I am glad that you sorted out.
This topic will be closed. Please kindly open up new tickets for additional questions.
Regards
Rose Tyler
Support staff
November 28, 2018 at 12:59
You’re welcome!
Regards
Rose Tyler
Support staff
November 28, 2018 at 11:52
Hello,
1) I do not see it on your site. Have you sorted out?
2) Go to Appearance > Widgets > add Product Categories widget into Shop sidebar. Select Order by > Category order.
Set categories appropriately to your needs – https://gyazo.com/70b45573decb47e9a4c3b5e3db5679f3
3) Appearance > Widgets > After the products > delete static block from this area or edit the block via Dashboard > Static blocks.
4) You need to change title of the widget – http://prntscr.com/lo00th
.menu .menu-disable_titles > a i {
line-height: 3;
top: 2px;
}
Regards
Rose Tyler
Support staff
November 28, 2018 at 10:54
You’re welcome!
Regards
Rose Tyler
Support staff
November 28, 2018 at 10:26
Have you cleared cache? Did you make changes in template files?
Please provide URL and temporary wp-admin access so I can take a closer look.
Regards
Rose Tyler
Support staff
November 28, 2018 at 10:15
Hello,
We don’t have the option to reset all the content but you may re-activate the default version in XStore > Import Demos > choose version and activate http://prntscr.com/ll8otc
Regards
Rose Tyler
Support staff
November 28, 2018 at 10:06
Dear,
You submitted the topic on XStore support forum but talking about Royal theme.
After adding the custom link with title and URL of your social media you need to Save Menu then you will be able to disable navigation label and add icon name http://prntscr.com/lnyh1y
Regards
Rose Tyler
Support staff
November 28, 2018 at 09:32
Hello,
Please provide screenshots.
Have you cleared cache? Make sure that version of your browser is not old.
Regards
Rose Tyler
Support staff
November 28, 2018 at 08:56
Hello,
This feature works only for simple products, for now.
If you want to get this for variable products, please submit the request here -https://www.8theme.com/topic/suggestions-and-proposals-2/ and describe in details desired result.
Regards
Rose Tyler
Support staff
November 28, 2018 at 08:52
Hello,
You’re welcome!
1) Theme Options > Header > Header layout > Mini cart banner content http://prntscr.com/lnxf4m
2) You need to change links. Please check Private content area.
Regards
Please contact administrator for this information.
Rose Tyler
Support staff
November 28, 2018 at 08:40
Hello,
Please add this code in style.css of your child theme:
Try to enable WP debug mode https://codex.wordpress.org/WP_DEBUG to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Let us know the result and provide temporary FTP access (FTP hostname, FTP username, FTP password).
Try to disable all 3rd party plugins to check if one on them causes the problem.
Regards
Rose Tyler
Support staff
November 27, 2018 at 09:16
Hello,
I would recommend you to contact the plugin author.
Regards
Rose Tyler
Support staff
November 27, 2018 at 08:42
Hello,
Do you mean that demo content of Caramel version disappeared from your site after the update or you can’t install this version at all?
We removed this version from our site but can help you with importing the demo in case you provide us with temporary wp-admin access.
Regards
Rose Tyler
Support staff
November 27, 2018 at 08:34
Hello,
Have you cleared server cache?
Do you use CDN?
Please check FTP access. We can’t connect, unfortunately.
Waiting for your reply.
Regards
Rose Tyler
Support staff
November 27, 2018 at 08:22
Hello,
Please activate Massive Addons for WPBakery Page Builder plugin on your site.
Feel free to ask if you have any other questions.
