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Viewing 30 posts - 50,941 through 50,970 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 21, 2018 at 08:57

    Hello,

    You need to upload this image https://xstore.8theme.com/demos/landing-watch/wp-content/uploads/sites/19/2016/09/image-2.jpg?id=43 into your media library and set on your site http://prntscr.com/lxsog9 or upload own image in Row settings.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 21, 2018 at 08:15

    Hello,

    To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/ . The latest versions of plugins you can find here
    https://www.8theme.com/downloads

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2018 at 16:52

    Hello,

    Please try to use this custom css code:

    .products-grid .product .product-image-wrapper img,
    .product-slide .product .product-image-wrapper img{
        transition: transform .2s; 
    }
    .products-grid .product:hover img,
    .product-slide .product:hover img{
        transform: scale(1.1);
    }
    .products-grid .product .show-quickly,
    .product-slide .show-quickly {
        font-size: 0px !important;
        width: 100%;
        height: 100%;
        background-color:  transparent;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2018 at 14:11

    Здравствуйте,

    1-3. Пожалуйста, проверьте сейчас.
    4. Это то, что вы ищите? – http://prntscr.com/lxg9jk http://prntscr.com/lxgdqx
    Если да, добавьте этот код в Theme Options > Custom css > Global custom css
    (в медиа-запрос) – https://prnt.sc/lxgcn8

    .home.et-header-full-width .navbar-toggle {
        left:  unset;
        right: 20px;
    }
    .home.et-header-full-width .navbar-header {
        padding-right: 60px;
    }
    .home.et-header-full-width .header-logo {
        text-align:  left;
        padding-left: 20px !important;
    }
    .home.et-header-full-width .fixed-header .header-logo{
        padding-left: 0px !important;
    }

    С уважением

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2018 at 13:41

    Hello,

    Please go to WPBakery Page Builder > Role manager > http://prntscr.com/lxfxan
    Also, please watch our videos – https://www.youtube.com/playlist?list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2018 at 13:38

    Hello,

    The situation with the Captcha relates to changes in the latest version of the plugin. Please check this page https://contactform7.com/2018/12/18/contact-form-7-511/
    Also, I have not faced any problems with sending a message.
    Please contact the plugin author to get detailed information about changes in the functionality of the plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2018 at 13:11

    Hello,

    Add content in Appearance > Widgets > Place in header top bar.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2018 at 13:07

    Hello,

    You can change Logo max width via Theme Options > Header > Logo or this padding http://prntscr.com/lxfdtc via Theme Options > Menu > Menu Styling > Main menu links > Customize > Paddings.
    To change this http://prntscr.com/lxfem4 add the next code in Theme Options > Custom css:

    .header-wrapper.header-double-menu .header-logo {
        padding-left: 40px;
        padding-right: 40px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2018 at 11:57

    Hello,

    Edit your Home page > [8theme] Layout options > uncheck “Header overlap” http://prntscr.com/lxeemb
    If this is not what you are looking for, please describe the desired result in more details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2018 at 10:57

    Dear @beerbefore,

    Thanks for understanding.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2018 at 10:39

    I am glad that you sorted out.
    To remove this warning http://prntscr.com/lxdan9 please go to Theme Options and change any option (for example site width to 1180px), save options and then you can change the option back.
    Also, please watch our videos – https://www.youtube.com/playlist?list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2018 at 10:36

    Hello @beerbefore,

    I’ve sent the report to our developers to include a fix for this in next theme update. There is no ready solution right now, unfortunately. Please ignore the warning, it doesn’t affect the work of your site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2018 at 10:13

    I can’t access your wp-admin panel – http://prntscr.com/lxcx1g even after login via my account page I can’t open your Dashboard – https://gyazo.com/a2bec6828d5da132080afb690efb3d3a
    Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2018 at 10:06

    Hello @beerbefore,

    I do not see the warning on your site – http://prntscr.com/lxctud Which page should I check?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2018 at 10:04

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2018 at 09:58

    Thanks for the reply.
    What host and port should we use?
    I would recommend you to update the theme to 5.1.3 version – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
    Also, please contact your hosting provider and increase PHP Memory limit – http://prntscr.com/lxcpra https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2018 at 09:43

    Hello,

    Sorry, but your question is a bit unclear to me. Please describe the desired result in more details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2018 at 09:31

    Hello,

    I do not see your site URL.
    You can find 1.0.23 version of Core plugin on this page – https://www.8theme.com/downloads/
    If this is a new installation, it would be better to use the latest theme version (5.1.3) and Core plugin – 1.1.7. We’ve sent theme archive to your registration email. After uploading the latest version of the theme, try to import the demo one more time.
    If this doesn’t help, please provide us with your site URL and temporary FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2018 at 09:23

    Hello,

    1) Looks like there is a compatibility issue between WPBakery Page Builder plugin and PHP 7.3. You can downgrade PHP version or ignore notices and wait for the plugin update where will be added compatibility with PHP 7.3.
    2) Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2018 at 08:58

    Hello,

    Fixed (content-product.php file). Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2018 at 08:07

    Hello,

    Yes, you can disable YITH WooCommerce Wishlist plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2018 at 08:04

    Please clear all cache and check one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2018 at 07:55

    Hello,

    Please increase Max Input Vars limit to 5000. You can contact the hosting provider and ask for help with increasing.
    Let us know the result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 19, 2018 at 16:54

    Hello,

    There was a problem in scripts. The fix will be included in the next theme update also.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 19, 2018 at 16:35

    Hello,

    Please provide temporary wp-admin access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 19, 2018 at 14:32

    Please make sure that Brands are enabled in Theme Options > Shop elements > Brands. Then go to Products > Brands > Add new brand.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 19, 2018 at 13:47

    Hello,

    1) To remove currency buttons go to Appearance > Widgets and add an empty Text widget in Left Side top bar area.
    http://prntscr.com/lwytjj
    2) http://prntscr.com/lwytua
    https://youtu.be/KWAQRXZXsaw
    3) Please add !important; http://prntscr.com/lwywey

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 19, 2018 at 13:08

    Hello,

    We have [8theme] Brands carousel and [8theme] Brands List elements to show brands on a page. Please try to use one of these elements or describe the desired result in more details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 19, 2018 at 11:26

    Hello,

    Please provide FTP access.
    You can select “Sign In link position” > Disable in Theme Options > Header > Header layout or add this custom css code:

    .logged-in .header-wrapper .login-link {
        display:  none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 19, 2018 at 10:39

    You’re welcome!
    Feel free to ask if you have any other questions.

    Regards

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    Viewing 50,970 results - 50,941 through 50,970 (of 68,227 total)
Viewing 30 posts - 50,941 through 50,970 (of 68,227 total)
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