Please ask your hosting provider support to create FTP account to your site files and give us the credentials.

Regards

Unfortunately, we can’t connect to your server via FTP. Are there any restrictions from the server side?

Regards

Hello,

Theme Options > Styling > Customize buttons > Dark buttons options.
Please provide a screenshot for better understanding the desired result.

Regards

Go to WPBakery Page Builder > Role manager > Post types > Custom > http://prntscr.com/low36v
Theme Options > Single Product page > Tabs settings > select Tabs type.
Let me know the result.

Regards

Hello,

1) You need to to install missing WooCommerce pages, go to WooCommerce > Status > Tools and use the page installer tool http://prntscr.com/lovkfo
2) https://prnt.sc/lovmsv

Regards

Hello,

Please change this code:

.price {
    font-size: 16px;
    font-weight: 600;
    color: #FF6D14;
}

to

.price {
    font-size: 16px !important;
    font-weight: 600 !important;
    color: #FF6D14 !important;
}

and this one:

.product-information .price {
    float:  left;
    margin-left: 0px;
    font-size: 16px;  
    font-weight: 600;
    color: #FF6D14 !important;
}

to:

.product-information .price {
    font-size: 16px !important;
    font-weight: 600 !important;
    color: #FF6D14 !important;
}

Also, add this code in Custom CSS for mobile area:

.product-information .price {
    text-align: left !important;
}

Regards

Hello,

Please try to use this code:

.slick-initialized .slick-slide p {
    min-height: 130px;
}
.slick-initialized .slick-slide p {
    display: flex;
    align-items: center;
    justify-content: center;
    flex-flow: column;
}

This default margin http://prntscr.com/louwys can be changed here – http://prntscr.com/louxld

Regards

Hello,

Please change the previous code to:

@media only screen and (max-width: 992px) {
    .top-bar .top-links .links {
        display: block !important;
    }
    .top-bar .languages-area{
        display:  none;
    }
}

Regards

You’re welcome!

Regards

Hello,

Do you use additional plugins? Try to disable 3rd party plugins to check if one of them causes the problem.
Do you have errors in the console on site?
As I can see, you are using old theme version and one of latest versions of WooCommerce. I would recommend you to create a staging site (the full copy of live site). There you will be able to update Royal thame https://www.8theme.com/demo/docs/royal/#installation_upgrade and all required plugins https://www.8theme.com/faq/ (How to update plugins included in theme?). Make sure that everything is ok and only after that update everything on the production site. If you use child theme then child theme files should be updated according to new files.

Regards

Hello,

Please clear cache and check now http://prntscr.com/loubgw http://prntscr.com/loubpy

Regards

Please go to Theme Options > Portfolio > Portfolio page > select page.
Also, if you use the latest version of the theme, you need to update XStore Core plugin also – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

Hello,

We’ve added new settings in Theme Options and it caused the warning. Please go to Theme Options > change any style and click on Save Changes, or provide temporary wp-admin access so I can take a closer look.

Regards

Please add sidebar first-category-closed – http://prntscr.com/lojvof

Regards

I do not see the problem – http://prntscr.com/loj8nm
Please provide a screenshot. You can use such screenshot maker as Lightshot https://prnt.sc/
Thanks in advance.

Regards