Home page moves up and down on its own - by Spletni info

This topic has 12 replies, 3 voices, and was last updated 5 years, 4 months ago ago by Rose Tyler

  • Avatar: Spletni info
    Spletni info
    Participant
    November 22, 2018 at 00:40

    Hello,

    my homepage bounces slightly up and down after scrolling below revolution slider (which i think is the source of this problem). After i disable rev slider it doesnt bounce anymore.

    Gif of problem: https://media.giphy.com/media/1inVeb0d8b9eu2Rkl8/giphy.gif

    If you could point me in the right direction to solve this.

    My site is closed, as it is still under construction.

    11 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 22, 2018 at 08:54

    Hello,

    Provide us Dashboard and FTP access to your site to fix the problem.

    Regards

    Avatar: Spletni info
    Spletni info
    Participant
    November 22, 2018 at 13:18

    Hi,

    i send it in private area. Could you also let me know how u fix this problem, for future reference? 🙂

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2018 at 14:38

    Hello,

    Please check FTP access. We can’t connect, unfortunately.
    Waiting for your reply.

    Regards

    Avatar: Spletni info
    Spletni info
    Participant
    November 22, 2018 at 17:12

    I just checked with my hosting provider. Instructions in private area.

    I tried it now and it works.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 23, 2018 at 13:10

    Hello,

    Fixed (content-product.php, content-product-slider.php, special-offer.php). Please clear cache and check now.
    The fix will be added in the next theme update.

    Regards

    Avatar: Spletni info
    Spletni info
    Participant
    November 23, 2018 at 14:07

    Thank you.

    Just one more thing: on mobile i noticed a slight gap between header and slider that was not there before..

    Could you check this ?

    Also the page is now live.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 23, 2018 at 14:21

    You’re welcome!
    I do not see the gap. Please provide the screenshot. Thanks in advance.

    Regards

    Avatar: Spletni info
    Spletni info
    Participant
    November 23, 2018 at 14:43

    https://ibb.co/imTHvV

    I tried incognito and multiple browsers. The gap between black info line and slider is still there.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 23, 2018 at 15:32

    Please try to add this code in Theme Options > Custom css > Custom css for mobile:

    .home .wpb_revslider_element {
        margin-top: -15px;
    }

    Regards

    Avatar: Spletni info
    Spletni info
    Participant
    November 23, 2018 at 16:15

    Ok, thank you for your help.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 23, 2018 at 16:19

    You’re welcome!

    Regards

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