You’re welcome!
Have a nice day.
Regards
You’re welcome!
Have a nice day.
Regards
Hello,
Thanks for contacting us.
It could be 3 reasons for the problem:
1) You did not activate theme using the purchase code
2) Conflict with some third-party plugin that you also installed that change the link to the plugins installation page. Do you have access to Appearance > Install Plugins?
3) Your user has limited permissions
If it does not help provide me temporary Dashboard and FTP access to your site to check.
Also, you can download required plugins from this page https://www.8theme.com/downloads/ and install them manually.
Regards
Hello,
Content of the Footer can be changed via Appearance > Widgets. I would recommend using static blocks there.
Watch these videos and read docs – https://youtu.be/-vPCUHnlMIQ https://youtu.be/hmsxW5KF9dg https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/ https://www.8theme.com/documentation/xstore/support/static-blocks/ https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/
For example – https://xstore.8theme.com/demos/2/marseille01/ http://prntscr.com/opvljl http://prntscr.com/opvlmc http://prntscr.com/opvlqg http://prntscr.com/opvlut
Regards
You’re welcome!
Have a nice day.
Regards
You’re welcome!
Regards
You’re welcome!
Regards
Hello,
1) Could you provide temporary wp-admin access? http://prntscr.com/oplroh
2) Please provide screenshots.
Use Lightshot screenshot tool https://app.prntscr.com/en/index.html to share screenshots, it creates a link to the image and you will just send us that link.
Regards
Hello,
Add this code in Theme Options > Custom CSS:
footer {
margin-top: 0;
}
Regards
Hello,
Please see screenshot – https://prnt.sc/op29r2
This preview is based on Callout Box shortcode – https://massive.mpcthemes.net/info-banner/ and this one https://massive.mpcthemes.net/interactive-banner-2/ on Single Image and Text Block shortcode – http://prntscr.com/opkhtr
Regards
Please try this custom CSS code:
.woocommerce-cart .woocommerce-shipping-destination,
.woocommerce-cart .actions .mob-center button, .woocommerce-cart .return-shop {
display: none;
}
Regards
You’re welcome!
Regards
Hello,
There is an error – http://prntscr.com/opjgn6 , so you need to set correct settings for WooCommerce Stripe Gateway plugin or disable it.
I do not see any problem with the zoom – http://prntscr.com/opjhd4 Please clear cache and check one more time.
Also, read this article – https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/ to enable WPBakery Page Builder for products.
Regards
Could you, please, provide URL of the cart page?
Regards
You’re welcome!
Feel free to ask if you have any other questions.
Regards
Hello,
Thanks for contacting us.
The menu you can edit via Appearance > Menus.
YITH WooCommerce Wishlist plugin is disabled on the mentioned demo.
About these buttons http://prntscr.com/opiyks , please edit custom CSS for page and change this code – http://prntscr.com/opizf9 to http://prntscr.com/opiztb
!important;
Upload own images http://prntscr.com/opj08y here – http://prntscr.com/opj0jh
http://prntscr.com/opj0pz – we excluded real images from demo content and replaced them by placeholders.
About http://prntscr.com/opj1hp , read this article – https://www.8theme.com/documentation/xstore/plugins/mail-chimp-form-custom-styles/ –
http://prntscr.com/opj3pg
Feel free to ask if you have any other questions.
Regards
Hello,
The mentioned video for XStore theme. Classico theme does not have all of these settings.
Please read about the menu here – https://www.8theme.com/classico-theme-documentation/
Feel free to ask if you have any other questions.
Regards
Hello,
Thanks for contacting us.
1) Could you provide a video or screenshots of the problem?
Use Lightshot screenshot tool https://app.prntscr.com/en/index.html to share screenshots, it creates a link to the image and you will just send us that link.
2) Theme Options > Single product page > Page Layout > Zoom for product images > On.
If this doesn’t help, provide us with URL.
Regards
1) Please follow this article – https://www.8theme.com/documentation/xstore/plugins/wishlist/
2) “Shop now” text relates to Core plugin, but there is a bug. It will be fixed in one of the next updates.
Regards
Hello,
Please make sure that all required plugins are enabled https://www.8theme.com/documentation/xstore/plugins/included-plugins/
Describe the problem in more details with screenshots.
Regards
Please see screenshots https://prnt.sc/opgtgd https://prnt.sc/opgtmj and translate untranslated strings of XStore theme.
If this doesn’t solve the problem, provide us with FTP access.
Regards
Hello,
WooCommerce > Settings > Emails > Email sender options
https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-18
Regards
Please check now http://prntscr.com/opgnea
Regards
Hello,
Disable “Variation swatches” in Theme Options > Shop elements or set it according to this video – https://youtu.be/XO-PDvhPypc
Regards
Hello,
Please read our documentation – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ For example, https://prnt.sc/opg3cm
Feel free to ask if you have any other questions.
Regards
Hello,
1) Theme Options > Typography > Menu > Menu 1 level (hover, active).
2) Theme Options > Typography > Headings > Text Transform. Also, https://prnt.sc/opfji7
Regards
Hello,
Unfortunately, we can’t log in – http://prntscr.com/ope8l7 Please provide correct wp-admin access.
Regards
Hello,
Thanks for the reply.
There is custom footer selected for page – http://prntscr.com/ope6jo , you need to select ‘Default” there.
Regards
Hello,
Please make sure that you created One-page navigation correctly – https://www.8theme.com/documentation/xstore/menu-set-up/one-page-menu/
Regards
Hello,
Please describe the problem in more details with screenshots. Use Lightshot screenshot tool https://app.prntscr.com/en/index.html to share screenshots, it creates a link to the image and you will just send us that link.
Regards
Hello,
Please check now.
Let us know if you need any further assistance.
Regards