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Issues throughout site regarding to design, general design elements, and ssl

This topic has 9 replies, 3 voices, and was last updated 5 years, 4 months ago ago by Rose Tyler

nebcreative

Participant

November 25, 2018 at 05:17

Clients site is missing many design features, backgrounds, mouse overs, and who know what else. I get that the updates can affect but Clients get blindsided and I dont see every function after an update, makes for bad business that visually the site is missing say navigation on some pages because of missing header background or mouse overs making site poorly designed. I like the theme, I have had pretty decent results with the theme and the support and in fact bought another license earlier today. BUT i dont want to have to go back and fix all types of issues in a site and be surprised by the issues.

I have also had a lot of issues with SSL and I am unsure why i am having so much of a hard time getting the mixed content under control, I have not been able to get it corrected regardless of use of plugin or time spent going through code

Please, contact administrator
for this information.

#204825 Copied Theme version: 5.1.1 WooCommerce version: 5.5.1

8 Answers

nebcreative

Participant

November 25, 2018 at 05:19

just a note the development site notices headers on subpages have backgrounds and mouseovers ect working http://nebcreative.com/kinetic/

#204826 Copied

Olga Barlow

Support staff

November 26, 2018 at 12:23

Hello,

Problem with insecure content was caused by custom image for the header and cached styles https://prnt.sc/ln2qg8 I have re-generated options file and notice about insecure image disappeared.

Regards

#204883 Copied

nebcreative

Participant

November 27, 2018 at 18:49

That was from a fix that you guys “created ” for me. not sure where that is even called out. Also the main reason for this post is for the other issues as its missing other things mouse overs ect, again I did not make any changes and the client doesnt know how so…just ttrying to get that fixed as well as the missing header background as seen here http://nebcreative.com/kinetic/services/ gray background behind the navigation bar image that you fixed

thanks

#204981 Copied

Olga Barlow

Support staff

November 28, 2018 at 10:56

Hello,

We have added the mouse over effect, check, please. We don’t see problem with the header bg on that page https://gyazo.com/5fef1e202b7cc7bfb0c13ac58b8b87de Can you provide screenshots of the issue?

Regards

#205008 Copied

nebcreative

Participant

November 29, 2018 at 04:53

why did the mouse overs disappear as again they were working fine and then disappeared. In the attached image for some reason the gray is back not sure how it is working again. http://www.nebcreative.com/grey/2018-11-28_22-41-54.png

#205057 Copied

Rose Tyler

Support staff

November 29, 2018 at 08:11

Dear,

Please clear cache and check one more time.
We’ve added this code http://prntscr.com/lodhsg in style.css of child theme > https://gyazo.com/46172e96115cc905deafb1b58b618223 Color of this line http://prntscr.com/lodicf can be changed here – http://prntscr.com/lodiiu
If you have any other questions, please describe them in more details, one by one.

Regards

#205058 Copied

nebcreative

Participant

November 30, 2018 at 05:06

– This page has an image in the header background that wasnt there before. It is the post thumbanail image.

https://www.kineticmotorworks.com/project/kinetic-motorworks-has-a-new-shop-car-the-sti-type-ra/

#205113 Copied

Rose Tyler

Support staff

November 30, 2018 at 08:18

Please go to Theme Options > Portfolio > Portfolio page > select page.
Also, if you use the latest version of the theme, you need to update XStore Core plugin also – https://xstore.helpscoutdocs.com/article/37-plugins-update

Regards

#205125 Copied
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