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Viewing 30 posts - 51,721 through 51,750 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 13, 2018 at 09:13

    Hello,

    XStore 5.0 is major update and we have changed a lot of things https://xstore.8theme.com/update-history/ including theme styles. For example, we removed some headers types in 5 version of our theme, because they were very similar, and added new settings in Theme Options http://prntscr.com/lhpe2p
    Child theme files should be updated according to new files.
    Here you can find video How to update theme from 4.x to 5.x – https://youtu.be/I7wPeHEPb6E
    To update the theme you can create a staging site (a full copy of live site) and update xstore there. Then, if everything is ok, update the production site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 13, 2018 at 08:57

    Please check now. I’ve removed a part of custom css code from Theme Options > Custom css.
    You need to replace images, that comes from our site, like https://xstore.8theme.com/demos/handmade/wp-content/uploads/sites/33/2017/02/header-bg-example.png and https://xstore.8theme.com/demos/handmade/wp-content/uploads/sites/33/2017/03/post-btn.png You can download such images and upload them into your media library then change links in your Theme Options.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 13, 2018 at 08:48

    You’re welcome!
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 13, 2018 at 08:46

    I am glad that your problem was solved.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 13, 2018 at 08:45

    Hello,

    Sorry for the inconvenience.
    Unfortunately, we do not have a ready solution for now.
    This bug was added in our task list and will be fixed in next theme update. As a temporary solution, you can replace tabs on Home page.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 13, 2018 at 08:14

    Fixed. Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2018 at 17:02

    Please provide temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2018 at 16:50

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2018 at 16:50

    Hello,

    Please check your menu now.
    Theme Options > Typography > Menu > Customize mobile menu links > Mobile links color (hover, active states).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2018 at 16:46

    Hello,

    1. Please create add-to-cart.php file into your child-theme/woocommerce/loop folder

    <?php
    /**
     * Loop Add to Cart
     *
     * This template can be overridden by copying it to yourtheme/woocommerce/loop/add-to-cart.php.
     *
     * HOWEVER, on occasion WooCommerce will need to update template files and you
     * (the theme developer) will need to copy the new files to your theme to
     * maintain compatibility. We try to do this as little as possible, but it does
     * happen. When this occurs the version of the template file will be bumped and
     * the readme will list any important changes.
     *
     * @see 	    https://docs.woocommerce.com/document/template-structure/
     * @author 		WooThemes
     * @package 	WooCommerce/Templates
     * @version     3.3.0
     */
    
    if ( ! defined( 'ABSPATH' ) ) {
    	exit;
    }
    
    global $product;
    
    $class = '';
    $html = '<a href="%s" data-quantity="%s" class="btn border-grey %s product_type_%s" %s><i class="ico-smallpacket"></i> %s</a>';
    
    // if(etheme_get_option('ajax_addtocart') && $product->is_purchasable() && $product->is_in_stock() > 0 && $product->get_type() == 'simple') {
    // 	$class .= 'etheme_add_to_cart_button ajax_add_to_cart ';
    // 	$html = '<a href="%s" data-quantity="%s" class="add_to_cart_button btn border-grey progress-button %s product_type_%s" %s data-style="shrink" data-horizontal><i class="ico-smallpacket"></i> %s</a>';
    // }
    
    echo apply_filters( 'woocommerce_loop_add_to_cart_link', // WPCS: XSS ok.
    	sprintf( $html,
    		esc_url( $product->get_permalink() ),
    		esc_attr( isset( $args['quantity'] ) ? $args['quantity'] : 1 ),
    		esc_attr( $class ),
    		esc_attr( $product->get_type() ),
    		isset( $args['attributes'] ) ? wc_implode_html_attributes( $args['attributes'] ) : '',
    		esc_html( $product->add_to_cart_text() )
    	),
    $product, $args );

    2. There is no such possibility.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2018 at 16:30

    1) The situation is caused by your changes in the child theme. With parent theme, it looks like this – http://prntscr.com/lhfdri You can temporarily activate parent theme on site and check.
    2) On the right side, you may see cart and wishlist icons. Please describe in more details the desired result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2018 at 16:21

    Hello,

    I am glad that you sorted out.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2018 at 16:15

    Hello,

    You can set Primary category for product http://prntscr.com/lhf66z or Theme Options > Shop > Products style > Product content elements > Product Categories > Disable.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2018 at 13:48

    Hello,

    Go to Products > Categories > create the category and add all products http://prntscr.com/lhcx6l to that category.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2018 at 13:42

    Hello,

    The menu is overlapped by your logo. You can add this code in Theme Options > Custom css > Global custom css:

    @media only screen and (max-width: 992px) {
        .header-logo .logo-fixed {
            transform: translateX(50%); 
        }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2018 at 13:37

    Hello,

    Menu options you can find into popup, so to be able to see all menu settings, you need to click on “8Theme Page Options”.
    Please watch our videos – https://youtu.be/OnxkixHtVLI https://youtu.be/f07MBdnFPfk

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2018 at 13:28

    Hello,

    Thanks for contacting us. Please provide correct wp-admin (login and pass) and FTP (hostname, username, password, port) access.
    1) Please provide screenshots for better understanding the problem. Do you have the problem only with our theme or even when a default WC theme – Storefront activated on your site?
    I’ve tested your site here – https://search.google.com/test/mobile-friendly
    http://prntscr.com/lhceas
    Also, you may see this as result of testing your site http://prntscr.com/lhcg9q, so check your robots.txt file (these articles can be useful https://www.ostraining.com/blog/general/google-mobile-robots/ https://mor10.com/robots-txt-might-be-ruining-your-mobile-friendly-ranking-with-google/ ).
    2) Do you have API key? Please read how to get it https://developers.google.com/maps/documentation/javascript/tutorials/adding-a-google-map#step_3_get_an_api_key .
    Go to Theme Options > Contact Form > Google Map API and add api key.
    Then you need edit the file wp-content/themes/legenda/contacts.php, find the line 175
    <script type="text/javascript" src="https://maps.googleapis.com/maps/api/js?sensor=false"></script>
    , replace the code with this
    <script type="text/javascript" src="https://maps.googleapis.com/maps/api/js?key=YOUR_API_KEY&sensor=false"></script>
    , add your API key instead of “YOUR_API_KEY” text in the link.
    3) Do you have the problem only with our theme or with a default WC theme – Storefront too?
    Let us know and provide access so we can take a closer look.
    4) Please provide URL of page where we will be able to see the problem.
    Did you make changes in template files?
    5) To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/ . The latest versions of plugins you can find here – https://www.8theme.com/download-plugins/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2018 at 11:33

    Hello,

    Thanks for the notice. I’ve passed it to our developers.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2018 at 09:54
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2018 at 09:51

    Hello,

    Theme Options > Footer > Show footer demo blocks > Off.
    The height of footer you can change by adding Padding in Theme Options or by editing your footer static block.
    Add this code in Global custom css:

    .copyright .row-copyrights {
        border: none !important;
    }

    Apperance > Widgets > Footer and Footer Copyright areas.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2018 at 09:46

    Please clear cache and check one more time – http://prntscr.com/lh9kh9

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2018 at 09:44

    http://prntscr.com/lh9jeo > http://prntscr.com/lh9jn9

    <div class="col-md-8">
    <h2 class="banner-title" style="color: #5d554a; margin: 0px; font-size: 42px; font-weight: 300; font-family: Helvetica, sans-serif; text-align: center; letter-spacing: 1px;"><span style="color: #ffffff;">Jewellery</span></h2>
    
    <hr class="divider horizontal-break" style="height: 2px; text-align: center; background-color: #7a7a7a; ; margin: 2px auto !important;" />
    
    &nbsp;
    <div class="content-inner" style="text-align: center;"><a style="color: white; text-align: center; background-color: #222222; font-size: 14px; margin: 0 auto; padding: 10px 16px; letter-spacing: 0.3px;" href="https://www........com/product-category/jewellery/" target="_blank" rel="noopener">SHOP NOW</a></div>
    </div>

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2018 at 09:38

    Hello,

    Sorry for the delay due to the weekends.
    Unfortunately, your question is a bit unclear to me. Please describe the desired result in more details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2018 at 09:35

    Hello @Daniel Borda,

    Done. Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2018 at 09:30

    You’re welcome!
    Please try to use this code:

    .woocommerce-shipping-methods input[type="radio"] {
        margin-right: 5px;
    }
    .shop_table tr li label {
        font-size: 16px;
        display:  inline;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2018 at 09:15

    Hello,

    I am glad that you sorted out. Thanks for letting us know.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2018 at 09:15

    Hello,

    Theme Options > Footer > Show footer demo blocks > Off.
    Appearance > Widgets > Footer Copyrights Left/Right – https://youtu.be/4SfPPuwPCVI

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2018 at 09:11

    Hello,

    http://prntscr.com/lh94s7
    http://prntscr.com/lh951b (CMB2 plugin needs to be enabled)
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2018 at 09:08

    Hello,

    Please provide your site URL and temporary wp-admin access so I can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2018 at 08:57

    Hello,

    Please add this code in Global custom css:

    @media only screen and (max-width: 992px) {
        .header .shopping-container .cart-bag, .mobile-menu-wrapper .links {
            display:  none;
        }
    }

    Regards

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    Viewing 51,750 results - 51,721 through 51,750 (of 68,227 total)
Viewing 30 posts - 51,721 through 51,750 (of 68,227 total)
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