Forum Replies Created

Viewing 30 posts - 51,391 through 51,420 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2018 at 10:54

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2018 at 10:26

    Have you cleared cache? Did you make changes in template files?
    Please provide URL and temporary wp-admin access so I can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2018 at 10:15

    Hello,

    We don’t have the option to reset all the content but you may re-activate the default version in XStore > Import Demos > choose version and activate http://prntscr.com/ll8otc

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2018 at 10:06

    Dear,

    You submitted the topic on XStore support forum but talking about Royal theme.
    After adding the custom link with title and URL of your social media you need to Save Menu then you will be able to disable navigation label and add icon name http://prntscr.com/lnyh1y

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2018 at 09:32

    Hello,

    Please provide screenshots.
    Have you cleared cache? Make sure that version of your browser is not old.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2018 at 08:56

    Hello,

    This feature works only for simple products, for now.
    If you want to get this for variable products, please submit the request here -https://www.8theme.com/topic/suggestions-and-proposals-2/ and describe in details desired result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2018 at 08:52

    Hello,

    You’re welcome!
    1) Theme Options > Header > Header layout > Mini cart banner content http://prntscr.com/lnxf4m
    2) You need to change links. Please check Private content area.

    Regards

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2018 at 08:40

    Hello,

    Please add this code in style.css of your child theme:

    .top-bar .top-links {
        margin-right: 0px;
        padding: 5px 0 0px 0;
    }
    .top-bar .wishlist-link {
        padding: 6px 0 0px 0;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2018 at 08:34

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2018 at 08:34

    Hello,

    You can use code from this article in function.php of your child theme – https://docs.woocommerce.com/document/editing-product-data-tabs/
    Returns & Delivery tab you can remove via Theme Options > Single Product page or via Additional product options [8theme] http://prntscr.com/lnxbk1

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2018 at 08:26

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2018 at 08:13
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2018 at 08:04

    Hello,

    Thanks for the question.
    Please see screenshots – https://prnt.sc/ll0wkn https://prnt.sc/ll0wu0

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2018 at 15:36

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2018 at 13:36

    Hello,

    Try to enable WP debug mode https://codex.wordpress.org/WP_DEBUG to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
    Let us know the result and provide temporary FTP access (FTP hostname, FTP username, FTP password).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2018 at 13:26

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2018 at 13:16

    Please see screenshots – http://prntscr.com/lnknb0 https://prnt.sc/lnko40

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2018 at 11:51

    I’ve regenerated .pot file and synchronized translation. Please try to translate theme using Loco Translate plugin now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2018 at 10:40

    Hello,

    Theme Options > Single Product page > Enable slider for gallery images > On.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2018 at 09:48

    Please change the previous code to:

    .header-type-5.header-wrapper .header-logo {
        top: 0px !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2018 at 09:32

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2018 at 09:31

    Hello,

    Try to disable all 3rd party plugins to check if one on them causes the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2018 at 09:16

    Hello,

    I would recommend you to contact the plugin author.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2018 at 08:42

    Hello,

    Do you mean that demo content of Caramel version disappeared from your site after the update or you can’t install this version at all?
    We removed this version from our site but can help you with importing the demo in case you provide us with temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2018 at 08:34

    Hello,

    Have you cleared server cache?
    Do you use CDN?
    Please check FTP access. We can’t connect, unfortunately.
    Waiting for your reply.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2018 at 08:22

    Hello,

    Please activate Massive Addons for WPBakery Page Builder plugin on your site.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2018 at 08:18

    Hello,

    You’re welcome!
    It was our bug that will be fixed in the next theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2018 at 16:31

    Hello,

    That is great thank you for letting us know.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2018 at 16:20

    You may rewrite etheme_init function framework/theme-functions.php ( http://prntscr.com/ln6t6d ) via child-theme

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2018 at 15:57

    Please change this custom css code https://prnt.sc/ln6h60 to https://prnt.sc/ln6ho8

    .header .menu-wrapper li > a:hover,
    .fixed-header .menu-wrapper li > a:hover{
        opacity:.6;
    }
    .header .menu-wrapper li.current-menu-item > a,
    .fixed-header li.current-menu-item > a{
        opacity:.6;
    }

    Current styles for bg and font are the default and come from dark.css.
    This http://prntscr.com/ln6ja5 can be changed via Theme Options > Menu > Menu styling > Dropdown options > Dropdown background.
    To change this http://prntscr.com/ln6jys go to Theme Options > Typography > Menu > Menu 2 level > Font Color.

    Regards

  • 1 2 3 1,713 1,714 1,715 2,273 2,274 2,275
    Viewing 51,420 results - 51,391 through 51,420 (of 68,227 total)
Viewing 30 posts - 51,391 through 51,420 (of 68,227 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.