Hi! When there is a picture in portrait format then the space it would consume is always there, even when a landscape picture is actually shown. This means that the thumbnails are arkwardly far down after lots of white space and the arrows for switching between picture are outside the shown landscape picture. It there a way to fix this? Please check the link and switch through the pictures.
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By default, there is no possibility to change it. If you need help with additional customization, contact WPKraken team. I would recommend you to use a graphics editor and prepare product images (make them the same size) before uploading it to your media gallery.