Forum Replies Created

Viewing 30 posts - 49,441 through 49,470 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 8, 2019 at 08:44

    Hello,

    Please provide temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 8, 2019 at 08:22

    Hello,

    As I can see, “Prefooter electron01” static block can be edited without any problem – http://prntscr.com/n8xrda

    I would recommend to disable Gutenberg editor – https://prnt.sc/lz8vl1 , WPBakery Page builder (formerly Visual Composer) more advanced.

    Let us know if you need any further assistance.

    Here you can find our video tutorials – https://www.youtube.com/playlist?list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 8, 2019 at 08:15

    Hello,

    Thanks for using our theme.
    1) Please describe the desired result in more details. You can use such screenshot maker as Lightshot https://prnt.sc/
    Here are screenshots from the demo: http://prntscr.com/n8xmab > https://prnt.sc/n8xn3q (click on “star” to mark a product as featured).
    2) https://prnt.sc/n8xm0w
    3) Theme Options > Shop > Product Page Banner http://prntscr.com/n8xnwc
    Feel free to ask if you have any other questions.
    Also, read our documentation – https://www.8theme.com/demo/docs/legenda/ and watch videos – https://www.youtube.com/playlist?list=PLMqMSqDgPNmD4uhGI1IBhr1iaEy81TMff

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 8, 2019 at 08:05

    Hello,

    Please provide temporary wp-admin and FTP access. We will take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 8, 2019 at 08:02

    Hello,

    Try to disable 3-rd party plugins, clear cache and check how it works then.
    If this doesn’t help, provide temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 8, 2019 at 08:00

    Hello,

    Theme Options > Typography > Custom Fonts > Upload font.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 8, 2019 at 07:57

    Hello,

    Use Loco translate plugin to translate the theme – https://youtu.be/1E5L9MyQ7W4
    You need to add a product to cart after the translation to refresh the content of the block, then you will see the translation of “Cart”.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 8, 2019 at 07:54

    Hello,

    We’ve sent the archive to your registration email.
    Also, you can find all import files in heme-package/XML files folder.
    Please read more in our documentation – https://www.8theme.com/demo/docs/woopress/#documenter_cover

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 8, 2019 at 07:42

    Hello,

    Please add this code in Theme Options > Custom CSS or in style.css file of child theme:

    .page-heading.bc-type-3 {
        padding-top:  0px !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 8, 2019 at 07:35

    Hello,

    I do not see the image. Have you disabled breadcrumbs?
    Background size “cover” (Theme Options > Breadcrumbs > Breadcrumbs background > Background size) means that image will be cropped on different devices because background-size “cover” works in this way https://cssreference.io/property/background-size/
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 8, 2019 at 07:20

    Hello,

    Ob this screenshot you can see upsell products – http://prntscr.com/n8wzj1 ( http://prntscr.com/n8x020 ) – http://prntscr.com/n8x099
    Please read this article https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 8, 2019 at 07:15

    Hello,

    You can use Countdown element http://prntscr.com/n8wxz4
    [countdown month="March" type="type2" scheme="dark" year="2020" day="31" hour="16" minute="16"]

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 8, 2019 at 07:08

    Hello,

    We are glad that you sorted out.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 8, 2019 at 07:07

    Hello,

    You can use CSS selector of products title to add your custom CSS. You can add custom CSS either in child theme’s style.css or Theme Options > Custom CSS.
    For example,

    .content-product .product-title a {
        font-size: 14px;
        font-family: "Open Sans";
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2019 at 16:08

    Hello,

    Do you use CDN or a specific cache? We do not see changes in js and css.
    Our developer rolled back changes.
    Please disable CDN/cache and let us know. The developer will start work on your problem on Monday, due to the weekends.

    The next update of XStore will be released after 11 April.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2019 at 14:42

    Hello,

    Thanks for using our theme.
    I’ve checked your site and do not see the problem. Could you please describe in more detail the desired result for better understanding what exactly is wrong?
    You can use such screenshot maker as Lightshot https://prnt.sc/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2019 at 13:09

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2019 at 12:58

    Hello,

    I have sent this topic to our developers. Improvements for displaying of mentioned icons will be added in the next update of XStore. You will be able to delete the previous custom css code, after the update.
    Please wait. The update will be released after 11 April.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2019 at 07:37

    1. Appearance > Widgets > After the products area http://prntscr.com/n7ra2v > http://prntscr.com/n7radr You can edit current “Shop Banners below the products” static block or replace the content of the “After the products” area by own content.
    2. https://www.8theme.com/documentation/xstore/troubleshooting/how-to-add-custom-favicon/
    Also, please watch this video – https://youtu.be/4SfPPuwPCVI

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2019 at 07:24

    Hello,

    .etheme_products .product-view-mask3 .footer-product .pre_order_loop,
    .etheme_products .product-view-mask3 .footer-product .by-vendor-name-link,
    .products-slider .product-view-mask3 .footer-product .pre_order_loop,
    .products-slider .product-view-mask3 .footer-product .by-vendor-name-link {
        padding: 7px 10px;
    }
    .product-view-mask3 .footer-product .by-vendor-name-link,
    .product-view-mask3 .footer-product .pre_order_loop{
        background: #222222;
    }
    .product-view-mask3 .footer-product .by-vendor-name-link:hover,
    .product-view-mask3 .footer-product .pre_order_loop:hover {
        background: #333333;
    }
    .product-view-mask3 .footer-product .pre_order_loop,
    .product-view-mask3 .footer-product .by-vendor-name-link {
        font-size: 0;
        padding: 7px 7px;
    }
    .product-view-mask3 .footer-product .by-vendor-name-link:before {
        content: "\e1000";
        font-family: 'xstore-icons';
        color:  white;
        font-size: 14px;
    }
    .product-view-mask3 .footer-product .pre_order_loop:before {
        content: "\f23d";
        font-family: FontAwesome;
        color:  white;
        font-size: 14px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2019 at 07:10

    Hello,

    Do you mean this http://prntscr.com/n7r0sz ? Theme Options > Typography > Breadcrumbs > Page heading title.
    You can use such screenshot maker as Lightshot https://prnt.sc/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2019 at 15:59

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2019 at 15:53
    .etheme_products .product-view-info .footer-product .pre_order_loop,
    .etheme_products .product-view-info .footer-product .by-vendor-name-link,
    .products-slider .product-view-info .footer-product .pre_order_loop,
    .products-slider .product-view-info .footer-product .by-vendor-name-link {
        padding: 7px 7px;
    }
    .product-view-info .footer-product .by-vendor-name-link,
    .product-view-info .footer-product .pre_order_loop{
        background: #222222;
    }
    .product-view-info .footer-product .by-vendor-name-link:hover,
    .product-view-info .footer-product .pre_order_loop:hover {
        background: #333333;
    }
    .product-view-info .footer-product .pre_order_loop,
    .product-view-info .footer-product .by-vendor-name-link {
        font-size: 0;
        padding: 7px 18px;
        border-right: 1px solid #444444;
    }
    .product-view-info .footer-product .by-vendor-name-link:before {
        content: "\e1000";
        font-family: 'xstore-icons';
        color:  white;
        font-size: 14px;
    }
    .product-view-info .footer-product .pre_order_loop:before {
        content: "\f23d";
        font-family: FontAwesome;
        color:  white;
        font-size: 14px;
    }
    .product-view-info .footer-product .by-vendor-name-link {
        margin: 0px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2019 at 15:45

    I can’t connect http://prntscr.com/n7h4wn Please check access.
    We updated MA plugin, sorry for the inconvenience.
    Have you checked the search when MA plugin is enabled and when it’s disabled? Please do this test by yourself and let us know the result.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2019 at 15:25

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2019 at 15:11

    Here is the new code:

    .etheme_products .product-view-mask .footer-product .pre_order_loop,
    .etheme_products .product-view-mask .footer-product .by-vendor-name-link,
    .products-slider .product-view-mask .footer-product .pre_order_loop,
    .products-slider .product-view-mask .footer-product .by-vendor-name-link {
        padding: 7px 9px;
    }
    .product-view-mask .footer-product .by-vendor-name-link,
    .product-view-mask .footer-product .pre_order_loop{
        background: #222222;
    }
    .product-view-mask .footer-product .by-vendor-name-link:hover,
    .product-view-mask .footer-product .pre_order_loop:hover {
        background: #333333;
    }
    .product-view-mask .footer-product .pre_order_loop,
    .product-view-mask .footer-product .by-vendor-name-link {
        font-size: 0;
        padding: 7px 18px;
        border-right: 1px solid #444444;
    }
    .product-view-mask .footer-product .by-vendor-name-link:before {
        content: "\e1000";
        font-family: 'xstore-icons';
        color:  white;
        font-size: 14px;
    }
    .product-view-mask .footer-product .pre_order_loop:before {
        content: "\f23d";
        font-family: FontAwesome;
        color:  white;
        font-size: 14px;
    }
    .product-view-mask .footer-product .by-vendor-name-link {
        margin: 0px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2019 at 14:43

    The code was specified for the particular type of hover effect http://prntscr.com/n7g2w9 so will not work for another type.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2019 at 14:28

    How does it work with Storefront theme?
    I do not see any link here – https://prnt.sc/n7ft9o

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2019 at 10:14

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2019 at 10:00

    Hello,

    WooCommerce Infinite Scroll and Ajax Pagination plugin allows select “Pagination Type” – “Load More Button” – http://prntscr.com/n7bg6u > http://prntscr.com/n7bgda
    https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

    Regards

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    Viewing 49,470 results - 49,441 through 49,470 (of 68,231 total)
Viewing 30 posts - 49,441 through 49,470 (of 68,231 total)
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