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Topic: Home page moves up and down on its own

Tagged: bouncing page, rev slider

Spletni info

Participant

November 22, 2018 12:40 am

Hello,

my homepage bounces slightly up and down after scrolling below revolution slider (which i think is the source of this problem). After i disable rev slider it doesnt bounce anymore.

Gif of problem: https://media.giphy.com/media/1inVeb0d8b9eu2Rkl8/giphy.gif

If you could point me in the right direction to solve this.

My site is closed, as it is still under construction.
Site URL: hidden
Theme version: 5.1.1
WooCommerce version: 4.9.8

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Olga Barlow

Support staff

November 22, 2018 8:54 am

Hello,

Provide us Dashboard and FTP access to your site to fix the problem.

Regards

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Spletni info

Participant

November 22, 2018 1:18 pm

Hi,

i send it in private area. Could you also let me know how u fix this problem, for future reference? 🙂

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Rose Tyler

Support staff

November 22, 2018 2:38 pm

Hello,

Please check FTP access. We can’t connect, unfortunately.
Waiting for your reply.

Regards

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Spletni info

Participant

November 22, 2018 5:12 pm

I just checked with my hosting provider. Instructions in private area.

I tried it now and it works.

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support staff only.

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Rose Tyler

Support staff

November 23, 2018 1:10 pm

Hello,

Fixed (content-product.php, content-product-slider.php, special-offer.php). Please clear cache and check now.
The fix will be added in the next theme update.

Regards

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Spletni info

Participant

November 23, 2018 2:07 pm

Thank you.

Just one more thing: on mobile i noticed a slight gap between header and slider that was not there before..

Could you check this ?

Also the page is now live.

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Rose Tyler

Support staff

November 23, 2018 2:21 pm

You’re welcome!
I do not see the gap. Please provide the screenshot. Thanks in advance.

Regards

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Spletni info

Participant

November 23, 2018 2:43 pm

https://ibb.co/imTHvV

I tried incognito and multiple browsers. The gap between black info line and slider is still there.

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Rose Tyler

Support staff

November 23, 2018 3:32 pm
Please try to add this code in Theme Options > Custom css > Custom css for mobile:

.home .wpb_revslider_element { margin-top: -15px; }

Regards
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Spletni info

Participant

November 23, 2018 4:15 pm

Ok, thank you for your help.

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Rose Tyler

Support staff

November 23, 2018 4:19 pm

You’re welcome!

Regards

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