h3.underlined,
    .woocommerce-shipping-calculator a,
    .cart-collaterals .order-total strong span,
    .cart-collaterals table th {
        color:  white;
    }
    .meta-title:after, .step-title:after{
        background-color: white;
    }
    .shop-table .table-bordered .remove-item,
    .cart-collaterals .cart_totals h2, h3.underlined {
        border-color:  white;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 12:34

    You need to activate the child theme on site (Appearance > Themes). Before this, check widgets and make sure that you know where every widget is placed because they could be messed up after the child theme activation.
    Please provide FTP access so we can take a closer look and investigate the problem with grid more deeply.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 11:58

    Please add this code in style.css file of child theme (https://www.8theme.com/demo/docs/legenda/#child_theme https://www.8theme.com/download-plugins/ http://prntscr.com/lfttgt) or in custom.css file of Legenda (parent/main) theme (https://www.8theme.com/videos/ – Legenda WordPress Theme – How to create custom.css file):

    @media only screen and (min-width: 1200px) {
        .products-grid .product {
            margin-left: 0px;
        }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 11:41

    Hello,

    Please try to clear cache and check one more time. If this doesn’t help, provide us with temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 11:38

    Hello,

    Please try to exclude this URL from the index. Read here how to create roboots.txt file for the WP https://kinsta.com/blog/wordpress-robots-txt/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 10:39

    It works in the same way with the default WooComemrce theme – Storefront – https://prnt.sc/lfsq7j This can be changed only by additional customization. Additional customization is not included in our basic support. You can contact woocommerce support.
    To change the background color, add this custom css:

    .category-grid.text-color-white.style-with-bg .categories-mask {
        background-color: #2120205c;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 10:17

    You’re welcome!
    Please provide links to pages from your screenshots and temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 09:46

    Hello @zucca,

    I am glad that your problem was solved.
    Please provide a video for better understanding the new problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 09:44

    Please change the previous code to:

    #cookie-notice {
        background-color: rgb(51,51,51) !important;
        min-width: unset !important;
    }
    #cookie-notice .button.wp-default {
        color: #333 !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 09:26

    Hello,

    Please add this code in Global custom css:

    #cookie-notice {
        background-color: rgb(51, 51, 51) !important;
        min-width: unset;
    }
    #cookie-notice .button.wp-default {
        color: #333333 !important;
    }

    then clear cache and check the result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 09:17

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 09:15

    Hello,

    If you will face problems with translating after theme update, you need to synchronize translation files.
    About the problem on the checkout page, try to move this code:

    .woocommerce-checkout-review-order-table #shipping_method select{
        width:100%;
    }

    from Theme Options > Custom css > Custom css for mobile into Global custom css area.
    Let us know the result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 08:50

    Hello,

    I am glad that your problem was solved.
    If you need our help, do not forget to provide dashboard access also.
    About Core plugin updating, you can simply delete the plugin via dashboard then go to XStore > Install plugins > install the latest version of Core plugin.
    To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/ . The latest versions of plugins you can find here – https://www.8theme.com/download-plugins/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 08:45

    Hello,

    1) Please check links of the mobile menu now. I’ve removed a part of custom css code, so you can change mobile menu text color via Theme Options.
    Do not forget to clear cache before checking.
    2) I am pretty sure that it is the effect of the browser cache. Have you cleared cache? Please try to check the menu from another browser.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 08:29

    This is caused by one of your plugins – https://prnt.sc/lfr6qy you can change it in settings of the plugin or add this custom css code in Theme Options > Custom css > Global custom css:

    #cookie-notice {
        min-width: unset;
    }

    Regards

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    Viewing 51,780 results - 51,751 through 51,780 (of 68,187 total)
Viewing 30 posts - 51,751 through 51,780 (of 68,187 total)
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