Forum Replies Created

Viewing 30 posts - 51,391 through 51,420 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2018 at 10:46

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2018 at 10:35

    I’ve disabled Stidner Shipping – Payson Checkout plugin. Please clear cache and check pages now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2018 at 10:22
    .header-wrapper {
        background-size: cover;
        background-position: 50% 0%;
        background-repeat: no-repeat;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2018 at 10:19

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2018 at 10:08

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2018 at 10:08

    Please try to use this code:

    background-size: cover;
    background-position: 50% 0%;
    background-repeat: no-repeat;

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2018 at 10:01

    Hello,

    Did you make changes in template files?
    Try to disable all 3rd party plugins to check if one on them causes the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2018 at 09:57

    Hello,

    Please try to use this custom css code:

    .header-wrapper .shop-text {
        font-size: 0px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2018 at 09:55

    Hello,

    In the console on your site – https://prnt.sc/ln184r Contact your hosting provider to solve the problem from the server side.
    Also, try to disable Ajax “Add To Cart” in Theme Options > Single product page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2018 at 09:49

    Hello,

    You can try 1170×164.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2018 at 09:39

    Hello,

    .woocommerce-account .button {
        color:  white;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2018 at 09:37

    Hello,

    Please add this code in Global custom css:

    @media only screen and (max-width: 992px) {
        .banner{
            margin-bottom: 30px !important;
        }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2018 at 09:34

    Hello,

    Please add this code in Global custom css:

    .wpcf7-form-control-wrap input[type="text"], .wpcf7-form-control-wrap input[type="email"],
    .wpcf7-form-control-wrap textarea {
        width: 100%;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2018 at 09:31

    Hello,

    Please add this code in Global custom css:

    @media only screen and (max-width: 992px) {
        .top-bar .top-links .links {
            display:  block;
        }
        .top-bar .languages-area{
            display:  none;
        }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2018 at 09:20

    Hello,

    My account page contains default WC registration form. Settings you can find in WooCommerce > Settings > Accounts & Privacy or refer to WC documentation.
    Register page shows our registration form – https://www.8theme.com/demo/docs/royal/#4_registration_page It can be changed via additional customization in files. Copy et_register_form function (wp-content/themes/royal/framework/theme-functions.php – section “! Registration Form”) into functions.php of child theme and make changes there.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2018 at 09:14

    Hello,

    Please add this code in Global custom css:

    .mobile-nav .menu>li.current-menu-item >a, .mobile-nav-heading,
    .mobile-nav .links li a, .mobile-nav .menu >li.current_page_ancestor >a,
    .mobile-nav .menu > li > a:hover {
        color:  white;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2018 at 09:08

    Hello,

    Please try the solution – http://prntscr.com/ln0n59 from this topic https://www.8theme.com/topic/menu-tabs-misaligned-from-center/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2018 at 09:06

    Hello,

    Sorry for the delay due to the weekends.
    Please describe the problem in more details for better understanding.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2018 at 09:04

    Hello,

    1) You can add css code in Theme Options > Custom css:
    http://prntscr.com/ln0dpo + http://prntscr.com/ln0ds5

    .content-product .product-details .button {
        width: 100%;
    }

    http://prntscr.com/ln0e7e

    .single_add_to_cart_button.button {
        width: 100%;
    }

    2) Appearance > Customize > WooCommerce > Product Images > Thumbnail width > 280 + “Uncropped” and Regenerate Thumbnails to apply these changes.
    Read more – https://docs.woocommerce.com/document/fixing-blurry-product-images/
    3) Please try to use xml files to import required pages – https://www.8theme.com/documentation/xstore/theme-installation/demo-content/
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2018 at 08:42

    Hello,

    Have you cleared cache?
    Your site under maintenance mode, so I can’t check it.
    The text caption is independent of the theme. You need to find an additional plugin that will give the desired effect on your site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2018 at 08:37

    Hello,

    Have you tried to deactivate theme via XStore dashboard https://prnt.sc/ln09wo ?
    Please provide us with temporary wp-admin access to the site where XStore theme needs to be deactivated.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2018 at 08:34

    Hello,

    Please clear all cache (browser, plugin, server) and check one more time. Do you use CDN?
    Provide us with temporary wp-admin and FTP access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2018 at 08:30

    Hello,

    I do not see the Top bar on your site. Have you disabled it?
    Please go to Theme Options > Header > Header Style > Header text color > Dark
    or provide temporary wp-admin access, so I can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2018 at 08:26

    Hello,

    1) Theme Options > Typography > Menu > Menu 2 level.
    2) Please check the structure of your mobile menu – http://prntscr.com/ln05ne

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2018 at 08:17

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 23, 2018 at 16:19

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 23, 2018 at 16:05

    Please clear cache and check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 23, 2018 at 15:32

    Please try to add this code in Theme Options > Custom css > Custom css for mobile:

    .home .wpb_revslider_element {
        margin-top: -15px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 23, 2018 at 14:29

    Hello,

    Yes, please use Loco Translate plugin to translate required strings.
    If this doesn’t help, provide us with temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 23, 2018 at 14:27

    Hello,

    Please provide temporary wp-admin access so we can take a closer look. Thanks in advance.

    Regards

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    Viewing 51,420 results - 51,391 through 51,420 (of 68,187 total)
Viewing 30 posts - 51,391 through 51,420 (of 68,187 total)
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