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Topic: Website has border in IE

Oliver_W

Participant

January 22, 2019 3:25 pm

Hi – I updated my theme yesterday and noticed that when I open my website in Internet Explorer it has a white border and doesn’t quite fit the screen, but works fine in Mozilla. There were four files that just wouldn’t upload when I updated it and wonder if this could be the issue. I have attached a screenshot of what it looks like in IE and also the files that would not update.
Theme version: 3.9

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Rose Tyler

Support staff

January 22, 2019 3:47 pm

Hello,

Have you cleared cache?
I do not see any problem on your site.
Theme Options > General > Site Layout.

Regards

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Oliver_W

Participant

January 22, 2019 4:00 pm

Hi Rose – it just doesn’t look right when I open it in IE because there is a large white border on both sides of the site (cleared the cache). It’s like the website isn’t being sized correctly.
Oliver

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Rose Tyler

Support staff

January 22, 2019 4:09 pm

Hello,

What version of the browser do you use?
On your previous screenshot I do not see the problem also. Please provide screenshots, of the problem and correct displaying, for better understanding.
You can change Site Layout from Boxed to Wide in Theme Options > General.

Regards

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Oliver_W

Participant

January 22, 2019 6:17 pm

thanks – that worked – changing it to Wide. Thanks for your help as ever.
Oliver

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Olga Barlow

Support staff

January 22, 2019 6:24 pm

You are welcome!

Regards

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